Comments (5)
What I did was to ditch this gem and use the rest-client
gem
Freshdesk has some very useful examples that ultimately did the trick and greatly helped me achieving what I needed to do (a migration)
https://github.com/freshdesk/fresh-samples/tree/master/Ruby
from freshdesk-ruby.
What I did was to ditch this gem and use the
rest-client
gem
Freshdesk has some very useful examples that ultimately did the trick and greatly helped me achieving what I needed to do (a migration)
https://github.com/freshdesk/fresh-samples/tree/master/Ruby
This worked great. Thanks for the tip.
In case somebody is struggling, be aware that the domain variable doesn't need to be the full domain including '.freshdesk.com' just the subdomain part.
from freshdesk-ruby.
the problem is adding gem "freshdesk"
to your gem file wont install this gem, the gem you're installing is this one : https://github.com/dvliman/freshdesk-api and when you do require "freshdesk"
ruby confuses and loads the freshdesk first instead of "freshdesk-ruby".
FIX: you need to delete the freshdesk gem(freshdesk-0.2) from your ruby gems and delete the gem specification (freshdesk-0.2.gemspec)
Once you delete them now you can require "freshdesk" and you will load the correct gem!
from freshdesk-ruby.
Is there any update on this?
from freshdesk-ruby.
This gem 'freshdesk-ruby', require: 'freshdesk'
solved it for me
from freshdesk-ruby.
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