End-to-end Analytics Project for British Airway: Analyze Customer Experience In the project, we will extract real-time data from British Airway review website, and perform descriptive, diagnostic, predictive modeling, and prescriptive analysis. With the goal of finding insightful recommendations, the team is divided into 4 main teams: Data Engineering (DE), Data Analytics (DA), Business Intelligence (BI), and Data Science (DS)
Team Members
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Advisor/Mentor: Offers guidance and oversight for the project.
- Nhan Tran: Lead MLE at One Mount
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Team Leader/Analytics Engineer/BI Engineer: Oversees the entire project, contributing to both technical and non-technical aspects.
- Mark Pham: Mathematics & MIS at TCU
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DE Team: Responsible for extracting and transforming real-time data, creating ETL pipelines using AWS services.
- Leonard Dau: Computer Science at TCU
- Thieu Nguyen: Computer Science at USF
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DA Team: Conducts metrics exploration, documentation, discovers business insights, and provides client-facing recommendations.
- Vy Nie: Business Administration at FTU Vietnam
- Minh Ngo: Business Administration at FTU Vietnam
- Ahri Nguyen: Business Administration at FTU Vietnam
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BI Team: Builds dashboards using Power BI to generate insights and recommendations.
- Quan Tran: Economics & Business Analytics at USF
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DS Team: Develops predictive models and analyzes the importance of different features.
- Robin Tran: Data Science at Mount Holyoke College
Project Life cycle