Comments (15)
darrenlma
commented on September 3, 2024
We too had this issue and not entirely sure of the cause but our workspace had multiple website sources. Removing all but one had the Consent Manager working as intended.
If this is also the case with your issues, have you any idea why this may be? Or how it could be fixed?
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Nbennett650
commented on September 3, 2024
Did you figure this out?
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marceldegraaf
commented on September 3, 2024
Nope, we ended up rolling our own cookie bar implementation because we ran into too much trouble with the Segment one.
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Uysim
commented on September 3, 2024
Anyone has this fixed? I got the same problem
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darrenlma
commented on September 3, 2024
For us it seemed that we could only have a single source and it had to contain a destination. I assume that without these, the consent bar had no reason to display as no destinations were using cookies or implemented script into the browser.
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Uysim
commented on September 3, 2024
@discovrbookings I try to add source from javascript and destination to slack. But no matter what it is not showing anything
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darrenlma
commented on September 3, 2024
@Uysim Are you receiving events in the debug of the source? Also, does the Segment script show up in your <head>. We did find that it wasn't immediately available and coming back later it was there. Also, clear your cookies in browser. This may jolt the consent manager to work.
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Uysim
commented on September 3, 2024
<style type="text/css">
#consent-container {
position: fixed;
left: 0;
right: 0;
bottom: 0;
z-index: 100;
}
</style>
<div id="consent-container"></div>
<!-- footer --->
<script>
!function(){var analytics=window.analytics=window.analytics||[];if(!analytics.initialize)if(analytics.invoked)window.console&&console.error&&console.error("Segment snippet included twice.");else{analytics.invoked=!0;analytics.methods=["trackSubmit","trackClick","trackLink","trackForm","pageview","identify","reset","group","track","ready","alias","debug","page","once","off","on"];analytics.factory=function(t){return function(){var e=Array.prototype.slice.call(arguments);e.unshift(t);analytics.push(e);return analytics}};for(var t=0;t<analytics.methods.length;t++){var e=analytics.methods[t];analytics[e]=analytics.factory(e)}analytics.load=function(t,e){var n=document.createElement("script");n.type="text/javascript";n.async=!0;n.src="https://cdn.segment.com/analytics.js/v1/"+t+"/analytics.min.js";var a=document.getElementsByTagName("script")[0];a.parentNode.insertBefore(n,a);analytics._loadOptions=e};analytics.SNIPPET_VERSION="4.1.0";
analytics.load("WRITE_KEY");
analytics.page();
}}();
</script>
<script
src="https://unpkg.com/@segment/[email protected]/standalone/consent-manager.js"
crossorigin="anonymous"
defer
data-container="#consent-container"
data-writeKey="WRITE_KEY"
data-bannerContent="We use cookies (and other similar technologies) to collect data to improve your experience on our site."
data-bannerSubContent="You can change your preferences at any time."
data-preferencesDialogTitle="Website Data Collection Preferences"
data-preferencesDialogContent="We use data collected by cookies and JavaScript libraries to improve your browsing experience, analyze site traffic, deliver personalized advertisements, and increase the overall performance of our site."
data-cancelDialogTitle="Are you sure you want to cancel?"
data-cancelDialogContent="Your preferences have not been saved. By continuing to use our website, you՚re agreeing to our Website Data Collection Policy."
></script>@discovrbookings above is my code. I use private browser so there is no cookies but It still not show anything inside consent-container it created an empty div
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darrenlma
commented on September 3, 2024
You do need to remove analytics.load("YOUR_WRITE_KEY"); from your script as this is injected by the consent manager component.
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darrenlma
commented on September 3, 2024
@Uysim or is your code, already compiled? and that is the HTML source?
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Uysim
commented on September 3, 2024
@discovrbookings what do you mean compiled? that is the html code.
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darrenlma
commented on September 3, 2024
@Uysim I meant are you using Angular, React, etc and your code is static content in your public folder or is it the HTML source from the browser?
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Uysim
commented on September 3, 2024
@discovrbookings thank for you help. But my problem fix after mailing with support and he ask me to wait 5 or 10 minutes.
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rpholdaway
commented on September 3, 2024
It was fixed in my case by adding a destination to the source (then waiting about 90 mins for it to take effect).
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felipe-najson-ntf
commented on September 3, 2024
Hi everyone, sorry for the late reply. The standalone version is working correctly in the current version of consent manager, the documentation has been updated also for a clearer installation.
Here I leave a link.
https://github.com/segmentio/consent-manager#standalone-script
If you continue to have problems feel free to open another issue. On the other hand, I will close this issue since it was resolved.
Segment team.
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Related Issues (20)
- Cannot read properties of undefined (reading 'initialized'), at conditionallyLoadAnalytics HOT 4
- Recreate cookie if user has trail linked to their ID on Segment HOT 3
- I can confirm that we can add
- Custom destinations to Essential category but maintaining the N/A value HOT 2
- Cannot read properties of undefined (reading addSourceMiddleware) when Incognito (Google Chrome) HOT 1
- `shouldReload` is ignored sometimes HOT 1
- Consent Manager Builder on Render HOT 6
- Custom analytics events stopped working
- List categories instead of destinations when using ConsentManagerBuilder HOT 3
- `acceptAll` method in `bannerActionsBlock` overridden by `initialPreferences` settings HOT 5
- When using custom categories - it is not possible to create a category with N/A HOT 1
- Various typescript errors during build
- The preferencesDialogTemplate doesn't work as expected HOT 1
- Add Integrations to the Tools column that is not integrated via Segment HOT 1
- How we can use localization in standalone mode?
- Custom styling ConsentManager HOT 2
- Reload loop
- Setting shouldRequireConsent to false on version 5.8.1 does not track
- Send anonymous data on decline/no answer
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