Why am i socket hang up or ETIMEDOUT? about synpress

[lpf763827726]

when i run any test, it always starts for a long time

[drptbl]

Sorry but you're not following the readme. That's the main reason of your errors.

[lpf763827726]

i try to follow the readme, but when i run npm run syncress:run it will err:

Timed out waiting for the browser to connect. Retrying...

Timed out waiting for the browser to connect. Retrying again...

The browser never connected. Something is wrong. The tests cannot run. Aborting...

The browser never connected. Something is wrong. The tests cannot run. Aborting...
Warning: We failed processing this video.

This error will not alter the exit code.

TimeoutError: operation timed out
    at afterTimeout (/home/sp2/.cache/Cypress/8.3.0/Cypress/resources/app/packages/server/node_modules/bluebird/js/release/timers.js:46:19)
    at Timeout.timeoutTimeout [as _onTimeout] (/home/sp2/.cache/Cypress/8.3.0/Cypress/resources/app/packages/server/node_modules/bluebird/js/release/timers.js:76:13)
    at listOnTimeout (internal/timers.js:554:17)
    at processTimers (internal/timers.js:497:7)


  (Results)

my synpress:run is synpress run --configFile tests/e2e/customConfig.json

customConfig.json:

{
    "retries": { "runMode": 0, "openMode": 0 },
    "integrationFolder": "tests/e2e/specs",
    "screenshotsFolder": "tests/e2e/screenshots",
    "videosFolder": "tests/e2e/videos",
    "chromeWebSecurity": true,
    "viewportWidth": 1366,
    "viewportHeight": 768,
    "component": {
        "componentFolder": ".",
        "testFiles": "**/*spec.{js,jsx,ts,tsx}"
    },
    "env": {
        "SECRET_WORDS": secret_words,
        "NETWORK_NAME": "goerli", // testnet
        "PASSWORD": password,
        "coverage": false
    },
    "defaultCommandTimeout": 30000,
    "pageLoadTimeout": 30000,
    "requestTimeout": 30000
}

i use run always timeout, but i use open, i have 30% can open the test(but it need so long time)