Apex Version 20.2 and 21.1 Not saved in DB first time in any browser about apex-plugin-apexsignature

[sucd1905]

I have a similar Error. On iOS (Safari) the Signature needs to be made twice. Only for new Users. After that, it works as expected. But when the User clears the Browser-Cache, the Error came back.
Did you solve the Error?
Info: APEX 23.1 with ORDS on 19c

[manik161]

No still error is there

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On Fri, Dec 15, 2023 at 12:55 AM sucd1905 ***@***.***> wrote: I have a similar Error. On iOS (Safari) the Signature needs to be made twice. Only for new Users. After that, it works as expected. But when the User clears the Browser-Cache, the Error came back. Did you solve the Error? Info: APEX 23.1 with ORDS on 19c — Reply to this email directly, view it on GitHub <#21 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWKO5XI4ES4JRVNU2MUNNUTYJNRUBAVCNFSM6AAAAAAYJ44L4KVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJWGU3TKMRYGU> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

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[sucd1905]

After a little bit of testing, we now user the following workaround:
We habe two Regions.
Region 1 = SignName with one Text-Item and one Button "Next"
Region 2 = PlugIn with the SignPad with the Save-Button.
At the fist PageCall, a DynamicAction hide the Region 2, so only Region 1 is visible and forces the User to type in his Name.
He have a Text-Item in Region 1, where the Person how sign have to type in his name.
When he has typed his name, we have a Button "Next" to Submit the Page (Request = "Next")
After the Submit the Page reloads and a DynamicAction "onLoad" with Condition on the Request = "Next" show the PlugIn-Region 2 and makes the Region 1 "read only".

This is a little bit more work, but in works on all Divices and the User´s a not iritated or frustrated, when the Signature didn´t work at first try.

Hope this help.

Daniel