Comments (6)
@chrismarkpd Thanks for posting this issue. I'd like to get some more information on this.
Firstly, the stack trace does not indicate a timeout error, it looks like it was an unprocessable customer returned from the response. What happens if you set the LAST_KEY_ID
from the last successful customer and continue from there? Does this happen on every run? On the same customer?
Thanks
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@fahia I ran it from the start and there was never a successful customer. It runs for a bit and is just a huge string with customer data. It happens on every run. I don't know if my savon gem is messed up, but it seems to work fine with orders. When I try to export it to a json file, it is blank. I've also tried the export command on customers and it gives me the same result.
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@chrismarkpd what version of Magento are you using? And do you have any extensions installed that might affect the soap output for customers?
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We're using 1.9.1.1 . We do have an extension for customers where we extended the customer attributes. I can't remember the name of the extension though.
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Thanks @chrismarkpd!
Would it be possible for you to create a test customer and share the entire error output you see when trying to extract that customer?
With the new gem version you can extract a single customer with this command (where first_id
and last_id
are the id of the customer you are trying to extract):
shopify_transporter extract --object=customer --first_id=43012 --last_id=43012
I'm trying to verify whether the xml returned by your Magento instance is valid - if so, we might need to look into the gem we're using to make soap calls and investigate why it is not able to read the xml returned by Magento.
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Closing this as it's a bit old. @chrismarkpd feel free to re-open or create a new issue if you're still running into this with the current gem version.
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Related Issues (20)
- NoMethodError when converting orders HOT 6
- No implicit conversion of String into Integer (TypeError) when converting orders HOT 19
- No implicit conversion of Hash into String (TypeError)
- Extract error: unallowed token at this point in JSON text (Yajl::ParseError) HOT 1
- If there is a problem with the extraction, an extra comma is printed in the extracted json file HOT 1
- Does not extract or convert product categories. HOT 3
- Bundle products are imported without variant options, and with wrong price HOT 2
- shopify_transporter convert command outputs non-unique handles in its product CSV files. HOT 8
- Need to catch empty inventory numbers in Product export HOT 5
- Extract from Magento returns empty JSON file HOT 2
- Update README to reflect caveats and limitations of this gem
- Customer Conversion Process - blank company, fax or region issue
- Improve doc
- exporter.rb:98:in `dig': String does not have #dig method (TypeError) HOT 1
- Case inconsistencies between example orders.csv and official spec HOT 1
- Triage issues
- Product tags import issue HOT 1
- Facebook-iOS-SDk
- Sultan
- Convert from external CSV to Shopify CSV
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