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TuyaRonbin avatar TuyaRonbin commented on May 18, 2024

Can you give me more useful information ?
Is based on the iOS SDK development ?
Which function is have a problem? device activator or device control ?

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FirmwareDeveloper avatar FirmwareDeveloper commented on May 18, 2024

Hello xuchengcheng,
Well, with both Android and ios I have this problem.
I can get the device connected to the internet (I can see the device connected to the router), I can see the device on my app, but when I want to connect to it refuses the connection.
I can also share the SDK log of my app when trying to connect to device to my app, where one succeed and one fails.

Thank you in advance :-)

defective_device.txt
good_device.txt

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0x5e avatar 0x5e commented on May 18, 2024

Hi @FirmwareDeveloper , you have two devices with different type, their pid and schema are totally different, can't be treated as the same.

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0x5e avatar 0x5e commented on May 18, 2024

devId = 7038220468c63adaadf5; productId = stmkpqhxqYuP15Xr; Power/TempSet/TempCurrent/Timer/Countdown
devId = 002006646001943a0b16; productId = 0zVMuzyZxXFlyxuu; switch/temperature_c/temperature_f/exchange/c_temperature/f_temperature/appoint/appoint_flag

these two product are different.

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FirmwareDeveloper avatar FirmwareDeveloper commented on May 18, 2024

Thanks a lot @0x5e , is this difference in the Tuya WiFi module or in the MCU?
Is schema defined in the WiFi module or in the MCU?
Is it possible to fix this problem with over the air update of the firmware or MCU firmware?

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