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App crashes on start about notes-ios-app HOT 6 CLOSED

owncloud avatar owncloud commented on August 23, 2024
App crashes on start

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Comments (6)

phedlund avatar phedlund commented on August 23, 2024

Very odd. Please try deleting the app, rebooting the iPad, and then reinstall.

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joshmhanson avatar joshmhanson commented on August 23, 2024

Deleting the apps, rebooting iPad, and reinstalling has indeed resulted in the apps functioning correctly.

I wish the iPad would have allowed me to give you some kind of debugging info for when the problem first occurred... oh well.

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phedlund avatar phedlund commented on August 23, 2024

Good. If you sync your device with iTunes any crash logs will be available on your computer. You can search the web for information on where they will be located on your computer depending on operating system.

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joshmhanson avatar joshmhanson commented on August 23, 2024

Unfortunately iTunes doesn't support Ubuntu. But after searching I found that crash logs can be found in Settings > Privacy > Diagnostics & Usage on the iPad itself. Oddly, I can't find any logfile with a name like "CloudNews" or "CloudNotes". I also don't see anything like that in LatestCrash.ips or LatestCrash.plist. Either the crashes didn't generate a logfile or the logfile is under a name that I'm not recognizing.

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phedlund avatar phedlund commented on August 23, 2024

The names of the binaries are actually iOCNews and iOCNotes. Look for those among your logs.

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joshmhanson avatar joshmhanson commented on August 23, 2024

Strange — I can't find anything with those names anywhere... the only possibility is that the crash log would be buried somewhere inside one of the files with a name I'm not expecting. I tried looking in the LatestCrash log but didn't see it.

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