Cannot connect to database server about deck

[nabad600]

Hi @Vandaahl,
Thank you so much for sharing your feedback, please find the details for your reference

1. Database information
   
2. PHPMyAdmin
   
3. connection status through php
   
   https://www.loom.com/share/3a6c1796018e473b8ba45932a3e2df2b
   Appreciate your feedback here. Let us know of any issues, we'd be happy to help.

[Vandaahl]

Thank you for trying to help. I solved the phpmyadmin issue by entering the correct details as you showed. I was using the 'external' host instead of the internal one. Silly mistake.

I also duplicated your php script and can confirm it works on my end as well.

However, I tried several open source PHP applications like Wordpress (brand new installation) with the LAMP stack and they do not work. The requests are timing out. I also tried Wordpress with the Wordpress stack from the marketplace and it times out as well.

[nabad600]

@Vandaahl,
We tried several open-source PHP applications like WordPress(brand new installation) with the LAMP stack and it's working and also tried WordPress with the WordPress stack from the marketplace also it's working correctly for reference please below mentions the snapshot.

WordPress With LAMP

WordPress from the marketplace

Appreciate your feedback here. Let us know of any issues, we'd be happy to help.

[nabad600]

Hi @Vandaahl,
We may need to close this ticket in the next 24 hours. So, I request you to inform us about the status of your query.
Let us know of any issues, we'd be happy to help.