brstuder / portfolio

A portfolio of technical documentation and visual diagrams/graphics

Experience

Kubecost

Technical Writer (July 2022 - Jun 2024)

• Maintained ownership of public product docs and internal docs including company style guide, team onboarding guides, and standard operating procedures as company’s sole technical writer
  • Managed public docs site containing over 170 articles, receiving over 40,000 monthly users
  • Adopted site auditing tooling including GitHub plugins and Ahrefs to detect broken hyperlinks, readability, and other metrics to improve documentation quality
  • Implemented docs versioning of multiple product releases
• Coordinated with developers and subject matter experts to create new product docs via GitHub, GitBook, Google Docs, and with Markdown, keeping up with monthly release schedule
• Wrote on technical subjects including Kubernetes infrastructure, FinOps, cloud services, cost monitoring, APIs, and data security
• Implemented content management system GitBook and provided training to team members
• Developed onboarding guide for beta cloud product, distributed to over 50 early access clients

MobiledgeX

Technical Writer (Aug 2021 - Apr 2022)

• Created and edited technical documentation, including tutorials and product guides, for both developers and customers about edge cloud computing platform using Docs as Code workflow
• Designed graphics showcasing platform features using Adobe Photoshop and Illustrator, conforming with brand standards
• Wrote content style guide and maintained tens of documents to conform with terminology and formatting
• Resourced information for API documentation using Postman and GitHub

OpenMRS

Technical Writer, Google Season of Docs participant (May 2021 - Nov 2021)

• Streamlined new user experience for open-source community by updating onboarding docs on Confluence-based organization Wiki
• Restructured Getting Started guides to streamline onboarding process for new users by emphasizing instructional direction and contribution

Education

University of Illinois Urbana-Champaign (2017 - 2021)

• BA, Communication, Public Relations

Certifications

FinOps Foundation, Introduction to FOCUS (2024)

Technical Skills

GitHub, GitBook, Markdown, Jira, Postman, Statamic, SnagIt, Adobe Creative Suite, Ahrefs, SEO, Kubernetes, kubectl, Google Cloud Platform, Amazon Web Services