Demo Chatbots all return "Oops! Unfortunately, I'm unable to answer right now." about webwhiz

[willcrobinson]

Tried to create my own chatbot. Created successfully but when I try to use it, I get an error 500. Console shows the following output. I've highlighted the error line:

webwhiz-frontend-1       | 172.26.0.1 - - [04/Sep/2023:14:19:23 +0000] "POST /api/chatbot/session/ HTTP/1.1" 200 24 "http://localhost:3030/app/edit-chatbot/64f5e7620b7b1e09450bcc30/?step=chatbot" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0" "-"
webwhiz-python_worker-1  | [2023-09-04 14:19:23,991: INFO/MainProcess] Task worker.get_top_n_chunks[4c2cead6-06c1-42bf-96b4-56f2c7e5d412] received
webwhiz-mongodb-1        | {"t":{"$date":"2023-09-04T14:19:23.995+00:00"},"s":"I",  "c":"NETWORK",  "id":22943,   "ctx":"listener","msg":"Connection accepted","attr":{"remote":"172.26.0.6:37200","uuid":{"uuid":{"$uuid":"cb79280d-ac57-4a0b-b23f-911a7c68c57d"}},"connectionId":11,"connectionCount":11}}
webwhiz-mongodb-1        | {"t":{"$date":"2023-09-04T14:19:23.996+00:00"},"s":"I",  "c":"NETWORK",  "id":51800,   "ctx":"conn11","msg":"client metadata","attr":{"remote":"172.26.0.6:37200","client":"conn11","doc":{"driver":{"name":"PyMongo","version":"4.3.3"},"os":{"type":"Linux","name":"Linux","architecture":"x86_64","version":"6.5.0-060500-generic"},"platform":"CPython 3.8.17.final.0"}}}
webwhiz-mongodb-1        | {"t":{"$date":"2023-09-04T14:19:23.997+00:00"},"s":"I",  "c":"NETWORK",  "id":22943,   "ctx":"listener","msg":"Connection accepted","attr":{"remote":"172.26.0.6:37206","uuid":{"uuid":{"$uuid":"53a6f8fe-fe02-4878-9d54-e6f43848d123"}},"connectionId":12,"connectionCount":12}}
webwhiz-mongodb-1        | {"t":{"$date":"2023-09-04T14:19:23.998+00:00"},"s":"I",  "c":"NETWORK",  "id":51800,   "ctx":"conn12","msg":"client metadata","attr":{"remote":"172.26.0.6:37206","client":"conn12","doc":{"driver":{"name":"PyMongo","version":"4.3.3"},"os":{"type":"Linux","name":"Linux","architecture":"x86_64","version":"6.5.0-060500-generic"},"platform":"CPython 3.8.17.final.0"}}}
webwhiz-mongodb-1        | {"t":{"$date":"2023-09-04T14:19:23.998+00:00"},"s":"I",  "c":"NETWORK",  "id":22943,   "ctx":"listener","msg":"Connection accepted","attr":{"remote":"172.26.0.6:37218","uuid":{"uuid":{"$uuid":"9b7f258e-02dd-4a9d-abd7-ca3627bb0f84"}},"connectionId":13,"connectionCount":13}}
webwhiz-mongodb-1        | {"t":{"$date":"2023-09-04T14:19:23.998+00:00"},"s":"I",  "c":"NETWORK",  "id":51800,   "ctx":"conn13","msg":"client metadata","attr":{"remote":"172.26.0.6:37218","client":"conn13","doc":{"driver":{"name":"PyMongo","version":"4.3.3"},"os":{"type":"Linux","name":"Linux","architecture":"x86_64","version":"6.5.0-060500-generic"},"platform":"CPython 3.8.17.final.0"}}}
webwhiz-mongodb-1        | {"t":{"$date":"2023-09-04T14:19:23.998+00:00"},"s":"I",  "c":"NETWORK",  "id":6788700, "ctx":"conn13","msg":"Received first command on ingress connection since session start or auth handshake","attr":{"elapsedMillis":0}}
webwhiz-python_worker-1  | [2023-09-04 14:19:24,011: INFO/ForkPoolWorker-1] Task worker.get_top_n_chunks[4c2cead6-06c1-42bf-96b4-56f2c7e5d412] succeeded in 0.01822942600119859s: '[{"chunkId": {"$oid": "64f5e766a846b7bc00fa60aa"}, "similarity": 0.7400147565115206}]'
webwhiz-frontend-1       | 172.26.0.1 - - [04/Sep/2023:14:19:24 +0000] "POST /api/chatbot/answer/?debug=true HTTP/1.1" 500 52 "http://localhost:3030/app/edit-chatbot/64f5e7620b7b1e09450bcc30/?step=chatbot" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0" "-"
**webwhiz-web-1            | [Nest] 1  - 09/04/2023, 2:19:24 PM   ERROR [ExceptionsHandler] Cannot read properties of undefined (reading 'content')**
webwhiz-web-1            | TypeError: Cannot read properties of undefined (reading 'content')
webwhiz-web-1            |     at getCtxBlock (/dist/knowledgebase/chatbot/openaiChatbotService.js:113:49)
webwhiz-web-1            |     at OpenaiChatbotService.getChatGptPrompt (/dist/knowledgebase/chatbot/openaiChatbotService.js:118:32)
webwhiz-web-1            |     at OpenaiChatbotService.getAiAnswer (/dist/knowledgebase/chatbot/openaiChatbotService.js:168:31)
webwhiz-web-1            |     at ChatbotService.getAnswer (/dist/knowledgebase/chatbot/chatbot.service.js:167:56)
webwhiz-web-1            |     at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
webwhiz-frontend-1       | 172.26.0.1 - - [04/Sep/2023:14:19:31 +0000] "GET /static/js/main.e33f7a59.chunk.js.map HTTP/1.1" 304 0 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0" "-"
webwhiz-frontend-1       | 172.26.0.1 - - [04/Sep/2023:14:19:31 +0000] "GET /static/js/2.fe7de7e8.chunk.js.map HTTP/1.1" 304 0 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0" "-"
webwhiz-frontend-1       | 172.26.0.1 - - [04/Sep/2023:14:19:31 +0000] "GET /static/js/main.e33f7a59.chunk.js.map HTTP/1.1" 304 0 "-" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0" "-"
webwhiz-python_worker-1  | [2023-09-04 14:19:34,339: INFO/MainProcess] Task worker.get_top_n_chunks[c0434740-a23f-477b-a6c6-c4563df49eb3] received
webwhiz-python_worker-1  | [2023-09-04 14:19:34,345: INFO/ForkPoolWorker-1] Task worker.get_top_n_chunks[c0434740-a23f-477b-a6c6-c4563df49eb3] succeeded in 0.00395020299765747s: '[{"chunkId": {"$oid": "64f5e766a846b7bc00fa60aa"}, "similarity": 0.753464979419034}]'
webwhiz-frontend-1       | 172.26.0.1 - - [04/Sep/2023:14:19:34 +0000] "POST /api/chatbot/answer/?debug=true HTTP/1.1" 500 52 "http://localhost:3030/app/edit-chatbot/64f5e7620b7b1e09450bcc30/?step=chatbot" "Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/117.0" "-"
webwhiz-web-1            | [Nest] 1  - 09/04/2023, 2:19:34 PM   ERROR [ExceptionsHandler] Cannot read properties of undefined (reading 'content')
webwhiz-web-1            | TypeError: Cannot read properties of undefined (reading 'content')
webwhiz-web-1            |     at getCtxBlock (/dist/knowledgebase/chatbot/openaiChatbotService.js:113:49)
webwhiz-web-1            |     at OpenaiChatbotService.getChatGptPrompt (/dist/knowledgebase/chatbot/openaiChatbotService.js:118:32)
webwhiz-web-1            |     at OpenaiChatbotService.getAiAnswer (/dist/knowledgebase/chatbot/openaiChatbotService.js:168:31)
webwhiz-web-1            |     at ChatbotService.getAnswer (/dist/knowledgebase/chatbot/chatbot.service.js:167:56)
webwhiz-web-1            |     at process.processTicksAndRejections (node:internal/process/task_queues:95:5)

[sachinchoolur]

Hi @willcrobinson,

Thank you for reporting this issue.

It is now working because the demo chatbots are on the WebWhiz DB and not available with your setup.
I'll remove the demos for self-hosted versions.

Are you facing any issues with creating a new chatbot or using the chatbot you've created?

[willcrobinson]

Creating a new chatbot seems to work fine. Whenever I try to use the chatbot, I get the errors listed here: #70 (comment)

Going to try to set up a fresh copy of Webwhiz on another laptop and see if I have the same issues there.