Can't send Mail about decidim-install

[microstudi]

do you have a log with the error message?
check if your username is the full mail also

[jack8387]

When i do : grep ERRR log/production.log -A3 -B3
i have nothing
and
I have on log/production.log this message
[2020-10-19T19:55:50.463062 #3229] DEBUG -- : Delayed::Backend::ActiveRecord::Job Load (1.1ms) UPDATE "delayed_jobs" SET locked_at = '2020-10-19 17:55:50.461125', locked_by = 'delayed_job host:decidim-signes pid:3229' WHERE id IN (SELECT "delayed_jobs"."id" FROM "delayed_jobs" WHERE ((run_at <= '2020-10-19 17:55:50.460385' AND (locked_at IS NULL OR locked_at < '2020-10-19 13:55:50.460425') OR locked_by = 'delayed_job host:decidim-signes pid:3229') AND failed_at IS NULL) ORDER BY priority ASC, run_at ASC LIMIT 1 FOR UPDATE) RETURNING *
D, [2020-10-19T19:55:55.471963 #3229] DEBUG -- : Delayed::Backend::ActiveRecord::Job Load (1.1ms) UPDATE "delayed_jobs" SET locked_at = '2020-10-19 17:55:55.470279', locked_by = 'delayed_job host:decidim-signes pid:3229' WHERE id IN (SELECT "delayed_jobs"."id" FROM "delayed_jobs" WHERE ((run_at <= '2020-10-19 17:55:55.469567' AND (locked_at IS NULL OR locked_at < '2020-10-19 13:55:55.469592') OR locked_by = 'delayed_job host:decidim-signes pid:3229') AND failed_at IS NULL) ORDER BY priority ASC, run_at ASC LIMIT 1 FOR UPDATE) RETURNING *

[microstudi]

can you try
grep ERROR log/production.log -A3 -B3

[jack8387]

grep ERROR log/production.log -A3 -B3
send me nothing

[microstudi]

Try to configure evironments/production.rb as:

  config.action_mailer.smtp_settings = {
    :address        => Rails.application.secrets.smtp_address,
    :port           => Rails.application.secrets.smtp_port,
    :authentication => Rails.application.secrets.smtp_authentication,
    :user_name      => Rails.application.secrets.smtp_username,
    :password       => Rails.application.secrets.smtp_password,
    :domain         => Rails.application.secrets.smtp_domain,
    :enable_starttls_auto => Rails.application.secrets.smtp_starttls_auto,
    :openssl_verify_mode => 'none'
  }

[jack8387]

My production.rb
config.action_mailer.smtp_settings = {
:address => Rails.application.secrets.smtp_address,
:port => Rails.application.secrets.smtp_port,
:authentication => Rails.application.secrets.smtp_authentication,
:user_name => Rails.application.secrets.smtp_username,
:password => Rails.application.secrets.smtp_password,
:domain => Rails.application.secrets.smtp_domain,
:enable_starttls_auto => Rails.application.secrets.smtp_starttls_auto,
:openssl_verify_mode => 'none',
:ssl => true,
:tls => true
}

[jack8387]

Hi,
when i send a mail from :
bin/rails console -e production
mailer.mail(from ............).deliver

is ok, i receive the mail.

But when i create a admin, no mail send, and my admin can't use dashboard

Whith decidim, i saw only one error :
[2020-10-24T17:52:26.562499 #77538] ERROR -- : [ActiveJob] [ActionMailer::DeliveryJob] [13a0f5a8-c925-4be4-bfc3-da04f2f533d7] Error performing ActionMailer::DeliveryJob (Job ID: 13a0f5a8-c925-4be4-bfc3-da04f2f533d7) from Async(mailers) in 2346.94ms: Net::SMTPSyntaxError (501 Syntax: HELO hostname.
/home/jacquesa/.rbenv/versions/2.6.3/lib/ruby/2.6.0/net/smtp.rb:969:in check_response' /home/jacquesa/.rbenv/versions/2.6.3/lib/ruby/2.6.0/net/smtp.rb:937:in getok

Have any ideas

Thanks

[microstudi]

is it possible that you need to restart delayedjob after making the updates in your config?

[jack8387]

I restart the delayedjob and i have the same problem

[microstudi]

Sorry, I'm not sure how can I help you, it really seems some misconfiguration (reading the error message)

[mauriziomarini]

When you use console
bin/rails console -e production
the system use configuration:
-> config/application.yml
-> config/secrets.yml
-> config/environments/production.rb

when you click
Didn't receive confirmation instructions?

the system use the organization configuration
I just entered 587 and the with mouse wheel down to page to click save
but mouse wheel subtract something to 587 ### damn!!!

take care of it!