obHelpDesk - Joomla Help Desk Extension for Joomla! 2.5 and Joomla! 3.x, it provides ability to support customer as Help Desk system.
- Developer: foobla
- Website: http://foobla.com
- Support: http://foobla.com/support
- Product page: http://foobla.com/joomla/obHelpDesk
- Web Server: Apache2 + PHP5.4 or higher + MySQL5
- Joomla! 2.5.17 or higher / Joomla! 3.2.1 or higher.
- Go to Joomla Backend, click [Install/Uninstall] from backend menu.
- Browse the package file com_obhelpdesk_{version}.zip, click Install.
Note: do not need to uninstall the existing extension. <<
- Go to Joomla Backend, click [Install/Uninstall] from backend menu.
- Browse the package file com_obhelpdesk_{version}.zip, click Install.
- The component will be installed with SAMPLE DATA: Departments, Groups, Staffs (Admin), Custom Fields, Reply Templates.
- Create a menu to "Dashboard" for Staff.
- Create a menu to "My Tickets" for Customer.
- Create a menu to "Submit A New Ticket" for Customer.
- Please go to http://foobla.com/support and submit your ticket (we're using obHelpDesk for supporting you, by the way)