FeedbackBot is a Discord bot made by timraay/Abusify that allows you to streamline the process of creating and gathering feedback on a large scale.
Invite it to your server by clicking here!
FeedbackBot has a GNU GPLv3 license. In short, you can obtain a copy of the source code, modify it, and even distribute it. When modifying the code though, you must keep the GNU GPLv3 license. Your software should also be marked as changed, with a reference to the original source code.
Note: All of these screenshots were taken during development and some small features and details might be outdated or missing. Nonetheless the images should give you a nice overview of what is all possible.
Users will get a private channel when creating feedback. In here they will be asked to write their feedback, possibly select a label, and then confirm that the final result looks okay. Creating feedback can be canceled at any time by both the user and moderators.
Everything is customizable. Not only for members of your server, but also for admins it is easy to manage with clear and user-friendly commands and other actions.
Setting up a feed
Deleting the feed
Reactions under feedback are controlled. You can submit a default set of reactions that is added to each feedback message once sent, and those are the only ones users will be able to react with. Moderators and admins will still be able to add new reactions for users to interact with. Additionally, authors (and moderators) can react to their feedback to either edit or delete it.
FeedbackBot operates on a guild-wide basis. In case you didn't know, a guild is the official term for a Discord server. As an admin, you can create feeds for this guild. A feed is nothing more than a channel that members of your guild can submit feedback to.
For each feed, you can (but don't have to) create labels. Members can assign a pre-defined label to their feedback to further categorize it.
And finally we have triggers. Triggers are reactions under a message which members may react with to start creating feedback for the feed it is bound to. This too is completely optional, but it is a lot cleaner than running a command.
A feed consists of 5 elements: The name, shortname, color, description, and channel.
The name is displayed above all feedback. The shortname is used to reference your feed in commands. It should be a simplified version of your feed's name. The color of the feed translates to the colored bar on the left side of this message. The feed's channel is where all feedback will be sent to. Additionally, there's an option to make feedback in this feed anonymous.
Feeds can be accessed using one main command, f!feed! Alternatively, you can also use its plural f!feeds.
Creating a feed is simple. You run the command f!feed create. This will initiate the creation process. Here it will ask you step by step for all above mentioned elements. Follow the instructions it gives you. Once you finish, you can now view your feed using the f!feed <feed> command. Creating a feed requires admin permissions.
The below commands can be used to show or modify properties of an already existing feed.
f!feed <feed> name [new_value..]
f!feed <feed> shortname [new_value..]
f!feed <feed> desc [new_value..]
f!feed <feed> color [new_value]
f!feed <feed> channel [new_value..]
f!feed <feed> anonymous [new_value]
f!feed <feed> reactions [emoji1,emoji2,...]
To delete a feed, use f!feed <feed> delete.
Labels are a way of further categorizing feedback. Just like feeds, labels have a name, shortname, color, description, but also an emoji. The label's color will overwrite the feed's color, whereas the label's name and description are displayed alongside the feed's. The emoji is used in the feedback creation process to select a label.
Since labels are an extension of feeds, you can access them using the command f!feed <feed> labels. Using label instead of labels will also work.
Creating a label is similar to creating a feed. Run the command f!feed <feed> label create and follow the instructions. Once you finish, you can now view your label using the f!feed <feed> label <label> command. Creating a label requires admin permissions.
The below commands can be used to show or modify properties of an existing label.
f!feed <feed> label <label> name [new_value..]
f!feed <feed> label <label> shortname [new_value..]
f!feed <feed> label <label> desc [new_value..]
f!feed <feed> label <label> color [new_value]
f!feed <feed> label <label> emoji [new_value]
To delete a label, use f!feed <feed> label <label> delete.
Triggers are a more fancy way of letting users create feedback. Instead of having to run a command, users can react to a message. A trigger consists of 3 elements: An emoji, a message users can react to with the given emoji, and a feed to create feedback for once triggered.
While each trigger is specific to a single feed, they are treated as standalone objects, unlike labels. For that reason they have their own command, f!triggers (or f!trigger, additionally). Creating a trigger requires admin permissions.
Even for triggers, there is a creation process. Run the command f!trigger create and follow the instructions. Once you finish, you can view your trigger using the f!trigger <trigger> command. Since triggers have no shortname, you have to select them by index.
The below commands can be used to show or modify properties of an existing trigger.
f!triggers <trigger> feed [value]
f!triggers <trigger> emoji [value]
f!triggers <trigger> message [value]
To delete a trigger, use f!trigger <trigger> delete.
What feedback is and how to create it is all what your guild members will have to know, and it is your job to tell them. Using feed and label descriptions is a great way of giving the user some guidelines as to what to write, too.
Feedback can be created in two ways. Users can run the f!new <feed> command, or trigger a trigger. When triggered, a private channel is created in the same channel category the feed is in. If there are labels available, it will first prompt you to choose one. Once that's done, you can write your actual feedback in a single message, additionally including an attachment. Finally, it will show you what your feedback will look like and ask you to confirm before sending it. If you decline, you can type your message again. When the feedback is done the channel will be removed again.
Users can only create (or edit) one feedback message at a time.
Feedback is sent to the feed's channel. Anyone with access to that channel can thus see the feedback message. Moderators however can also see a more detailed look of the feedback using the command f!feedback <feed> <feedback>, "feed" being the shortname or index of the feed and "feedback" being the ID each feedback gets (the number after the hashtag).
Alternatively, moderators can list feedback as well using the command f!feedback [user <user>] [feed <feed>] [label <label>]. This command doesn't require any arguments, but you can include filter options to tighten up the results. You can filter by author, feed, and label. You can add more than one filter, too. Their order doesn't matter.
After creating feedback, the author can still edit or delete it. You do this by adding a reaction to any feedback message made by you. Reacting with "✍️" (:writing_hand:) will open a channel for you, similar to one that is opened when creating feedback. Reacting with "🗑️" (:waste_basket:) will delete the feedback. As a moderator, you can do this for any feedback message.
Additionally, moderators can delete feedback using the command f!fb <feed> <feedback> delete. Simply deleting the feedback message is also an option.
By default, the only thing members can do is create feedback. Though, there's two different types of permissions you can assign to a role, to then grant to specific users.
The first permission level is moderator. This will give users access to view, edit and delete feedback, even while it's being created. They can also export feedback using the f!export [(csv|json)] command.
The second permission level is administrator. This includes all the permissions a moderator has, as well as the ability to create, modify and delete feeds, labels and triggers. Admins can also change the roles these permissions are assigned to, as well as the bot's prefix, using f!config.
Note that if a member of your server has Discord's administrator permission, the bot will also give the user admin perms, even if the user doesn't have the so-called admin role.
Permissions are part of the guild's config, see f!config. You can assign a role to have mod or admin permissions with the f!cf (mod|admin) <role> command. Changes are applied immediately.
f!help [topic]
f!new <feed>
f!feeds
f!feeds create
f!feeds <feed>
f!feeds <feed> delete
f!feeds <feed> name [new_value..]
f!feeds <feed> shortname [new_value..]
f!feeds <feed> desc [new_value..]
f!feeds <feed> color [new_value]
f!feeds <feed> channel [new_value..]
f!feeds <feed> anonymous [new_value]
f!feeds <feed> reactions [emoji1,emoji2,...]
f!feeds <feed> labels
f!feeds <feed> labels create
f!feeds <feed> labels <label>
f!feeds <feed> labels <label> delete
f!feeds <feed> labels <label> name [new_value..]
f!feeds <feed> labels <label> shortname [new_value..]
f!feeds <feed> labels <label> desc [new_value..]
f!feeds <feed> labels <label> color [new_value]
f!feeds <feed> labels <label> emoji [new_value]
f!triggers
f!triggers create
f!triggers <trigger>
f!triggers <trigger> delete
f!triggers <trigger> feed <value>
f!triggers <trigger> emoji <value>
f!triggers <trigger> message <value>
f!feed <feed> reactions [emoji1,emoji2,...]
f!feedback <feed_id> <feedback_id>
f!feedback [user <user>] [feed <feed>] [label <label>]
f!export (csv|json)
f!config [option] [value]
f!invite
f!ping
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