acfreitas / agile-itsm

Agile ITSM - A free ITSM Tool

Agile ITSM |

Agile ITSM - A free ITSM Tool for agile environments based on ITIL best practices and agile culture

Origin

Agile ITSM is a fork of citsmart (available on Google Code under GNU GPL v2 licence) will consider agile approaches and good practices for software construction. Updates in citsmart may be brought to this repository.

Before release version 1.0.0, Agile ITSM will be in constant refactoring/modification to be able to technological updates on original citsmart technologies.

Informations

Take a look at the issues and pulse to see where and how we are working 🚧

Agile ITSM is not being built to be compatible with citsmart. Data model will be modified and adequated, as well as any other characteristic that is considered necessary to modify.

Some Technologies

• Programming Language: Agile ITSM is constructed on Java platform
• Databases: while Agile ITSM is refactored, only PostgreSQL will be supported
• Application Server: Agile ITSM will be AS/Servlet Container independent. However, it is yet JBoss AS dependent.

Don't worry, Agile ITSM is being updated to make it easier to evolve it and adopt it.

⚠️ WARNING

Due the origin of the project, you are not encouraged to use it in a production environment before version 1.0.0, which will be the first release version.

Licence

Agile ITSM is released under version 2.0 of the Apache License.