not working (OJS 3.1.2.4) about citations

[dionojs]

yeap, it was a permission thing, it works ok now

[RBoelter]

Hello,
this looks strange. I tested the plugin 5 minutes ago with OJS 3.1.2.4 and PHP 7.3.22 and it worked. I am wondering why the images are not loaded. What theme are you using? The plugin uses JavaScript to load the citations, it seems that the .css and .js files are not loaded.

[RBoelter]

The plugin inserts a <script src="https://<your journal url>/plugins/generic/citations/js/citations.js?v=3.1.2.4" type="text/javascript"> at the end of the page before the closing '</body>' tag. Can you check if this script is included?

[dionojs]

using the default theme.

The script seems to be there

<script src="https://journal_site_address/plugins/generic/citations/js/citations.js?v=3.1.2.4" type="text/javascript"></script>

it is placed before another script about pkpusagedata/stats and
this:

<script type="text/javascript"> --   | (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]\|\|function(){   | (i[r].q=i[r].q\|\|[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),   | m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)   | })(window,document,'script','https://www.google-analytics.com/analytics.js','ga');   |     | ga('create', 'UA-21806971-2', 'auto');   | ga('send', 'pageview');   | </script>

[dionojs]

when I try to visit directly the link of an image
e.g. https://journal_site_address/plugins/generic/citations/images/crossref.png

I get a Forbidden 403 message

("Forbidden
You don't have permission to access this resource.Server unable to read htaccess file, denying access to be safe

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request")

[RBoelter]

It seems to be a problem with the folder permissions of your webserver, not with the plugin (403). It looks to me that your Apache server restricts access to the plugin folder. The plugin has no htaccess file, therefore the problem hast to be in a parent folder.

[dionojs]

I will check with our host and get back to you.