Feature Important for Model Possible Values Region 1 - 8 regions - NE,NW,SE,SW,E,W,N,S State 1 -Names fo state Area 1 -Urban,Rural City 1 -Hyderabad,Delhi,Goa Consumer profile/ type 1 -Business customer /Personal Product category 1 -Entertainment / Household Product type 1 -TV / AC Part number / Issue category 1 0- -No issue / No componenent, 1- repair, 2-replacement Claim value 1 -would we have this value during claim process, probably an approximate claim value could be tagged Service centre 1 -Service Centre code (10,11,12,13,14,15) Age in days 1 -Age of the product Purchased from 1 -Dealer,Manufacturer,Internet Call details 1 -Call duration in minutes Purpose 1 -Claim,Complaint,Other Fraud (1 if Fraud else 0) 1 1 or 0 : - Fraud-1 Non-Fraud-0
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