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Ray license issue about ray HOT 4 OPEN

terry-greenlaw avatar terry-greenlaw commented on August 24, 2024
Ray license issue

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Comments (4)

piloufaces avatar piloufaces commented on August 24, 2024

Same error on my site on Windows 10.
Impossible to put again the license
Error : "The license server gave an unexpected response, please try again"

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piloufaces avatar piloufaces commented on August 24, 2024

From the tests I did, disabling Firewall and Antivirus let Ray communicating with the server but issue is coming back after a few hours or next day.

It will be nice to have the dev answering....

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bogusbd avatar bogusbd commented on August 24, 2024

I use it on 1 machine, macOS 13.5.2 (22G91)

the key periodically crashes, an activation window pops up with a new key pre-seted

but since the limit is 2 keys, it cannot be activated.

If i kill the ray process completely and restart it, it works again
If I delet one kay from my account - I can activate ray

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piloufaces avatar piloufaces commented on August 24, 2024

In my case, I finally uninstalled and reinstalled my Anti-virus (Kaspersky), no more problem. I guess my antivirus was blocking communication with Ray servers somewhere.

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