Comments (2)
Customer report: 7951635-zd-a8c
I can replicate this consistently on my test site, but not on a new JN site.
Error after Accepting payment, and redirecting to site:
Though we see the error, the order is correctly set to Processing, and Subscription is set to active
Subscription:
![image](https://private-user-images.githubusercontent.com/17475174/321526323-5ff9fdd1-e8d9-467f-8ca7-a9aa59c59359.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.a02b06d4WiP5okVojvxCU2_j_AV0XlBDgQtrLULKksA)
Order:
![image](https://private-user-images.githubusercontent.com/17475174/321526563-5be8738f-e9ce-4bcd-8cf5-5a94397d87a0.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.vCaAp15LktxtsSPKs8neaJbgR91h6HVyHT7s9FHW54Y)
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There is no option to process renewal for the Subscription by the admin - since Payment method is iDEAL
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Customer can't change the payment method from My Subscriptions page
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If you try to process renewal by manually running the scheduled renewal action for the Subscription, you see the same error as you would see if this happened automatically when it is time for renewal:
from woocommerce-gateway-stripe.
An update from 7951635-zen
It seems that it randomly picks one order and says it is via iDeal - where it will not renew any subscription if it says iDeal. Whenever it says SEPA the renewal works fine.
![image](https://private-user-images.githubusercontent.com/17475174/322751134-92e440cb-6803-4eb5-90fa-4b5849a4c3ad.png?jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.-klmSOiM3U2uQg6XlQnv9QGDc4rTb1o-FMRRp9gY7b0)
On their site, there's no the link has expired
error as we can see on my test site.
from woocommerce-gateway-stripe.
Related Issues (20)
- Wrong customer info sent to stripe.com
- Confirm the behavior of SEPA Debit Sources used as a PaymentMethod HOT 17
- [Klarna] Improve messaging when returning to the block checkout on failure HOT 1
- [BNPL] Accept separate authorization and capture
- [Klarna] Render the Klarna payments page in the store locale HOT 1
- [Affirm] Payment element is not shown on the "Pay for order" page (for USD and CAD) HOT 2
- [Affirm] No error shown when payment is abandoned on the block checkout HOT 2
- [Affirm] Error message is displayed when payment is abandoned on the shortcode checkout HOT 1
- All e2e tests fail for the updated experience (aka UPE) since 8.0.0
- SEPA not shown on checkout HOT 3
- [Affirm] Disable the method when subscription products are being purchased HOT 1
- [Afterpay] Disable the method when subscription products are being purchased HOT 1
- [Klarna] Handle non-domestic transactions for shoppers from supported countries
- [BNPL] Adjust payment method icons on the interface HOT 1
- Unexpected HTML on the shortcode checkout error message when Link is enabled
- [Affirm] Add dynamic currency information when listing the method in admin
- Card brand do not show up until blur is forced
- Issues changing settings with v8.2.0
- Cannot select alipay as payment method using 'new' checkout experience + 404 on support page.
- 'No such customer' error in new checkout experience
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from woocommerce-gateway-stripe.