googleapis / nodejs-contact-center-insights

This repository is deprecated. All of its content and history has been moved to googleapis/google-cloud-node.

THIS REPOSITORY IS DEPRECATED. ALL OF ITS CONTENT AND HISTORY HAS BEEN MOVED TO GOOGLE-CLOUD-NODE

Contact Center AI Insights API: Node.js Client

contactcenterinsights client for Node.js

A comprehensive list of changes in each version may be found in the CHANGELOG.

• Contact Center AI Insights API Node.js Client API Reference
• Contact Center AI Insights API Documentation
• github.com/googleapis/nodejs-contact-center-insights

Read more about the client libraries for Cloud APIs, including the older Google APIs Client Libraries, in Client Libraries Explained.

Table of contents:

• Quickstart
  • Before you begin
  • Installing the client library
  • Using the client library
• Samples
• Versioning
• Contributing
• License

Quickstart

Before you begin

1. Select or create a Cloud Platform project.
2. Enable billing for your project.
3. Enable the Contact Center AI Insights API API.
4. Set up authentication with a service account so you can access the API from your local workstation.

Installing the client library

npm install @google-cloud/contact-center-insights

Using the client library

// Imports the Google Cloud client library

const {
  ContactCenterInsightsClient,
} = require('@google-cloud/contact-center-insights');

// TODO(developer): replace with your prefered project ID.
// const projectId = 'my-project'

const client = new ContactCenterInsightsClient();

//TODO(library generator): write the actual function you will be testing
async function listConversations() {
  const conversations = await client.listConversations({
    parent: `projects/${projectId}/locations/${location}`,
  });
  console.info(conversations);
}
listConversations();

Samples

Samples are in the samples/ directory. Each sample's README.md has instructions for running its sample.

Sample	Source Code	Try it
Create Analysis	source code
Create Conversation	source code
Create Conversation With Ttl	source code
Create Issue Model	source code
Create Phrase Matcher All Of	source code
Create Phrase Matcher Any Of	source code
Enable Pub Sub Notifications	source code
Export To Bigquery	source code
Get Operation	source code
Quickstart	source code
Set Project Ttl	source code

The Contact Center AI Insights API Node.js Client API Reference documentation also contains samples.

Supported Node.js Versions

Our client libraries follow the Node.js release schedule. Libraries are compatible with all current active and maintenance versions of Node.js. If you are using an end-of-life version of Node.js, we recommend that you update as soon as possible to an actively supported LTS version.

Google's client libraries support legacy versions of Node.js runtimes on a best-efforts basis with the following warnings:

• Legacy versions are not tested in continuous integration.
• Some security patches and features cannot be backported.
• Dependencies cannot be kept up-to-date.

Client libraries targeting some end-of-life versions of Node.js are available, and can be installed through npm dist-tags. The dist-tags follow the naming convention legacy-(version). For example, npm install @google-cloud/contact-center-insights@legacy-8 installs client libraries for versions compatible with Node.js 8.

Versioning

This library follows Semantic Versioning.

This library is considered to be stable. The code surface will not change in backwards-incompatible ways unless absolutely necessary (e.g. because of critical security issues) or with an extensive deprecation period. Issues and requests against stable libraries are addressed with the highest priority.

More Information: Google Cloud Platform Launch Stages

Contributing

Contributions welcome! See the Contributing Guide.

Please note that this README.md, the samples/README.md, and a variety of configuration files in this repository (including .nycrc and tsconfig.json) are generated from a central template. To edit one of these files, make an edit to its templates in directory.

License

Apache Version 2.0

See LICENSE

nodejs-contact-center-insights's Issues

EnablePubSubNotifications: "after all" hook for "should enable Pub failed

This test failed!

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---

commit: e4d3255
buildURL: Build Status, Sponge
status: failed

Test output

5 NOT_FOUND: Resource not found (resource=create-conversation-7dab5480_d77c_40e1_89e9_585d6a9eb1e6).
Error: 5 NOT_FOUND: Resource not found (resource=create-conversation-7dab5480_d77c_40e1_89e9_585d6a9eb1e6).
    at Object.callErrorFromStatus (node_modules/@grpc/grpc-js/build/src/call.js:31:26)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/call.ts:81:24
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client.js:189:52)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client.ts:351:36
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client-interceptors.js:365:141)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client-interceptors.ts:462:34
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client-interceptors.js:328:181)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client-interceptors.ts:424:48
    at /workspace/samples/node_modules/@grpc/grpc-js/build/src/call-stream.js:187:78
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/call-stream.ts:330:24
    at processTicksAndRejections (internal/process/task_queues.js:79:11)

Add sample for creating custom highlights

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/custom-highlights-api#create_a_custom_highlight_using_the. This sample will have 2 methods, each creating a custom highlight that matches the Curl snippet from the previous link.

Add sample for creating a conversation

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/create-analyze-conversation-api. This sample will create a conversation. The unit test of this sample will create a conversation and delete the created resource.

Modify TTL of sample that creates a conversation with TTL

@Killinspoon pointed out that we should set the conversation TTL to 24 hours in the sample because the clean up job only runs once per day. The sample that creates conversation with TTL has only been submitted in NodeJS, so I'll open a new PR to modify the TTL. The other Python and Java samples of the same type haven't been submitted to I'll modify them while they're pending.

EnablePubSubNotifications: "after all" hook for "should enable Pub failed

Note: #118 was also for this test, but it was closed more than 10 days ago. So, I didn't mark it flaky.

---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: 16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
    at Object.callErrorFromStatus (/workspace/node_modules/@grpc/grpc-js/build/src/call.js:31:19)
        -> /workspace/node_modules/@grpc/grpc-js/src/call.ts:81:17
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client.js:190:52)
        -> /workspace/node_modules/@grpc/grpc-js/src/client.ts:352:36
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:365:141)
        -> /workspace/node_modules/@grpc/grpc-js/src/client-interceptors.ts:462:34
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:328:181)
        -> /workspace/node_modules/@grpc/grpc-js/src/client-interceptors.ts:424:48
    at /workspace/node_modules/@grpc/grpc-js/build/src/call-stream.js:188:78
        -> /workspace/node_modules/@grpc/grpc-js/src/call-stream.ts:330:24
    at processTicksAndRejections (internal/process/task_queues.js:79:11)
for call at
    at ServiceClientImpl.makeUnaryRequest (/workspace/node_modules/@grpc/grpc-js/build/src/client.js:160:30)
        -> /workspace/node_modules/@grpc/grpc-js/src/client.ts:324:26
    at ServiceClientImpl. (/workspace/node_modules/@grpc/grpc-js/build/src/make-client.js:105:19)
        -> /workspace/node_modules/@grpc/grpc-js/src/make-client.ts:189:15
    at /workspace/build/src/v1/contact_center_insights_client.js:282:29
        -> /workspace/src/v1/contact_center_insights_client.ts:426:25
    at /workspace/node_modules/google-gax/build/src/normalCalls/timeout.js:44:16
        -> /workspace/node_modules/google-gax/src/normalCalls/timeout.ts:54:13
    at repeat (/workspace/node_modules/google-gax/build/src/normalCalls/retries.js:80:25)
        -> /workspace/node_modules/google-gax/src/normalCalls/retries.ts:104:19
    at /workspace/node_modules/google-gax/build/src/normalCalls/retries.js:118:13
        -> /workspace/node_modules/google-gax/src/normalCalls/retries.ts:144:7
    at OngoingCallPromise.call (/workspace/node_modules/google-gax/build/src/call.js:67:27)
        -> /workspace/node_modules/google-gax/src/call.ts:81:23
    at NormalApiCaller.call (/workspace/node_modules/google-gax/build/src/normalCalls/normalApiCaller.js:34:19)
        -> /workspace/node_modules/google-gax/src/normalCalls/normalApiCaller.ts:43:15
    at /workspace/node_modules/google-gax/build/src/createApiCall.js:84:30
        -> /workspace/node_modules/google-gax/src/createApiCall.ts:118:26

CreateIssueModel: "before all" hook for "should create an issue model" failed

This test failed!

To configure my behavior, see the Flaky Bot documentation.

If I'm commenting on this issue too often, add the flakybot: quiet label and
I will stop commenting.

---

commit: 1c968c7
buildURL: Build Status, Sponge
status: failed

Test output

4 DEADLINE_EXCEEDED: Deadline expired before operation could complete.
Error: 4 DEADLINE_EXCEEDED: Deadline expired before operation could complete.
    at Object.callErrorFromStatus (/workspace/node_modules/@grpc/grpc-js/build/src/call.js:31:26)
        -> /workspace/node_modules/@grpc/grpc-js/src/call.ts:81:24
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client.js:189:52)
        -> /workspace/node_modules/@grpc/grpc-js/src/client.ts:351:36
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:365:141)
        -> /workspace/node_modules/@grpc/grpc-js/src/client-interceptors.ts:462:34
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:328:181)
        -> /workspace/node_modules/@grpc/grpc-js/src/client-interceptors.ts:424:48
    at /workspace/node_modules/@grpc/grpc-js/build/src/call-stream.js:187:78
        -> /workspace/node_modules/@grpc/grpc-js/src/call-stream.ts:330:24
    at processTicksAndRejections (internal/process/task_queues.js:79:11)

Add sample for enabling Pub/Sub notification

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/pub-sub#enable_cloud_pubsub_notifications. This sample will enable the Pub/Sub notification in Insights. The unit test will enable Pub/Sub notification, verify that the notification was enabled, then clean up the change by disabling the notification and verify that it was disabled.

📦 pack-n-play test: TypeScript code failed

This test failed!

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---

commit: 8a7f798
buildURL: Build Status, Sponge
status: failed

Test output

Process 189 exited with code 2.
Error: Process 189 exited with code 2.
    at ChildProcess. (node_modules/pack-n-play/build/src/utils.js:48:22)
        -> /workspace/node_modules/pack-n-play/src/utils.ts:62:11
    at maybeClose (internal/child_process.js:1022:16)
    at Process.ChildProcess._handle.onexit (internal/child_process.js:287:5)

Add sample for exporting Insights data to BigQuery

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/export#export_your_data_to_bigquery. This sample will export Insights data to a user-provided BigQuery table.

CreatePhraseMatcherAnyOf: should create a phrase matcher failed

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---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./createPhraseMatcherAnyOf.js long-door-651
16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: Command failed: node ./createPhraseMatcherAnyOf.js long-door-651

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/createPhraseMatcherAnyOf.test.js:21:28)
at Context.<anonymous> (test/createPhraseMatcherAnyOf.test.js:43:20)
at processImmediate (internal/timers.js:461:21)</pre></details>

Add sample for analyzing a conversation

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/create-analyze-conversation-api#analyze_a_conversation. This sample will analyze a conversation and poll the returned long-running operation to get the analysis status.

Warning: a recent release failed

The following release PRs may have failed:

• #9

[Policy Bot] found one or more issues with this repository.

Policy Bot found one or more issues with this repository.

• Default branch is 'main'
• Branch protection is enabled
• Merge commits disabled
• There is a CODEOWNERS file
• GitHub detects a valid LICENSE.md
• There is a CODE_OF_CONDUCT.md
• There is a CONTRIBUTING.md
• There is a SECURITY.md

CreateAnalysis: should create a conversation and an analysis failed

This test failed!

To configure my behavior, see the Flaky Bot documentation.

If I'm commenting on this issue too often, add the flakybot: quiet label and
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---

commit: 7cb989f
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./createAnalysis.js projects/1046198160504/locations/us-central1/conversations/7879200299725164311
Operation could not be completed.
Error: Command failed: node ./createAnalysis.js projects/1046198160504/locations/us-central1/conversations/7879200299725164311
Operation could not be completed.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/createAnalysis.test.js:21:28)
at Context.<anonymous> (test/createAnalysis.test.js:55:34)
at processImmediate (internal/timers.js:461:21)</pre></details>

CreateConversation: should create a conversation failed

This test failed!

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If I'm commenting on this issue too often, add the flakybot: quiet label and
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---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./createConversation.js long-door-651
16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: Command failed: node ./createConversation.js long-door-651

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/createConversation.test.js:21:28)
at Context.<anonymous> (test/createConversation.test.js:43:20)
at processImmediate (internal/timers.js:461:21)</pre></details>

Add sample for creating a conversation with TTL

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/ttl#create_a_conversation_with_an_expiration_time. This sample will create a conversation that has a TTL (time-to-live).

ExportToBigQuery: "before all" hook for "should export data to BigQuery" failed

This test failed!

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---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

invalid_grant: Invalid JWT Signature.
Error: invalid_grant: Invalid JWT Signature.
    at Gaxios._request (node_modules/gaxios/build/src/gaxios.js:130:23)
        -> /workspace/samples/node_modules/gaxios/src/gaxios.ts:158:15
    at processTicksAndRejections (internal/process/task_queues.js:97:5)
    at async GoogleToken.requestToken (node_modules/gtoken/build/src/index.js:238:23)
    at async GoogleToken.getTokenAsync (node_modules/gtoken/build/src/index.js:145:20)
    at async JWT.refreshTokenNoCache (node_modules/google-auth-library/build/src/auth/jwtclient.js:172:23)
    at async JWT.getRequestMetadataAsync (node_modules/google-auth-library/build/src/auth/oauth2client.js:284:17)
    at async JWT.getRequestHeaders (node_modules/google-auth-library/build/src/auth/oauth2client.js:247:26)
    at async GoogleAuth.authorizeRequest (node_modules/google-auth-library/build/src/auth/googleauth.js:677:25)
    at async Promise.all (index 1)
    at async prepareRequest (node_modules/@google-cloud/common/build/src/util.js:442:61)

Remove sample links from linkinator config

After all the code samples are submitted, we should remove their links from the ignore list of linkinator.config.json. We previously had to add the code sample links here in order to pass the docs presubmit check (This check made sure that only links that exist are added to README files, but when we submitted the code samples, their corresponding GitHub links don't exist yet, so we had to do this workaround).

CreateAnalysis: should create a conversation and an analysis failed

Note: #108 was also for this test, but it was closed more than 10 days ago. So, I didn't mark it flaky.

---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./createConversation.js long-door-651
16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: Command failed: node ./createConversation.js long-door-651

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/createAnalysis.test.js:21:28)
at Context.<anonymous> (test/createAnalysis.test.js:64:38)</pre></details>

Add sample for creating a topic model

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/topic-model#create_a_model. This sample will create a topic model in Insights.

Quickstart: should run quickstart failed

This test failed!

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If I'm commenting on this issue too often, add the flakybot: quiet label and
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---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./quickstart.js long-door-651 us-central1
16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: Command failed: node ./quickstart.js long-door-651 us-central1

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/quickstart.js:30:28)
at Context.<anonymous> (test/quickstart.js:44:20)
at processImmediate (internal/timers.js:461:21)</pre></details>

GetOperation: should get an operation failed

This test failed!

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---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./getOperation.js projects/long-door-651/locations/us-central1/operations/12345
16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: Command failed: node ./getOperation.js projects/long-door-651/locations/us-central1/operations/12345

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/getOperation.test.js:21:28)
at Context.<anonymous> (test/getOperation.test.js:42:22)
at processImmediate (internal/timers.js:461:21)</pre></details>

EnablePubSubNotifications: "before all" hook for "should enable Pub failed

Note: #117 was also for this test, but it was closed more than 10 days ago. So, I didn't mark it flaky.

---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: 16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
    at Object.callErrorFromStatus (node_modules/@grpc/grpc-js/build/src/call.js:31:19)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/call.ts:81:17
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client.js:190:52)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client.ts:352:36
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client-interceptors.js:365:141)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client-interceptors.ts:462:34
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client-interceptors.js:328:181)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client-interceptors.ts:424:48
    at /workspace/samples/node_modules/@grpc/grpc-js/build/src/call-stream.js:188:78
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/call-stream.ts:330:24
    at processTicksAndRejections (internal/process/task_queues.js:79:11)
for call at
    at ServiceClientImpl.makeUnaryRequest (node_modules/@grpc/grpc-js/build/src/client.js:160:30)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client.ts:324:26
    at ServiceClientImpl. (node_modules/@grpc/grpc-js/build/src/make-client.js:105:19)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/make-client.ts:189:15
    at /workspace/samples/node_modules/@google-cloud/pubsub/build/src/v1/publisher_client.js:214:29
        -> /workspace/samples/node_modules/@google-cloud/pubsub/src/v1/publisher_client.ts:305:25
    at /workspace/samples/node_modules/google-gax/build/src/normalCalls/timeout.js:44:16
        -> /workspace/samples/node_modules/google-gax/src/normalCalls/timeout.ts:54:13
    at repeat (node_modules/google-gax/build/src/normalCalls/retries.js:80:25)
        -> /workspace/samples/node_modules/google-gax/src/normalCalls/retries.ts:104:19
    at /workspace/samples/node_modules/google-gax/build/src/normalCalls/retries.js:118:13
        -> /workspace/samples/node_modules/google-gax/src/normalCalls/retries.ts:144:7
    at OngoingCall.call (node_modules/google-gax/build/src/call.js:67:27)
        -> /workspace/samples/node_modules/google-gax/src/call.ts:81:23
    at NormalApiCaller.call (node_modules/google-gax/build/src/normalCalls/normalApiCaller.js:34:19)
        -> /workspace/samples/node_modules/google-gax/src/normalCalls/normalApiCaller.ts:43:15
    at /workspace/samples/node_modules/google-gax/build/src/createApiCall.js:84:30
        -> /workspace/samples/node_modules/google-gax/src/createApiCall.ts:118:26
    at processTicksAndRejections (internal/process/task_queues.js:97:5)

GA release of @google-cloud/contact-center-insights

Package name: @google-cloud/contact-center-insights
Current release: BETA
Proposed release: GA

Instructions

Check the lists below, adding tests / documentation as required. Once all the "required" boxes are ticked, please create a release and close this issue.

Required

• 28 days elapsed since last beta release with new API surface
• Server API is GA
• Package API is stable, and we can commit to backward compatibility
• All dependencies are GA

Optional

• Most common / important scenarios have descriptive samples
• Public manual methods have at least one usage sample each (excluding overloads)
• Per-API README includes a full description of the API
• Per-API README contains at least one “getting started” sample using the most common API scenario
• Manual code has been reviewed by API producer
• Manual code has been reviewed by a DPE responsible for samples
• 'Client Libraries' page is added to the product documentation in 'APIs & Reference' section of the product's documentation on Cloud Site

CreatePhraseMatcherAllOf: should create a phrase matcher failed

This test failed!

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If I'm commenting on this issue too often, add the flakybot: quiet label and
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---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./createPhraseMatcherAllOf.js long-door-651
16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: Command failed: node ./createPhraseMatcherAllOf.js long-door-651

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/createPhraseMatcherAllOf.test.js:21:28)
at Context.<anonymous> (test/createPhraseMatcherAllOf.test.js:43:20)
at processImmediate (internal/timers.js:461:21)</pre></details>

CreateIssueModel: "before all" hook for "should create an issue model" failed

Note: #125 was also for this test, but it was closed more than 10 days ago. So, I didn't mark it flaky.

---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

4 DEADLINE_EXCEEDED: Deadline expired before operation could complete.
Error: 4 DEADLINE_EXCEEDED: Deadline expired before operation could complete.
    at Object.callErrorFromStatus (/workspace/node_modules/@grpc/grpc-js/build/src/call.js:31:19)
        -> /workspace/node_modules/@grpc/grpc-js/src/call.ts:81:17
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client.js:190:52)
        -> /workspace/node_modules/@grpc/grpc-js/src/client.ts:352:36
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:365:141)
        -> /workspace/node_modules/@grpc/grpc-js/src/client-interceptors.ts:462:34
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:328:181)
        -> /workspace/node_modules/@grpc/grpc-js/src/client-interceptors.ts:424:48
    at /workspace/node_modules/@grpc/grpc-js/build/src/call-stream.js:188:78
        -> /workspace/node_modules/@grpc/grpc-js/src/call-stream.ts:330:24
    at processTicksAndRejections (internal/process/task_queues.js:79:11)
for call at
    at ServiceClientImpl.makeUnaryRequest (/workspace/node_modules/@grpc/grpc-js/build/src/client.js:160:30)
        -> /workspace/node_modules/@grpc/grpc-js/src/client.ts:324:26
    at ServiceClientImpl. (/workspace/node_modules/@grpc/grpc-js/build/src/make-client.js:105:19)
        -> /workspace/node_modules/@grpc/grpc-js/src/make-client.ts:189:15
    at /workspace/build/src/v1/contact_center_insights_client.js:282:29
        -> /workspace/src/v1/contact_center_insights_client.ts:426:25
    at wrappedCall (/workspace/node_modules/google-gax/build/src/paginationCalls/pagedApiCaller.js:86:20)
        -> /workspace/node_modules/google-gax/src/paginationCalls/pagedApiCaller.ts:107:15
    at /workspace/node_modules/google-gax/build/src/normalCalls/timeout.js:44:16
        -> /workspace/node_modules/google-gax/src/normalCalls/timeout.ts:54:13
    at repeat (/workspace/node_modules/google-gax/build/src/normalCalls/retries.js:80:25)
        -> /workspace/node_modules/google-gax/src/normalCalls/retries.ts:104:19
    at Immediate._onImmediate (/workspace/node_modules/google-gax/build/src/normalCalls/retries.js:118:13)
        -> /workspace/node_modules/google-gax/src/normalCalls/retries.ts:144:7
    at processImmediate (internal/timers.js:463:21)

Warning: a recent release failed

The following release PRs may have failed:

• #40

SetProjectTtl: should set a project-level TTL failed

This test failed!

To configure my behavior, see the Flaky Bot documentation.

If I'm commenting on this issue too often, add the flakybot: quiet label and
I will stop commenting.

---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./setProjectTtl.js long-door-651
16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: Command failed: node ./setProjectTtl.js long-door-651

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/setProjectTtl.test.js:21:28)
at Context.<anonymous> (test/setProjectTtl.test.js:49:20)
at processImmediate (internal/timers.js:461:21)</pre></details>

Invalid .github/.OwlBot.lock.yaml

owl-bot will not be able to update this repo until '.github/.OwlBot.lock.yaml' is fixed.

Please fix this as soon as possible so that your repository will not go stale.

EnablePubSubNotifications: "before all" hook for "should enable Pub failed

This test failed!

To configure my behavior, see the Flaky Bot documentation.

If I'm commenting on this issue too often, add the flakybot: quiet label and
I will stop commenting.

---

commit: e4d3255
buildURL: Build Status, Sponge
status: failed

Test output

8 RESOURCE_EXHAUSTED: Your project has exceeded a limit: (type="topics-per-project", current=10003, maximum=10000).
Error: 8 RESOURCE_EXHAUSTED: Your project has exceeded a limit: (type="topics-per-project", current=10003, maximum=10000).
    at Object.callErrorFromStatus (node_modules/@grpc/grpc-js/build/src/call.js:31:26)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/call.ts:81:24
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client.js:189:52)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client.ts:351:36
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client-interceptors.js:365:141)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client-interceptors.ts:462:34
    at Object.onReceiveStatus (node_modules/@grpc/grpc-js/build/src/client-interceptors.js:328:181)
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/client-interceptors.ts:424:48
    at /workspace/samples/node_modules/@grpc/grpc-js/build/src/call-stream.js:187:78
        -> /workspace/samples/node_modules/@grpc/grpc-js/src/call-stream.ts:330:24
    at processTicksAndRejections (internal/process/task_queues.js:79:11)

[Policy Bot] found one or more issues with this repository.

Policy Bot found one or more issues with this repository.

• Default branch is 'main'
• Branch protection is enabled
• Renovate bot is enabled
• Merge commits disabled
• There is a CODEOWNERS file
• GitHub detects a valid LICENSE.md
• There is a CODE_OF_CONDUCT.md
• There is a CONTRIBUTING.md
• There is a SECURITY.md

SetProjectTtl: "after all" hook for "should set a project-level TTL" failed

This test failed!

To configure my behavior, see the Flaky Bot documentation.

If I'm commenting on this issue too often, add the flakybot: quiet label and
I will stop commenting.

---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: 16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
    at Object.callErrorFromStatus (/workspace/node_modules/@grpc/grpc-js/build/src/call.js:31:19)
        -> /workspace/node_modules/@grpc/grpc-js/src/call.ts:81:17
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client.js:190:52)
        -> /workspace/node_modules/@grpc/grpc-js/src/client.ts:352:36
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:365:141)
        -> /workspace/node_modules/@grpc/grpc-js/src/client-interceptors.ts:462:34
    at Object.onReceiveStatus (/workspace/node_modules/@grpc/grpc-js/build/src/client-interceptors.js:328:181)
        -> /workspace/node_modules/@grpc/grpc-js/src/client-interceptors.ts:424:48
    at /workspace/node_modules/@grpc/grpc-js/build/src/call-stream.js:188:78
        -> /workspace/node_modules/@grpc/grpc-js/src/call-stream.ts:330:24
    at processTicksAndRejections (internal/process/task_queues.js:79:11)
for call at
    at ServiceClientImpl.makeUnaryRequest (/workspace/node_modules/@grpc/grpc-js/build/src/client.js:160:30)
        -> /workspace/node_modules/@grpc/grpc-js/src/client.ts:324:26
    at ServiceClientImpl. (/workspace/node_modules/@grpc/grpc-js/build/src/make-client.js:105:19)
        -> /workspace/node_modules/@grpc/grpc-js/src/make-client.ts:189:15
    at /workspace/build/src/v1/contact_center_insights_client.js:282:29
        -> /workspace/src/v1/contact_center_insights_client.ts:426:25
    at /workspace/node_modules/google-gax/build/src/normalCalls/timeout.js:44:16
        -> /workspace/node_modules/google-gax/src/normalCalls/timeout.ts:54:13
    at repeat (/workspace/node_modules/google-gax/build/src/normalCalls/retries.js:80:25)
        -> /workspace/node_modules/google-gax/src/normalCalls/retries.ts:104:19
    at /workspace/node_modules/google-gax/build/src/normalCalls/retries.js:118:13
        -> /workspace/node_modules/google-gax/src/normalCalls/retries.ts:144:7
    at OngoingCallPromise.call (/workspace/node_modules/google-gax/build/src/call.js:67:27)
        -> /workspace/node_modules/google-gax/src/call.ts:81:23
    at NormalApiCaller.call (/workspace/node_modules/google-gax/build/src/normalCalls/normalApiCaller.js:34:19)
        -> /workspace/node_modules/google-gax/src/normalCalls/normalApiCaller.ts:43:15
    at /workspace/node_modules/google-gax/build/src/createApiCall.js:84:30
        -> /workspace/node_modules/google-gax/src/createApiCall.ts:118:26
    at runNextTicks (internal/process/task_queues.js:62:5)
    at processImmediate (internal/timers.js:434:9)

CreateConversationWithTtl: should create a conversation with TTL failed

This test failed!

To configure my behavior, see the Flaky Bot documentation.

If I'm commenting on this issue too often, add the flakybot: quiet label and
I will stop commenting.

---

commit: 2ad9483
buildURL: Build Status, Sponge
status: failed

Test output

Command failed: node ./createConversationWithTtl.js long-door-651
16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
Error: Command failed: node ./createConversationWithTtl.js long-door-651

16 UNAUTHENTICATED: Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
at checkExecSyncError (child_process.js:635:11)
at Object.execSync (child_process.js:671:15)
at execSync (test/createConversationWithTtl.test.js:21:28)
at Context.<anonymous> (test/createConversationWithTtl.test.js:43:26)
at processImmediate (internal/timers.js:461:21)</pre></details>

Add sample for setting project-level TTL

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/topic-model#create_a_model. This sample will create a topic model in Insights.

Add sample for getting an operation status

I'd like to add a sample for https://cloud.google.com/contact-center/insights/docs/long-running-operations#get. This sample will get the status of a long-running operation.

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• chore(deps): update actions/setup-node action to v2

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