Comments (2)
Could you please do the following for me to further analyse the problem.
Stop the prtgprobe service using:
sudo service prtgprobe stop
and start it again using the following command:
sudo python /probe/probe.py
Then make sure you have the SNMPCustomSensor added to your PRTG installation with the correct OID.
As soon as the SNMPCustomSensor is polled, it should print a traceback log. Please provide us with that traceback log.
Also, What device and OID are you trying to poll?
And last but not least, what is the value that the SNMP Tester returned for the OID?
As soon as you have the traceback log, you can stop the probe using CTRL + C and then starting the probe again using:
sudo service prtgprobe start
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Problem is solved!
It wasn't the sensor, it was the device.
We monitor a QNAP NAS with the mini probe. The QNAP response a value as a string not as a integer!
To monitor a QNAP with the mini probe, the 9th value has to be count up by 1
e.g.
1.3.6.1.4.1.24681.1.2.11.1.3.3 response --> 31 C/87 F
1.3.6.1.4.1.24681.1.3.11.1.3.3 response --> 31
from pythonminiprobe.
Related Issues (19)
- Install script assigns wrong file permissions HOT 1
- Error stating incompatible software versions between Probe and Core HOT 5
- Merge development to master branch HOT 2
- Uninstall HOT 2
- Improving sensor "apt" HOT 7
- Reconnecting after prtg-server restart / unreachable HOT 3
- Serveradress not saved in probe.conf, when not available at setup HOT 2
- Sensor with custom script
- snmptraffic sensor does not work on python 3.4 but 2.7 is working HOT 1
- Error on monitoring disk space HOT 6
- Disk Space and External IP sensors failed HOT 14
- Uninstall - HowTo? HOT 3
- Cant start service on RHEL based system HOT 1
- Custom script on a state trigger
- failed to start prtgprobe.service: unit prtgprobe.service not found.
- direct write access HOT 1
- MDADM sensor to PRTG
- Probe disconnects without any error or warning HOT 8
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