- The Chatbot can respond to queries in a speed which humans can never match.
- The Сhatbot allow you to reduce costs by hiring fewer people to staff call centers.
- The Chatbot is available 24/7;
- The Chatbot is integrated into messenger apps, where people spend most of their time online nowadays;
Bot is using LUIS(Language Understanding) and it may understand a sentences - for example 'I need phone number' or utterances like 'phone number'; If the question is correct the bot will ask for a username. If the username exist into the database the bol will give an answer with the data.
The application is responsive so sales team is mobile-enabled.
In this web app the sales representatives have two options to add a customer data-via a web interface and via web chat.
After adding a client to the system, the app will be redirected to the client list which have been added last. Into this list of customers - saled product can be selected and added.