unable to upload certain files from the UI about gen3-helm

[skatragadda-nygc]

[2023-04-17 18:28:01,630][sheepdog.api][   INFO] Creating new dbGaP Cross Referencer
[2023-04-17 18:28:01,631][sheepdog.api][   INFO] Entering <sheepdog.transactions.upload.transaction.UploadTransaction object at 0x7fbbc70feb70>
[2023-04-17 18:28:01,637][sheepdog.api][  DEBUG] Identified experimental_metadata node as a data file node
[2023-04-17 18:28:01,682][sheepdog.api][  DEBUG] Creating new ExperimentalMetadata
[2023-04-17 18:28:01,710][sheepdog.api][  DEBUG] Setting properties on <ExperimentalMetadata(805fd502-778a-4863-9c49-f18b767aea94)>
[2023-04-17 18:28:01,710][sheepdog.api][  DEBUG] <ExperimentalMetadata(805fd502-778a-4863-9c49-f18b767aea94)>: setting null system property 'state' to validated
[2023-04-17 18:28:01,711][sheepdog.api][  DEBUG] <ExperimentalMetadata(805fd502-778a-4863-9c49-f18b767aea94)>: setting null system property 'file_state' to registered
[2023-04-17 18:28:01,743][sheepdog.api][  ERROR] 403 Client Error: username / password mismatch for url: http://indexd-service/index/
Traceback (most recent call last):
  File "/sheepdog/sheepdog/transactions/upload/sub_entities.py", line 270, in flush_to_session
    self._register_index()
  File "/sheepdog/sheepdog/transactions/upload/sub_entities.py", line 337, in _register_index
    authz=authz,
  File "/sheepdog/sheepdog/transactions/upload/sub_entities.py", line 718, in _create_index
    return self.transaction.index_client.create(**kwargs)
  File "/usr/local/lib/python3.6/site-packages/indexclient/client.py", line 286, in create
    auth=self.auth,
  File "/usr/local/lib/python3.6/site-packages/indexclient/client.py", line 40, in timeout
    return func(*args, **kwargs)
  File "/usr/local/lib/python3.6/site-packages/indexclient/client.py", line 408, in _post
    handle_error(resp)
  File "/usr/local/lib/python3.6/site-packages/indexclient/client.py", line 34, in handle_error
    resp.raise_for_status()
  File "/usr/local/lib/python3.6/site-packages/requests/models.py", line 960, in raise_for_status
    raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 403 Client Error: username / password mismatch for url: http://indexd-service/index/
[2023-04-17 18:28:01,748][sheepdog.api][   INFO] <sheepdog.transactions.upload.transaction.UploadTransaction object at 0x7fbbc70feb70>: committing
[2023-04-17 18:28:01,771][sheepdog.api][   INFO] <sheepdog.transactions.upload.transaction.UploadTransaction object at 0x7fbbc70feb70>: rolling back transaction
10.104.0.112 - - [17/Apr/2023:18:28:01 +0000] "PUT /v0/submission/program1/project1/ HTTP/1.0" 400 845 "https://gen3-helm-sk01.nygenome.org/program1-project1" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36" "108.71.139.184, 34.160.81.162"
[2023-04-17 18:28:07,341][sheepdog.api][  DEBUG] Set user harakiri in 599 seconds.

[skatragadda-nygc]

Also, what is the right URL for indexd
is it http://indexd-service or http://indexd-service/indexd ?