socket.timeout: timed out about pygpsclient

[semuadmin]

Hi @ishaanamahajan

Sorry you're having difficulties, but I'm going to need a little more information here if I'm to help you!

I need to know:

1. What platform operating system are you using? Windows? Linux? MacOS?
2. What version of PyGPSClient are you using? The latest version is 1.3.19 so if you're not already using that version, I recommend you upgrade.
3. Obvious question, but does your workstation have internet access? Are there any firewall rules that might be blocking incoming data on port 2101?
4. Which model of GNSS receiver are you using e.g. ZED-F9P?
5. Which NTRIP caster URL and mountpoint are you using?
6. Is this an authenticated service and, if so, are you providing the correct login credentials?
7. Does the mountpoint you're using require NMEA GGA position sentences before sending RTCM data? If so, do you have this option enabled on the NTRIP configuration panel?
8. Where are you seeing the error message - on the panel itself or at the terminal?

It would be helpful if you could provide a screen shot of the PyGPSClient NTRIP client panel showing the settings you're using e.g. something like this...

[ishaanamahajan]

1. Linux
2. Was using 1.3.17, upgraded to 1.3.19, same result.
3. Yes it has internet, and port 2101 is working fine.
4. ZED-F9P
5. 
6. Yes, because the credentials work on U-Center.
7. I am not sure of that. But if yes, how can I do that?
8. In the terminal

[semuadmin]

Hi @ishaanamahajan

I did a quick test and was able to retrieve the sourcetable from that caster, and it also returns the expected error message if I try to login with invalid credentials.

But I can't test the actual NTRIP feed without valid credentials for that caster. Would you be willing to share your password temporarily to help me test the connection (you can email me directly rather than post it here)? If not, I'll need to register with that particular service, which may take some time.

In the meantime, could you send me a log or screenshot of the terminal console, including the socket-timeout error message. Thanks

[semuadmin]

Hi @ishaanamahajan

Could I ask you once again to send me a log or screenshot of the the full traceback of the socket-timeout](socket.timeout: timed out. error message. Thanks

[ishaanamahajan]

Unfortunately, I am having a few hardware issues that don't let me reproduce the error for now. I will close the issue for now, since its going to take some time for me to get back to Pygpsclient to start working with RTK again.