Comments (5)
HenrikJanPersson
commented on May 27, 2024
I have a slightly similar problem (same version of OGCS), that could possibly be related. In short, it appears to be a recurrent event that does not sync, but my temporary work-around is to uncheck the "Description" field in the "What. Attributes to include".
Logfile
2024-04-17` 13:20:12,442 INFO 1 OutlookGoogleCalendarSync.Sync.Engine+Job+Queue [60] - Scheduled sync started (AutoSyncTimer) for profile: myProfileName
2024-04-17 13:20:12,446 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [268] - CALENDAR SYNC SETTINGS
2024-04-17 13:20:12,446 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [269] - Profile: myProfileName
2024-04-17 13:20:12,446 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [271] - Last Synced: 4/17/2024 12:20:12 PM
2024-04-17 13:20:12,446 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [272] - OUTLOOK SETTINGS:-
2024-04-17 13:20:12,446 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [272] - Service: AlternativeMailbox
2024-04-17 13:20:12,446 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [278] - Mailbox/FolderStore Name: [email protected]
2024-04-17 13:20:12,446 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [279] - Calendar: Default Calendar (ID: 000000005C40EF374BC5B040863BCDAAD89B65DB0100C5F5B2EC92B1964FB933A3010573E62A00000000010D0000)
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [280] - Category Filter: Exclude
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [281] - Delete When Excluded: True
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [282] - Categories:
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [283] - Only Responded Invites: False
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [284] - Filter String: g
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [286] - GAL Blocked: False
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [287] - GOOGLE SETTINGS:-
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [288] - Calendar: SLU (ID: t1***********************[email protected])
2024-04-17 13:20:12,447 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [289] - Colour Filter: Exclude
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [290] - Delete When Excluded: True
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [291] - Colours:
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [292] - Exclude Declined Invites: True
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [293] - Exclude Goals: True
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [294] - Include Google Meet: False
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [296] - Cloak Email: True
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [296] - SYNC OPTIONS:-
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [299] - How
2024-04-17 13:20:12,448 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [300] - SyncDirection: Outlook ← Google
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [301] - MergeItems: True
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [302] - DisableDelete: False
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [303] - ConfirmOnDelete: False
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [304] - SetEntriesPrivate: True; olPrivate
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [305] - SetEntriesAvailable: False
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [305] - SetEntriesColour: True; olCategoryColorNone; "None"
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [319] - SingleCategoryOnly: False
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [319] - Obfuscate Words: False
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [329] - When
2024-04-17 13:20:12,449 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [330] - DaysInThePast: 1
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [331] - DaysInTheFuture:90
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [332] - SyncInterval: 1
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [333] - SyncIntervalUnit: Hours
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [334] - Push Changes: False
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [335] - What
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [336] - AddLocation: True
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [337] - AddDescription: True; OnlyToGoogle: True
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [338] - AddAttendees: False <200
2024-04-17 13:20:12,450 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [339] - AddColours: False
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [340] - AddReminders: False
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [341] - UseGoogleDefaultReminder: False
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [342] - UseOutlookDefaultReminder: False
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [343] - ReminderDND: False (22:00-06:00)
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [344] - ExcludeFree: False
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [345] - ExcludeTentative: False
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [346] - ExcludePrivate: True
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [347] - ExcludeAllDay: False; that are marked Free: False
2024-04-17 13:20:12,451 INFO 1 OutlookGoogleCalendarSync.SettingsStore.Calendar [348] - ExcludeSubject: False
2024-04-17 13:20:14,688 INFO 18 OutlookGoogleCalendarSync.Console [350] - Finding Calendar Entries
2024-04-17 13:20:14,804 INFO 18 OutlookGoogleCalendarSync.Console [350] - Scanning Outlook calendar...
2024-04-17 13:20:16,576 INFO 18 OutlookGoogleCalendarSync.Console [350] - 67 Outlook calendar entries found.
2024-04-17 13:20:16,817 INFO 18 OutlookGoogleCalendarSync.Console [350] - Scanning Google calendar...
2024-04-17 13:20:17,640 INFO 18 OutlookGoogleCalendarSync.GoogleOgcs.Calendar [1791] - Google account timezone: Europe/Zurich
2024-04-17 13:20:18,133 INFO 18 OutlookGoogleCalendarSync.GoogleOgcs.Calendar [1846] - Google calendar timezone: Europe/Zurich
2024-04-17 13:20:18,863 INFO 18 OutlookGoogleCalendarSync.Console [350] - 34 Google calendar entries found.
2024-04-17 13:20:18,912 INFO 18 OutlookGoogleCalendarSync.Console [350] - 2 are exceptions to recurring events.
2024-04-17 13:20:19,171 INFO 18 OutlookGoogleCalendarSync.Console [350] - Total inc. recurring items spanning sync date range...
2024-04-17 13:20:20,760 WARN 18 OutlookGoogleCalendarSync.Recurrence [562] - Failed to find master Google event for: 1/30/2024 11:00 AM (R) => "Monthly follow-up meeting"
2024-04-17 13:20:21,539 WARN 18 OutlookGoogleCalendarSync.Recurrence [562] - Failed to find master Google event for: 1/11/2024 9:30 AM (R) => "Sävarinfo"
2024-04-17 13:20:22,104 WARN 18 OutlookGoogleCalendarSync.Recurrence [562] - Failed to find master Google event for: 10/20/2023 10:00 AM (R) => "Research updates and discussion on forest damages"
2024-04-17 13:20:25,599 INFO 18 OutlookGoogleCalendarSync.Console [350] - Outlook 67, Google 36
2024-04-17 13:20:34,526 INFO 18 OutlookGoogleCalendarSync.OutlookOgcs.Calendar [935] - 31 unclaimed orphan appointments found.
2024-04-17 13:20:34,526 INFO 18 OutlookGoogleCalendarSync.OutlookOgcs.Calendar [937] - These will be kept due to configuration settings.
2024-04-17 13:20:40,240 INFO 18 OutlookGoogleCalendarSync.Console [350] - 2 Outlook calendar entries to be deleted.
2024-04-17 13:20:40,240 INFO 18 OutlookGoogleCalendarSync.Console [350] - 2 Outlook calendar entries to be created.
2024-04-17 13:20:40,240 INFO 18 OutlookGoogleCalendarSync.Console [350] - 34 calendar entries to be compared.
2024-04-17 13:20:40,315 INFO 18 OutlookGoogleCalendarSync.Console [350] - Deleting 2 Outlook calendar entries
2024-04-17 13:20:40,810 INFO 18 OutlookGoogleCalendarSync.Sync.Engine+Calendar [709] - Done.
2024-04-17 13:20:40,810 INFO 18 OutlookGoogleCalendarSync.Console [350] - Creating 2 Outlook calendar entries
2024-04-17 13:20:41,196 WARN 18 OutlookGoogleCalendarSync.OGCSexception [478] - Unable to determine AppointmentItem body format.
2024-04-17 13:20:41,196 ERROR 18 OutlookGoogleCalendarSync.OGCSexception [28] - System.Runtime.InteropServices.COMException: Unknown name. (Exception from HRESULT: 0x80020006 (DISP_E_UNKNOWNNAME))
2024-04-17 13:20:41,197 ERROR 18 OutlookGoogleCalendarSync.OGCSexception [21] - Code: 0x80020006,-2147352570; Location: InvokeDispMethod() in <Unknown File>
2024-04-17 13:20:41,209 ERROR 18 OutlookGoogleCalendarSync.Console [346] - Unable to add new entries into the Outlook Calendar.
2024-04-17 13:20:41,531 WARN 18 OutlookGoogleCalendarSync.Ogcs.Outlook.Errors [31] - [0x80070057] >> String cannot be of zero length.
Parameter name: oldValue
2024-04-17 13:20:41,531 ERROR 18 OutlookGoogleCalendarSync.OGCSexception [28] - System.ArgumentException: String cannot be of zero length.
Parameter name: oldValue
2024-04-17 13:20:41,532 ERROR 18 OutlookGoogleCalendarSync.OGCSexception [21] - Code: 0x80070057,-2147024809; Location: ReplaceInternal() in <Unknown File>
2024-04-17 13:20:41,532 ERROR 18 OutlookGoogleCalendarSync.OGCSexception [65] - at System.String.ReplaceInternal(String oldValue, String newValue)
at System.String.Replace(String oldValue, String newValue)
at OutlookGoogleCalendarSync.OutlookOgcs.Calendar.UpdateCalendarEntry(AppointmentItem& ai, Event ev, Int32& itemModified, Boolean forceCompare) in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\OutlookOgcs\OutlookCalendar.cs:line 602
at OutlookGoogleCalendarSync.Recurrence.processOutlookExceptions(AppointmentItem& ai, List`1 evExceptions, Boolean forceCompare, Boolean processingDeletions) in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\Recurrence.cs:line 886
at OutlookGoogleCalendarSync.Recurrence.processOutlookExceptions(AppointmentItem& ai, Event ev, Boolean forceCompare) in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\Recurrence.cs:line 844
at OutlookGoogleCalendarSync.OutlookOgcs.Calendar.CreateCalendarEntries(List`1 events) in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\OutlookOgcs\OutlookCalendar.cs:line 340
at OutlookGoogleCalendarSync.Sync.Engine.Calendar.googleToOutlook(List`1 googleEntries, List`1 outlookEntries, String& bubbleText) in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\Sync\Calendar.cs:line 725
at OutlookGoogleCalendarSync.Sync.Engine.Calendar.synchronize() in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\Sync\Calendar.cs:line 511
at OutlookGoogleCalendarSync.Sync.Engine.Calendar.<>c__DisplayClass11_1.<StartSync>b__0(Object o, DoWorkEventArgs args) in C:\Users\Paul\Git\OutlookGoogleCalendarSync\src\OutlookGoogleCalendarSync\Sync\Calendar.cs:line 132
2024-04-17 13:20:41,532 ERROR 18 OutlookGoogleCalendarSync.Console [346] - String cannot be of zero length.
2024-04-17 13:20:41,532 ERROR 18 OutlookGoogleCalendarSync.Console [346] - Parameter name: oldValue
2024-04-17 13:20:41,812 INFO 1 OutlookGoogleCalendarSync.Forms.Main [1021] - Application window restored.
2024-04-17 13:20:44,994 INFO 1 OutlookGoogleCalendarSync.Forms.Main [1021] - Application window restored.
2024-04-17 13:20:50,272 INFO 1 OutlookGoogleCalendarSync.Sync.Engine+Calendar [97] - User opted to abandon further syncs.
2024-04-17 13:20:50,272 ERROR 1 OutlookGoogleCalendarSync.Console [346] - Sync aborted after 1 failed attempts!
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phw198
commented on May 27, 2024
@orphanpiglet As "Updated event failed to save. Forbidden" implies, you don't have write permission on the calendar you are trying to two-way sync with. If you re-retrieve the Google calendar list, it should add "[Read Only]" to the name of the calendar.
I guess either you recently lost permission on the calendar if this issue also only recently started.
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phw198
commented on May 27, 2024
@HenrikJanPersson Your issue isn't related at all - I've raised #1844 to investigate that and will post a hotfix there.
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orphanpiglet
commented on May 27, 2024
@orphanpiglet As "Updated event failed to save. Forbidden" implies, you don't have write permission on the calendar you are trying to two-way sync with. If you re-retrieve the Google calendar list, it should add "[Read Only]" to the name of the calendar.
I guess either you recently lost permission on the calendar if this issue also only recently started.
Thanks for your reply. I own both calendars and have write permission on both, and other events seem to sync fine. This issue has been occurring for a long time, but it seems to be limited to three recurring events. Is there some reason recurring events might behave differently or require different permissions?
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Related Issues (20)
- Event update failed: The value must not be zero. Paramater name: Input HOT 12
- Possible infection of v2.10.3.0 alpha HOT 3
- The option to map more than just the Outlook default categories to Google Calendar colours HOT 1
- Event update failed. HOT 12
- GMail Calendar Appointments created in Outlook don't sync with GMail account HOT 3
- Sync two calendars HOT 4
- How do I delete already synced items from my google calendar? HOT 1
- Urgent Sync stucked and failure. Please help HOT 1
- After resume from sleep OGCS attempts sync before network becomes available. HOT 8
- Upgrade mechanism hangs HOT 2
- strange strings such as "04000000..." are populated at Google calendar HOT 19
- System notification only for errors
- Upgrade to 2.10.4 forgets "sync notification" setting
- How to keep deleted items deleted HOT 2
- Google workingLocation fix part II: 2-way sync for recurring series HOT 2
- Cannot determine Outlook appointment body format HOT 2
- Startup behaviour - more options HOT 2
- Exclusions HOT 1
- OGCS doesn't show up when trying to open it while a notification bubble is displaying HOT 3
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