c3riley / voc-utilities-for-jira

Voice Of The Customer (VoC) features for Atlassian JIRA, Deployment notifications and Escaping Defects

voc-utilities-for-jira

Jira 6.x plugin

VOC Utilities plugin for Jira 6.x is a collection of features specific to the Voice Of Customer (VoC) and Escaping Defect Management. See the VOC Utilities wiki here

Modules

Workflow

• "VOC Priority Field Validator" constrains the transition if the issue is one of {Bug, Defect} issue types and requires the Priority field to not be the value "None".
• "VOC Severity Field Validator" constrains the transition if the issue is one of {Bug, Defect} issue types and requires the Severity field to not be null ("None").
• "VOC Mail Send Post Function" enables a transition to send email with custom body and a footer showing the transition and a link back to the issue.

Jira Query Language Functions

• "VOC Linked Issuetype Created Before" adds JQL function linkedCreatedBefore("","") for escaping defect queries. See also linkedCreatedBeforeQuery("","")

Web Panels

• "VOC Issue Guidance Web Panel" adds a web panel in the right pane of the issue view screen, if there is a value to render.
• "VOC Volume Web Panel" adds a web panel in the right pane of the issue view screen, if there are linked "VOC Volume" or "Support Request" tickets.

Dashboard gadgets

• "VOC Volume Gadget" adds a Dashboard Gadget that lists all the Bugs (Defects)
• "VOC Defects and Counts" adds a Dashboard Gadget that illustrates defect correlation with Support Requests
• "VOC Created and Resolved" adds a Dashboard Gadget that illustrates found vs. resolved and aging over time horizons

Build History

version 3.0.0

1. Initial Open Source Release

Project Setup

• VOC Volume Install and Run Book
• VOC Volume Configuration setup (once installed)
• VOC Volume Contributor setup.