Can't create a ticket. about zendesk_api_client_rb

[steved]

Any chance you can post the full backtrace?

[gaynetdinov]

Sure.

post https://FOO.zendesk.com/api/v2/tickets
Authorization: "Basic secret here="
User-Agent: "ZendeskAPI API 0.0.9"
Accept-Encoding: "gzip;q=1.0,deflate;q=0.6,identity;q=0.3"
Accept: "application/json"


Started POST "/send_feedback" for 192.168.110.174 at Mon Aug 20 23:17:08 +0400 2012
Processing by PagesController#send_feedback as HTML
  Parameters: {"commit"=>"Send feedback!", "authenticity_token"=>"FVpVzV9YLWHhm1t6q1qt+ZBXM+wPR/SnxGvmkFaDIY8=", "utf8"=>"✓", "subject"=>"11", "reason"=>"I want different gift options!", "message"=>"22"}
Invalid ud_pid: 
Completed 500 Internal Server Error in 48ms

NoMethodError (undefined method `merge' for #<JSON::Ext::Generator::State:0xb383c468>):
  app/controllers/pages_controller.rb:65:in `send_feedback'


  Rendered /home/fabian/.rvm/gems/[email protected]/gems/actionpack-3.2.6/lib/action_dispatch/middleware/templates/rescues/_trace.erb (1.5ms)
  Rendered /home/fabian/.rvm/gems/[email protected]/gems/actionpack-3.2.6/lib/action_dispatch/middleware/templates/rescues/_request_and_response.erb (1.3ms)
  Rendered /home/fabian/.rvm/gems/[email protected]/gems/actionpack-3.2.6/lib/action_dispatch/middleware/templates/rescues/diagnostics.erb within rescues/layout (11.0ms)

[steved]

Is there any way you can reproduce this separately from Rails? Or at least isolate the affected components? It looks like a problem with how Rails does to_json, but I'm not entirely sure.

Also, could you provide the versions you're using of rails and json?

[gaynetdinov]

I was using json version 1.5.1. I upgraded it to 1.6.1 and everything worked! Thank you.