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SQL error on query All part about qloapps HOT 6 OPEN

ghamdikar avatar ghamdikar commented on May 30, 2024
SQL error on query All part

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Comments (6)

sumitwebkul avatar sumitwebkul commented on May 30, 2024

Hello,
It seems this issue is related to MySQL version you are using on your server. We recommend you to install version like MySQL 5.5 on your server and try to install the QloApps again. If you will still face issues then please raise a ticket at https://webkul.uvdesk.com/. We will resolve your issue there.
Thanks

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abispo avatar abispo commented on May 30, 2024

This problem occurs in MySQL 5.7 too.

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sumitwebkul avatar sumitwebkul commented on May 30, 2024

Hello,
Yes it the issue in MySQL 5.7 . So we recommend you to install MySql version like MySQL 5.5 or 5.6 on your server and try to install the QloApps again.
If you will still face issues then please raise a ticket at https://webkul.uvdesk.com/. We will resolve your issue there.
Thanks

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happiguru avatar happiguru commented on May 30, 2024

Sir, downgrade is not possible since i am using a shared server.
My service provider said they cannot downgrade from MYSQL 5.7 to 5.5 or 5.6 because i am on a shared server.
Is there any other solution we can make on the sql file?

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happiguru avatar happiguru commented on May 30, 2024

Thanks for your assistance, it was helpful though it did not solve my problem.

My problem here is that, my host service provider refused to downgrade from MYSQL 5.7 to 5.5 reason being that, i am using using a shared hosting server.

Is there any means or any change we can make on the software or database file so that it can be compartible with MYSQL 5.7?

Thanks in advance.

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sumitwebkul avatar sumitwebkul commented on May 30, 2024

We request you to please extract the attached zip and replace the file (db_structure.sql) with the file at below path -
hotelcommerce/install/data/db_structure.sql
After replacing the file try to install QloApps Again.
qlo_db_sql.zip

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