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fily1212 avatar fily1212 commented on June 8, 2024

Same with me and my gf account. We have both premium version.
I received multiple emails "An email sent to your alias xxx@xxx from xxx was bounced by your mailbox [email protected]" starting today. Until yesterday I received more than 500 email without problem.
For instance Amazon sent an email to me and it was bounced.

I cannot put a filter like the SL suggestion, it is not possible in yahoo and i cannot mark as not spam since it is bounced before get in. How can I resolve?

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nguyenkims avatar nguyenkims commented on June 8, 2024

Hi there was an issue with Yahoo mail server, we have reached out to Yahoo admin and they have confirmed that the issue should be fixed now. We are sorry for the inconvenience. If it continues to happen and if it's possible, we'd recommend to use a more reliable email service. SL is in Proton so of course we recommend Proton Mail but from what we see, any serious email service works flawlessly with SL.

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