biosplus / mosyle-request-list

A tracker for requests/issues lodged to Mosyle

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Heyo 😊

My name is Michael Jon (he/him), aka:

• Jon Black (jonblack.gg)
• BiosPlus (bios.plus)

But people just call me Mike / Micky B / Hey You / Bios for short.

The TL:DR

• 🏢 Work: IT Operations Lead @ The Conversation
• 📍 Location: Melbourne, Victoria, Australia.
• 🤼 Personal Time: Budding professional wrestler. Habitual jokester.
• 📫 How to reach me: Shout really loudly into the void (or mutter that Omega v Okada 4 was not the best of the series (you're wrong)). But really, Linkedin or you can open a discussion in here.
• 🩸 Blood: 🅰️+
• 🎉 Favourite things: 🤼👺✍️🐕🍌🎭
• ✍️ My quote? "I'll live, I always do" or "Ass"

My Public SSH Key

ssh-ed25519 AAAAC3NzaC1lZDI1NTE5AAAAIIyhYjZqvTfUTM5Kg0T1pWVPJQLN5JVBi1AoqE1PKIC5

Tools of choice.

Purpose	Preference	Alternatives
OS
Connection Manager
Containerisation
DNS
Frontend Frameworks
Hosting - Code
Hosting - General
Hosting - Static/Serverless
IDE		-
Terminal - MacOS
Terminal - Windows
Web Runtimes		-
Web Server

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The Fun Stuff

I have 43 tattoos as of 2024/04/26

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Some of my past profile pictures ;)
Burger Time	Mucha's Zodiac

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Forking my README.md is lazy

mosyle-request-list's Issues

Splits Ticket list and Table of Contents into sections

I think it would be very helpful to have the ticket list / table of contents split into sections by ticket status.

This would allow it to be easily seen which tickets were successful (and don't need anymore opened), which are in progress and which are in limbo and could benefit from additional customers opening requests for the same feature.

#272039 - Unable to change default ADE profil

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layout: default
parent: Ticket List
title: "272039 - Unable to change default ADE profil"
ticket_number: 272039
ticket_title: "Unable to change default ADE profil"
status: Limbo

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Ticket: 272039 - Unable to change default ADE profil

{: .no_toc }

Status	Submitted By	Submitted On	Last Updated	Discussion Thread
Pending	Nathan Beranger/nberanger	2024-03-15	2024-30-15	N/A

Ticket Summary / Intial Message:

Hello,

I am not able to change my default ADE profile. The option shows up on my current default profile, but it is greyed out so I cannot change it (see attached img). On my other profile, I do not have any option that mentions making the profile the default.

I've spoken with others in the Mac Admins community, and we are all seeing this bug. We really need to get this fixed.

Thanks,
Nathan

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Updates

Date 2024-03-15

From:

Mosyle Support

Hello Nathan, Thank you for reaching out to Mosyle Support, we are happy to help! The Default ADE profile configured in Mosyle Business is intended to always be the default configuration profile for the majority of devices assigned to Mosyle from your Apple Business Manager account. If you wish to modify or change the default configurations, you can always do so by clicking the Default profile and configure in whichever way you desire. If you have some devices that need to be enrolled using different enrollment configurations, please create a new profile and assign it to only the devices that require different settings. We appreciate your understanding! Thank you for being the best part of Mosyle, we hope this information helps you. Please let us know if you need additional information or have further questions.

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Date 2024-03-15

From:	Nathan Beranger
	Can I submit a feature request to change this? I know there are many others that would also like to see this changed. There are times when you do not want to modify the existing profile, but create a new one that becomes default.

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Date 2024-03-15

From:	Mosyle Support
	Hello Nathan, Thank you for the update! We have went ahead and submitted your feedback as a Feature Request to the proper channels for consideration. If implemented, we will notify our clients by means of our New Features and Product Enhancements message that is displayed when logging in to the Mosyle Web Portal. Let us know if you have any additional questions or need further assistance!

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Date 2024-03-15

From:	Nathan Beranger
	Thank you very much. Can you please let me know how others can also request/upvote this feature request?

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Date 2024-03-15

From:	Mosyle Support
	Hello Nathan, Thank you for the update! If other Mosyle Clients are wanting to submit a feature request, they can do so by submitting a ticket to our Support Team and specifying the feature they would like implemented. Let us know if you have any additional questions!

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Date 2024-03-15

From:	Nathan Beranger
	Thank you.

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Date 2024-03-15

From:	Mosyle Support
	Hi Nathan, Thank you for this reply, we are always happy to help! To confirm, is there anything further we can assist with at this time? We will gladly so do! Thank you in advance for confirming. :0)

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Date 2024-03-15

From:	Nathan Beranger
	That is all for now. Thank you.

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Date 2024-03-15

From:	Mosyle Support
	Hi Nathan, Thank you for this confirmation! We will go ahead and mark this ticket as 'Solved'. If you have any questions related to this topic please feel free to respond here to re-open the ticket. After seven (7) days of inactivity, the ticket will be marked as 'Closed'. After that, you will need to open a new one. Thank you for being the best part of Mosyle. Have a great weekend! :0)

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Icon Logo is not updated after migration

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layout: default
title: 269502 - Icon Logo is not updated after migration
ticket_number: 269502
ticket_title: Tcon Logo is not updated after migration
status: Pending

Ticket: 123456 - Ticket Title Here

{: .no_toc }

Status	Submitted By	Submitted On	Last Updated	Discussion Thread
Status Here	Your Name/Handle	YYYY-MM-DD	YYYY-MM-DD	Link

Ticket Summary / Intial Message:

Hello, we're migrating machines from Jumpcloud to Mosyle, while doing a MDM migration using /bin/launchctl asuser $userID profiles renew -type enrollment

Everything works however self service does not get the new logo and stays the same as the existing, this leads to a inconsistent user expeirence.

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Updates

Date YYYY-MM-DD

From:	Mosyle Support
	Paragraph 1 Paragraph 2 Paragraph 3 .

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Website doesn't display properly in Chrome

I've noticed the the left side of the website is cutoff in Chrome. I've tried different zoom levels and it doesn't make a difference.

It looks fine in both Safari and Firefox.