gsa / laptop-management

ALPHA/WIP for OSquery configuration for Mac and Linux Operating Systems

laptop-management

WIP for Mac and Linux Operating System monitoring on GSA Client Machines.

OSquery contents are only meant to provide examples of what can be monitored on clients and are NOT currently used in production. But is under consideration for piloting the ability to monitor/alert on the used of sudo or su as well as monitor packages via homebrew, .pkg, .dmg for Mac and apt, .deb, .snap for Linux:

GSA access only:

• Hardware WG - MacOS Client Machines - Action Items
• GSA IT & TTS Laptop Management Roadmap

Public domain

This project is in the worldwide public domain.

This project is in the public domain within the United States, and copyright and related rights in the work worldwide are waived through the CC0 1.0 Universal public domain dedication.

All contributions to this project will be released under the CC0 dedication. By submitting a pull request, you are agreeing to comply with this waiver of copyright interest.

laptop-management's Issues

Hardware WG - MacOS Client Machines - Action Items

https://docs.google.com/document/d/1VmTq1_F4-IBeo-fvawafqXJqxm_aG8cu2rXcrpp27iA/edit

Hardware WG - MacOS Client Machines - Action Items

After Bit9 installation, major Chrome crashing problems

Upon getting onto my computer on 12/11/17 (the Monday after Bit9 installation), Chrome completely crapped out on me. It repeatedly crashed, wouldn't open for more than half a second, wouldn't allow me to restore old windows, etc. I imported my chrome bookmarks and history into Safari so that I could work there, but it was enormously disruptive and mentally taxing to deal with this while doing project work. I received no assistance from the help desk, every link I tried to get to from Slack opened a chrome link since chrome was my default browser and this crashed chrome and made my computer freak out. None of my plug-ins in chrome exist in Safari, so for every video or tool I tried to use, I had to go through an install process. Google calendar's scheduling assistant wasn't working in Safari which meant I had to take extra steps every time I needed to schedule something.

On the first conversation I had with the help desk, I was basically told "too bad, you'll just have to wait." I got a call back over 5 hours later and spent over 10 minutes on the phone with somebody and was late to a meeting because I had to explain who I am and how TTS macs are set up and the fact that I'm remote but not regularly VPNed in. I got no positive outcomes.

When I was able to get attention to this problem in slack, Ian Bell helped me completely remove Chrome from my computer and reinstall. This took less than 20 minutes. I lost all of my bookmarks and history and thankfully was able to import my bookmarks back into chrome from safari.

Software - Integrated Authentication for JAMF Self-service Software Catalog

Sorry, I lost the U/P for the Self Service Catalog app. If it’s still a single one, can someone Fugacious it at me? Alternatively, what’s the plan for the future?

[May 30]
Will shoot you the creds shortly. The longer term plan is to have this tied to your ENT creds. They've got an issue open to troubleshoot an error they ae seeing before they turn that on for the masses.

iCloud - Notes and Calendar invites saved to iCloud lost, unrecoverable

Notes:

In the Notes app, all notes saved to an iCloud account were missing post-install without any means of recovering or a reasonable means of migrating notes to an alternate app.

In the Calendar app, any events stored in an iCloud calendars disappeared from the app post-install.

Chrome - PDF Preview default

Has anyone else had issues using the Chrome print dialog to open webpages as pdfs in Preview since installing JAMF? I do this often and have only had problems since installing JAMF.

Browsers - not being able to use* Safari or Firefox

iCloud - sync not working with 1Password

Notes:

When trying to sync 1Password with iCloud, I am receiving a message that says Authentication Error This action could not be completed.

related #5

OSx - Font rendering in Mac Native Previewers is Broken

Notes:

Observed Applications Affected: Preview.app, Safari

From Ian Bell 7:18 PM
Folks, I have been looking into this issue with PDF and fonts one issue I have found is embedded fonts being not rendered correctly. These have to do with chrome though. I have been looking at the policy(s) we have had to push out and I so far have not found any smoking guns. With preview things point to a corrupt or non standard OS font. Can anyone tell me what fonts are in the document(s) in question and lets see if there is a commonality. If you have adobe reader can you see if these render correctly in that application. Is someone willing to send me one of the documents that render poor

Accessibility Features

Following this week's reboot, the Accessibility features icon keeps enabling itself and appearing in the system tray. While I can disable this, it is eventually re-enabled.

A ticket has been submitted.

Software - Adobe Flash - MacOS Native FlashPlayer and Safari/Chrome extension not working properly

[3:05 PM]
hi! just noting I'm in the test group and now seem not to be able to use MeetingSpace because of FlashPlayer not being up to date - could that be related?

---

[12:37 PM]
My plug in settings for Safari shows Adobe Flash Player as installed but turned off.

---

[11:40 AM]
Adobe Flash Player is already off in Safari. ¯_(ツ)_/¯

After JAMF install, Bluetooth was activated

I'm 95% sure I had bluetooth off on my machine before JAMF. After the install, I saw the activated Bluetooth icon in my menu bar.

Edit: this issue has occurred and reoccurred on these dates:

1. Sept 8, 2017
2. Sept 12
3. Sept 27
4. Sept 29
5. Oct 31
6. Nov 17
7. Nov 22
8. Dec 4
9. Jan 4, 2018
10. Jan 29
11. Feb 7
12. Feb 9
13. Feb 20
14. Mar 5
15. Mar 22 (when turned on at my desk)
16. April 26 (when turned on while moving through the building)
17. July 23 (after a week away on vacation, at my desk in GSA, not at startup but upon waking from sleep)
18. July 25 (computer was shut down as normal and left in GSA)
19. August 13 (computer was shut down as normal and left in GSA over the weekend)

parentalcontrolsd consumes all CPU resources

Intermittently, parentalcontrolsd will slow my Macbook to the point it is unusable. This started after installing Jamf.

Bluetooth Externals - Bluetooth Disable

Posting for Post-Mortum:

Original roll out shut off Bluetooth completely

2 weeks - this issue was resolved after coordination with GSA SecOps of the configuration change in JAMF to allow users to control/turn on Bluetooth and pair w/ a default setting of turned off.

1 day - changes rolled out to clients

Software - Automating Updates/Upgrades to JAMF Self-Service Software

How often are the installers in the catalogue updated to the latest versions of those packages?

[May 30]
When I can get to them and or when I am aware that new versions are available. Or if you have a PKG that is ready to go for distribution I will put it through the process here at the GSA. So it can be added and available in Self Service or is pushed down.

[May 30]
OK. I ask because some of these apps (e.g. Visual Studio Code) get multiple updates a month. It sounds like a lot of work to do manually.

[May 31]
we will keep updated via everyone working with us, for Visual Code we made available the electron.io version that should allow for rolling upgrades (let us know if you are being denied the ability). I have had to wear a few other hats in the last 2 weeks but I will be proposing a push based pkg proxy directly to source releases w/ key verification so that we can avoid stall installers (but this is a roadmap item). Please work with us to iterate until then as well as propose other needed applications to perform your/our work

Google calendar/Chrome meeting reminder kicks me out of current Google Hangout

Not consistently, but frequently when I get a 10 or 5 minute reminder from Google Calendar (which I usually have open in Chrome) I get kicked out of whatever Google Hangout meeting I'm in currently. The entire video/audio will freeze and I'll have to refresh the page to rejoin the meeting. It's relatively quickly solved but considerably disruptive.

Note that I have the calendar's notifications settings set to "Browser notifications" (in Chrome) although I usually connect to a live Hangout session in Safari, since the quality of a Hangouts call in Chrome is pretty terrible.

Intermittent DNS issues

Since my latest reboot, I've been having intermittent DNS issues causing me to either re-renter/save my DNS servers or recycle my WiFi connection. While I can't yet prove that this is JAMF related, I have 27 other devices on this network with the same DNS settings and none of them have had any issues. This is the only device with JAMF.

Ticket submitted to GSA.

"Management notification" has grammar typo and can't be seen in full

I noticed this popup:

There's grammar issues with what's visible, but what's more problematic is that I can't read all of it, and clicking it doesn't do anything. So, whatever it wanted me to be aware of, I'm not aware of. :)

I also think "Management notification" could be improved as a title, since that also doesn't contain any information.

After JAMF install, Virtualbox crashes on execute

After installing JAMF, opening Virtualbox gives this:

Here's the error readout (which I did not send to Apple):

Process:               VirtualBox [1209]
Path:                  /Applications/VirtualBox.app/Contents/MacOS/VirtualBox
Identifier:            org.virtualbox.app.VirtualBox
Version:               5.1.26 (5.1.26)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           VirtualBox [1209]
User ID:               501

Date/Time:             2017-09-01 13:28:44.600 -0400
OS Version:            Mac OS X 10.12.6 (16G29)
Report Version:        12
Anonymous UUID:        716FDF52-F183-325C-FD44-4AD8FBC8EF5D


Time Awake Since Boot: 100 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Illegal instruction: 4
Termination Reason:    Namespace SIGNAL, Code 0x4
Terminating Process:   exc handler [0]

Application Specific Information:
BUG IN CLIENT OF LIBDISPATCH: Assertion failed: Block was expected to execute on queue [com.apple.main-thread]
crashed on child side of fork pre-exec

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libdispatch.dylib             	0x00007fffa42e6a3f _dispatch_assert_queue_fail + 99
1   libdispatch.dylib             	0x00007fffa42df150 dispatch_assert_queue + 155
2   com.apple.AppKit              	0x00007fff8c97dc33 -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 192
3   com.apple.AppKit              	0x00007fff8d0d1569 -[NSPersistentUIManager restoreAllPersistentStateWithCompletionHandler:] + 272
4   com.apple.AppKit              	0x00007fff8c688a92 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:completionHandler:] + 368
5   com.apple.AppKit              	0x00007fff8c68880c -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 539
6   com.apple.AppKit              	0x00007fff8c68846b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 661
7   com.apple.Foundation          	0x00007fff905ccafd -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
8   com.apple.Foundation          	0x00007fff905cc977 _NSAppleEventManagerGenericHandler + 102
9   com.apple.AE                  	0x00007fff8f9d0f26 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 544
10  com.apple.AE                  	0x00007fff8f9d0c9d dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 39
11  com.apple.AE                  	0x00007fff8f9d0ba9 aeProcessAppleEvent + 312
12  com.apple.HIToolbox           	0x00007fff8e0fbddf AEProcessAppleEvent + 55
13  com.apple.AppKit              	0x00007fff8c683d1d _DPSNextEvent + 1833
14  com.apple.AppKit              	0x00007fff8cdff7ee -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796
15  com.apple.AppKit              	0x00007fff8c6783db -[NSApplication run] + 926
16  libqcocoa.dylib               	0x0000000104c090dc QCocoaEventDispatcherPrivate::currentModalSession() + 412
17  libqcocoa.dylib               	0x0000000104c08c8d QCocoaEventDispatcher::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1933
18  org.qt-project.QtCoreVBox     	0x00000001018c7b11 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 401
19  org.qt-project.QtWidgetsVBox  	0x000000010249d9fe QDialog::exec() + 510
20  org.qt-project.QtWidgetsVBox  	0x00000001024c7c0a 0x102289000 + 2354186
21  VirtualBox.dylib              	0x0000000100dd3d24 TrustedError + 1524
22  org.virtualbox.app.VirtualBox 	0x0000000100d5f1f4 0x100d5c000 + 12788
23  org.virtualbox.app.VirtualBox 	0x0000000100d5f32d 0x100d5c000 + 13101
24  org.virtualbox.app.VirtualBox 	0x0000000100d5fdc1 0x100d5c000 + 15809
25  libdyld.dylib                 	0x00007fffa430a235 start + 1

Thread 1:
0   libsystem_kernel.dylib        	0x00007fffa443944e __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fffa4523621 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       	0x00007fffa452307d start_wqthread + 13

Thread 2:
0   libsystem_kernel.dylib        	0x00007fffa443944e __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fffa4523621 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       	0x00007fffa452307d start_wqthread + 13

Thread 3:
0   libsystem_kernel.dylib        	0x00007fffa443944e __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fffa4523621 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       	0x00007fffa452307d start_wqthread + 13

Thread 4:
0   libsystem_kernel.dylib        	0x00007fffa443944e __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fffa4523621 _pthread_wqthread + 1426
2   libsystem_pthread.dylib       	0x00007fffa452307d start_wqthread + 13

Thread 5:
0   libsystem_kernel.dylib        	0x00007fffa443944e __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fffa452348e _pthread_wqthread + 1023
2   libsystem_pthread.dylib       	0x00007fffa452307d start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000203  rbx: 0x00007ff06de661e0  rcx: 0x0000000000000000  rdx: 0x0000000100d8de08
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x00007fff5ee9c5a0  rsp: 0x00007fff5ee9c590
   r8: 0x0204042000080080   r9: 0x0000000000000101  r10: 0x00007ff06de00000  r11: 0x0000000000001400
  r12: 0x00007ff06de65450  r13: 0x00007ff06de65450  r14: 0x00007fff8d3791ba  r15: 0x00007fff5ee9ca28
  rip: 0x00007fffa42e6a3f  rfl: 0x0000000000010202  cr2: 0x0000000108267000
  
Logical CPU:     2
Error Code:      0x00000000
Trap Number:     6


Binary Images:
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       0x100dcc000 -        0x101618ff7 +VirtualBox.dylib (0) <2F0D0F2F-7175-3B6B-AF16-E1C1F35D39A8> /Applications/VirtualBox.app/Contents/MacOS/VirtualBox.dylib
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       0x1029af000 -        0x1029fafff +VBoxDDU.dylib (0) <C2D07887-9FCF-39E6-B7FA-EDD239B102AD> /Applications/VirtualBox.app/Contents/MacOS/VBoxDDU.dylib
       0x102a05000 -        0x102e1af27 +VBoxRT.dylib (0) <7B84DD23-97F6-3475-A0D5-A0BFA127FE35> /Applications/VirtualBox.app/Contents/MacOS/VBoxRT.dylib
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       0x10318d000 -        0x103233fff +VBoxXPCOM.dylib (0) <9EB93934-9CCD-3BF1-8CF8-E1379F178128> /Applications/VirtualBox.app/Contents/MacOS/VBoxXPCOM.dylib
       0x104be6000 -        0x104d24fff +libqcocoa.dylib (0) <4F78214C-F2E0-3863-9708-C1241B0F0840> /Applications/VirtualBox.app/Contents/plugins/platforms/libqcocoa.dylib
       0x10771e000 -        0x1078c4fff  GLEngine (14.0.16) <08F2E804-13D2-3E80-9322-1A23A84A55F3> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
       0x107903000 -        0x107e5eff7  com.apple.driver.AppleIntelHD5000GraphicsGLDriver (10.25.17 - 10.2.5) <37814D97-7FB0-3378-BF1E-375CE00043ED> /System/Library/Extensions/AppleIntelHD5000GraphicsGLDriver.bundle/Contents/MacOS/AppleIntelHD5000GraphicsGLDriver
       0x108071000 -        0x10809bfff  GLRendererFloat (14.0.16) <6B57F70A-EFAC-3DB2-B9BA-E55D05D44DB5> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GLRendererFloat
       0x1080a5000 -        0x10811dff7  com.apple.driver.AppleIntelHD5000GraphicsMTLDriver (10.25.17 - 10.2.5) <256C1732-C04F-3952-9630-9AE95BDCB245> /System/Library/Extensions/AppleIntelHD5000GraphicsMTLDriver.bundle/Contents/MacOS/AppleIntelHD5000GraphicsMTLDriver
       0x1088e3000 -        0x108920dc7  dyld (433.5) <322C06B7-8878-311D-888C-C8FD2CA96FF3> /usr/lib/dyld
    0x7fff8b32b000 -     0x7fff8b32fffb  com.apple.agl (3.3.1 - AGL-3.3.1) <752FDB92-EF67-3D04-BF40-A352BF1075CF> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x7fff8b65f000 -     0x7fff8b65ffff  com.apple.Accelerate (1.11 - Accelerate 1.11) <916E360F-323C-3AE1-AB3D-D1F3B284AEE9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff8b660000 -     0x7fff8b677ffb  libCGInterfaces.dylib (331.5) <17109679-A284-3C72-AA60-DBA815D3062B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib
    0x7fff8b678000 -     0x7fff8bb91feb  com.apple.vImage (8.1 - ???) <B58A7937-BEE2-38FE-87F4-5D5F40D31DC9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x7fff8bb92000 -     0x7fff8bd03ff3  libBLAS.dylib (1185.50.4) <4087FFE0-627E-3623-96B4-F0A9A1991E09> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x7fff8bd04000 -     0x7fff8bd18ffb  libBNNS.dylib (15) <254698C7-7D36-3FFF-864E-ADEEEE543076> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib
    0x7fff8bd19000 -     0x7fff8c10ffef  libLAPACK.dylib (1185.50.4) <C35FFB2F-A0E6-3903-8A3C-113A74BCBCA2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x7fff8c110000 -     0x7fff8c126fff  libLinearAlgebra.dylib (1185.50.4) <345CAACF-7263-36EF-B69B-793EA8B390AF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
    0x7fff8c127000 -     0x7fff8c12dfff  libQuadrature.dylib (3) <EF56C8E6-DE22-3C69-B543-A8648F335FDD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib
    0x7fff8c12e000 -     0x7fff8c142ff7  libSparseBLAS.dylib (1185.50.4) <67BA432E-FB59-3C78-A8BE-ED4274CBC359> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib
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    0x7fff8c2cb000 -     0x7fff8c37dfff  libvMisc.dylib (600.60.1) <E18365D7-DCC4-3304-A8D1-395E656D7B99> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
    0x7fff8c37e000 -     0x7fff8c37efff  com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <7C5733E7-0568-3E7D-AF61-160F19FED544> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff8c63d000 -     0x7fff8d416ff3  com.apple.AppKit (6.9 - 1504.83.101) <AE51ACB3-D501-3F91-B369-3D3711F24D0A> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff8d428000 -     0x7fff8d428fff  com.apple.ApplicationServices (48 - 48) <DA687F9A-7B2D-342B-8796-16E45344F853> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff8d429000 -     0x7fff8d497ff7  com.apple.ApplicationServices.ATS (377 - 422.2) <A31D17BE-F747-39FB-9A84-5F2F8891204C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
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    0x7fff8d661000 -     0x7fff8d6abfff  libFontRegistry.dylib (196.4) <EA96AE47-3369-3DEA-BB82-98348ADBD85B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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    0x7fffa4531000 -     0x7fffa4538ffb  libsystem_symptoms.dylib (532.50.47) <3390E07C-C1CE-348F-ADBD-2C5440B45EAA> /usr/lib/system/libsystem_symptoms.dylib
    0x7fffa4539000 -     0x7fffa454cff7  libsystem_trace.dylib (518.70.1) <AC63A7FE-50D9-3A30-96E6-F6B7FF16E465> /usr/lib/system/libsystem_trace.dylib
    0x7fffa454d000 -     0x7fffa4552ffb  libunwind.dylib (35.3) <3D50D8A8-C460-334D-A519-2DA841102C6B> /usr/lib/system/libunwind.dylib
    0x7fffa4553000 -     0x7fffa457cff7  libxpc.dylib (972.70.1) <BF896DF0-D8E9-31A8-A4B3-01120BFEEE52> /usr/lib/system/libxpc.dylib

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 1160
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=286.6M resident=0K(0%) swapped_out_or_unallocated=286.6M(100%)
Writable regions: Total=125.8M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=125.8M(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               256K        3 
Activity Tracing                   256K        2 
CG backing stores                 11.7M        4 
CG image                            28K        4 
CoreUI image data                  932K        6 
CoreUI image file                  176K        4 
Kernel Alloc Once                    8K        2 
MALLOC                            85.6M       37 
MALLOC guard page                   48K       10 
Memory Tag 242                      12K        2 
STACK GUARD                       56.0M        7 
Stack                             10.5M        7 
VM_ALLOCATE                         80K       12 
__DATA                            22.3M      230 
__GLSLBUILTINS                    2588K        2 
__IMAGE                            528K        2 
__LINKEDIT                       120.5M       20 
__TEXT                           166.1M      229 
__UNICODE                          556K        2 
mapped file                       46.7M       16 
shared memory                     16.4M       14 
===========                     =======  ======= 
TOTAL                            541.1M      594 

Model: MacBookPro11,1, BootROM MBP111.0138.B40, 2 processors, Intel Core i5, 2.6 GHz, 16 GB, SMC 2.16f68
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.21.171.130.1a1)
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

Location Services turned off after reboot

Location Services get turned off after each reboot. This seems bad.

Confirmed this is happening with at least two other folks.

Filed on servicedesk, issue: INC2032976

Software - Access to JAMF Software Catalog from outside VPN/GSA Network

[12:47 PM]
Related, I've been trying to install LibreOffice and GIMP off of self service and getting an error message with a failed install every time

[May 30]
I believe you need to be on VPN or in an office for the installs to work at this point in time.

[1:02 PM]
Currently, I am in process of moving files over to the outside facing transfer point. As I mentioned to your leadership folks currently files can only be delivered from self service if you are on the GSA network not while outside of the network. In the near future, this will change and I will have your leadership folks communicate that change to you all. Looking at the error email I received it looks like you are trying to pull files from the outside not inside

Night Shift not working

Since installing JAMF, Night Shift is not automatically activating, even though I have it configured to do so.

If I manually click "Turn On Until Sunrise", Night Shift does activate.

Opening issue with GSA IT.

Google Hangouts - Degraded Quality/Performance

[1:12 PM]
Hey, is anyone else in the testing group having trouble with Google Hangouts? I have been having bad sound issues (cutting out audio pretty frequently) for a couple weeks and not sure if it’s related.

[5 days ago]
My Hangouts problems are too unpredictable to confidently link to JAMF but I have had issues with bandwidth lately.

[5 days ago]
Yeah I can’t be confident it’s related either but it seems worth seeing if others in the test group are having issues. FWIW, other video calls (Slack, appear.in) are perfectly fine.

[5 days ago]
I've seen periodic problems, but to be honest, hangouts has never seemed well optimized and has always had numerous issues in chrome.

[5 days ago]
yeah, could be Chrome – unfortunatly I can’t use either Safari or Firefox right now because neither are working. :sad_trombone:

[5 days ago]
Its most likely Adobe, machines with and without the required software have shown these symptoms, The Windows folks suffer it too.

Bluetooth devices will not reconnect, cannot be added INC2032579

Since installing Jamf, paired bluetooth devices will not connect to my Mac, even after opening System Preferences and trying to manually connect them. Additionally, devices, once removed, cannot be re-paired because there is no way to add a new bluetooth device in system preferences.

12/11/17 - Chrome Bookmarks reverted

Today, I had to do an SMC reset in order to turn on my laptop. (pressing the power button repeatedly would not turn the computer on; I saw notice that a reset might be needed).

After turning on the computer, my bookmarks reset. For example, my link to Slack is now using a URL that that changed on October 3, 2016 and a old favicon for the 18F website.

I've lost a bunch of bookmarks, though not all. What's the right next step?

iCloud - Approval to Sync from Desktop

Cutting down redundant "unauthorized activity" warnings on Mac terminals

Post-Jamf, our Macs now have a prominent warning about authorized use:

I understand that they're both necessary from a compliance standpoint and, I think, actually a bit useful in readjusting staff expectations in a managed environment, at least in the near term.

But they're present both during boot/login and on every terminal open, which seems excessive and UX-obnoxious for folks who open up dozens of terminals throughout the day:

Could we cut these messages from the bash welcome message, and leave them on the boot/login process?

After JAMF and/or Bit9 installation, computer restarts itself upon closing

Every time I lock and close my computer, my computer shuts down and restarts. Until this week, this problem did not exist, which leads me to believe this is linked to the Bit9 installation.

OSx - Screen and Window Flickering/Resizing

[2:12 PM]
Has anyone else been experiencing intermittent screen flickering? (Mostly it’s been a roughly 3"x3" square in the lower right corner, but today mine started expanding to cover more of the bottom of the screen.) Could be a hardware issue but I’m trying to rule out the JAMF possibility before getting Apple involved (edited)

1 reply
[2 days ago]
I’m now getting the same thing. It’s too variable/fast to get a screenshot, but it’s pretty distracting.

AirDrop - appears to have been removed

… in trying to move some photo receipts over from my phone for a Concur voucher, I got this:

The operation can’t be completed because the item can’t be found.

Severe sleep/wake/power/reboot issues affecting many GSA Macs

Appeared to happen after I shut my computer's lid -- the next time I opened it (the next day, today) the computer was powered off. Upon booting back up, a popup said the computer had been rebooted because of an error, and showed me this message.

Date/Time:       2017-12-08 22:56:18 -0500
OS Version:      Mac OS X 10.12.6 (Build 16G1114)
Architecture:    x86_64h
Report Version:  25

Data Source:     Stackshots

Event:           Sleep Wake Failure
Duration:        0.10s
Steps:           9

Hardware model:  MacBookPro11,1
Active cpus:     4




Process:         kernel_task [0]
Architecture:    x86_64
Version:         Darwin Kernel Version 16.7.0: Mon Nov 13 21:56:25 PST 2017; root:xnu-3789.72.11~1/RELEASE_X86_64
Task size:       1140.70 MB
CPU Time:        0.005

  Thread 0x6b               9 samples (1-9)           priority 95 (base 95)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 1256237) [0xffffff8000332b2d] 1-9
     *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
       *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
         *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x6c               9 samples (1-9)           priority 95 (base 95)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 1256237) [0xffffff8000332b2d] 1-9
     *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
       *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
         *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x6e               9 samples (1-9)           priority 95 (base 95)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  mapping_replenish + 83 (kernel + 2001187) [0xffffff80003e8923] 1-9
     *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
       *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
         *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x8a               9 samples (1-9)           priority 0 (base 0)       idle time 0.102
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  idle_thread + 32 (kernel + 1076128) [0xffffff8000306ba0] 1-9
     *5  processor_idle + 237 (kernel + 1074621) [0xffffff80003065bd] 1-5
       *5  machine_idle + 727 (kernel + 2097991) [0xffffff8000400347] (runnable) 1-5
     *1  processor_idle + 263 (kernel + 1074647) [0xffffff80003065d7] (runnable) 6
     *3  processor_idle + 237 (kernel + 1074621) [0xffffff80003065bd] 7-9
       *3  machine_idle + 727 (kernel + 2097991) [0xffffff8000400347] (runnable) 7-9

  Thread 0x8d               9 samples (1-9)           priority 0 (base 0)       idle time 0.102
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  idle_thread + 32 (kernel + 1076128) [0xffffff8000306ba0] 1-9
     *9  processor_idle + 237 (kernel + 1074621) [0xffffff80003065bd] 1-9
       *9  machine_idle + 727 (kernel + 2097991) [0xffffff8000400347] (runnable) 1-9

  Thread 0x90               9 samples (1-9)           priority 0 (base 0)       idle time 0.102
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  idle_thread + 32 (kernel + 1076128) [0xffffff8000306ba0] 1-9
     *9  processor_idle + 237 (kernel + 1074621) [0xffffff80003065bd] 1-9
       *9  machine_idle + 727 (kernel + 2097991) [0xffffff8000400347] (runnable) 1-9

  Thread 0x120              9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3651423) [0xffffff800057b75f] 1-9
     *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
       *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x146              9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  _cs_thread_create_int(thread_wrapper*) + 28 (CoreStorage + 539806) [0xffffff7f8253bc9e] 1-9
     *9  txg_sync_thread(void*) + 232 (CoreStorage + 252113) [0xffffff7f824f58d1] 1-9
       *9  _cv_wait + 63 (CoreStorage + 539156) [0xffffff7f8253ba14] 1-9
         *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
           *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
             *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
               *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
                 *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                   *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x147              9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  _cs_thread_create_int(thread_wrapper*) + 28 (CoreStorage + 539806) [0xffffff7f8253bc9e] 1-9
     *9  lfs_clean_thread(void*) + 67 (CoreStorage + 201934) [0xffffff7f824e94ce] 1-9
       *9  _cv_wait + 63 (CoreStorage + 539156) [0xffffff7f8253ba14] 1-9
         *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
           *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
             *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
               *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
                 *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                   *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x14a              9 samples (1-9)           priority 46 (base 46)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  CoreStorageDaemon::cryptoDaemon() + 96 (CoreStorage + 527990) [0xffffff7f82538e76] 1-9
     *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x14b              9 samples (1-9)           priority 46 (base 46)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  CoreStorageDaemon::cryptoDaemon() + 96 (CoreStorage + 527990) [0xffffff7f82538e76] 1-9
     *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x14c              9 samples (1-9)           priority 46 (base 46)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  CoreStorageDaemon::cryptoDaemon() + 96 (CoreStorage + 527990) [0xffffff7f82538e76] 1-9
     *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x14d              9 samples (1-9)           priority 46 (base 46)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  CoreStorageDaemon::cryptoDaemon() + 96 (CoreStorage + 527990) [0xffffff7f82538e76] 1-9
     *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x16e              9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 6287930) [0xffffff80007ff23a] 1-9
     *9  mach_msg_receive + 167 (kernel + 914919) [0xffffff80002df5e7] 1-9
       *9  ipc_mqueue_receive + 119 (kernel + 850519) [0xffffff80002cfa57] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x1dd              9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 6227948) [0xffffff80007f07ec] 1-9
     *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
       *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x2c0              Thread name "dlil_input_en0"                        9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3655071) [0xffffff800057c59f] 1-9
     *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
       *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x2c1              Thread name "ifnet_start_en0"                       9 samples (1-9)           priority 82 (base 82)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3686068) [0xffffff8000583eb4] 1-9
     *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
       *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
         *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
           *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
             *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
               *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x3aa              Thread name "dlil_input_en1"                        9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3655071) [0xffffff800057c59f] 1-9
     *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
       *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x3ab              Thread name "ifnet_start_en1"                       9 samples (1-9)           priority 82 (base 82)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3686068) [0xffffff8000583eb4] 1-9
     *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
       *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
         *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
           *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
             *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
               *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x3ae              Thread name "dlil_input_en2"                        9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3655071) [0xffffff800057c59f] 1-9
     *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
       *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x3af              Thread name "ifnet_start_en2"                       9 samples (1-9)           priority 82 (base 82)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3686068) [0xffffff8000583eb4] 1-9
     *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
       *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
         *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
           *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
             *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
               *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x3bf              9 samples (1-9)           priority 97 (base 97)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  AppleOSXWatchdog::watchdogMainThread() + 120 (AppleOSXWatchdog + 5680) [0xffffff7f828e9630] 1-9
     *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
       *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
         *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x504              9 samples (1-9)           priority 95 (base 95)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 2177919) [0xffffff8000413b7f] 1-9
     *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x505              9 samples (1-9)           priority 95 (base 95)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 2179458) [0xffffff8000414182] 1-9
     *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x506              9 samples (1-9)           priority 95 (base 95)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 2179458) [0xffffff8000414182] 1-9
     *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x507              9 samples (1-9)           priority 95 (base 95)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 2179458) [0xffffff8000414182] 1-9
     *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x54c              Thread name "dlil_input_p2p0"                       9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3655071) [0xffffff800057c59f] 1-9
     *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
       *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x54d              Thread name "ifnet_start_p2p0"                      9 samples (1-9)           priority 82 (base 82)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3686068) [0xffffff8000583eb4] 1-9
     *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
       *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
         *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
           *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
             *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
               *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x591              Thread name "dlil_input_awdl0"                      9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3655071) [0xffffff800057c59f] 1-9
     *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
       *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x592              Thread name "ifnet_start_awdl0"                     9 samples (1-9)           priority 82 (base 82)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3686068) [0xffffff8000583eb4] 1-9
     *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
       *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
         *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
           *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
             *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
               *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x6fc              9 samples (1-9)           priority 97 (base 97)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  rtThreadNativeMain(void*, int) + 37 (VBoxDrv + 191669) [0xffffff7f832fccb5] 1-9
     *9  rtThreadMain + 44 (VBoxDrv + 166892) [0xffffff7f832f6bec] 1-9
       *9  rtTimerThread(RTTHREADINT*, void*) + 68 (VBoxDrv + 171092) [0xffffff7f832f7c54] 1-9
         *9  rtR0SemEventDarwinWait(RTSEMEVENTINTERNAL*, unsigned int, unsigned long long, RTLOCKVALSRCPOS const*) + 470 (VBoxDrv + 186486) [0xffffff7f832fb876] 1-9
           *9  lck_spin_sleep + 169 (kernel + 1014681) [0xffffff80002f7b99] 1-9
             *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
               *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                 *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x6fd              9 samples (1-9)           priority 95 (base 95)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  rtThreadNativeMain(void*, int) + 37 (VBoxDrv + 191669) [0xffffff7f832fccb5] 1-9
     *9  rtThreadMain + 44 (VBoxDrv + 166892) [0xffffff7f832f6bec] 1-9
       *9  supdrvTscDeltaThread(RTTHREADINT*, void*) + 177 (VBoxDrv + 45617) [0xffffff7f832d9231] 1-9
         *9  RTThreadUserWaitNoResume + 84 (VBoxDrv + 168932) [0xffffff7f832f73e4] 1-9
           *9  rtR0SemEventMultiDarwinWait(RTSEMEVENTMULTIINTERNAL*, unsigned int, unsigned long long, RTLOCKVALSRCPOS const*) + 400 (VBoxDrv + 188144) [0xffffff7f832fbef0] 1-9
             *9  lck_spin_sleep_deadline + 178 (kernel + 1014898) [0xffffff80002f7c72] 1-9
               *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
                 *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                   *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x6fe              9 samples (1-9)           priority 97 (base 97)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  rtThreadNativeMain(void*, int) + 37 (VBoxDrv + 191669) [0xffffff7f832fccb5] 1-9
     *9  rtThreadMain + 44 (VBoxDrv + 166892) [0xffffff7f832f6bec] 1-9
       *9  rtTimerThread(RTTHREADINT*, void*) + 68 (VBoxDrv + 171092) [0xffffff7f832f7c54] 1-9
         *9  rtR0SemEventDarwinWait(RTSEMEVENTINTERNAL*, unsigned int, unsigned long long, RTLOCKVALSRCPOS const*) + 470 (VBoxDrv + 186486) [0xffffff7f832fb876] 1-9
           *9  lck_spin_sleep + 169 (kernel + 1014681) [0xffffff80002f7b99] 1-9
             *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
               *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                 *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0xc1b              9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (<25D352C1-559E-320C-AA13-6FFE341C6919> + 34068) [0xffffff7f8335f514] 1-9
     *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
       *9  ??? (kernel + 5795682) [0xffffff8000786f62] 1-9
         *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
           *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
             *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0xe5a              Thread name "ifnet_start_utun0"                     9 samples (1-9)           priority 82 (base 82)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 3686068) [0xffffff8000583eb4] 1-9
     *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
       *9  ??? (kernel + 5795555) [0xffffff8000786ee3] 1-9
         *9  lck_mtx_sleep + 132 (kernel + 1015076) [0xffffff80002f7d24] 1-9
           *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
             *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
               *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x16712            9 samples (1-9)           priority 93 (base 93)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 1188298) [0xffffff80003221ca] 1-9
     *9  ??? (<F7A13F95-CF3F-363C-9A6D-A2EEF4761D23> + 5904) [0xffffff7f833ce710] 1-9
       *9  msleep + 98 (kernel + 5796770) [0xffffff80007873a2] 1-9
         *9  ??? (kernel + 5795682) [0xffffff8000786f62] 1-9
           *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
             *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
               *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x17391            9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  DirtyTrackingTimerThread(void*, int) + 200 (b9kernelsupport + 477753) [0xffffff7f83475a39] 1-9
     *9  DirtyTracking::TimerThread() + 366 (b9kernelsupport + 471990) [0xffffff7f834743b6] 1-9
       *9  AutoClearingEvent::WaitForSignal(unsigned int) + 76 (b9kernelsupport + 24684) [0xffffff7f8340706c] 1-9
         *9  IOCommandGate::runAction(int (*)(OSObject*, void*, void*, void*, void*), void*, void*, void*, void*) + 314 (kernel + 7068410) [0xffffff80008bdafa] 1-9
           *9  DoStall(OSObject*, void*, void*, void*, void*) + 103 (b9kernelsupport + 24836) [0xffffff7f83407104] 1-9
             *9  IOEventSource::sleepGate(void*, unsigned long long, unsigned int) + 83 (kernel + 7062931) [0xffffff80008bc593] 1-9
               *9  IOWorkLoop::sleepGate(void*, unsigned long long, unsigned int) + 126 (kernel + 7057822) [0xffffff80008bb19e] 1-9
                 *9  lck_mtx_sleep_deadline + 168 (kernel + 1015688) [0xffffff80002f7f88] 1-9
                   *9  lck_mtx_lock + 653 (kernel + 618173) [0xffffff8000296ebd] 1-9
                     *9  lck_mtx_lock_wait_x86 + 523 (kernel + 2062075) [0xffffff80003f76fb] 1-9
                       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
                         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x17392            9 samples (1-9)           priority 81 (base 81)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  MiniFilter::MessageQueueWorkerThread(void*, int) + 200 (b9kernelsupport + 166390) [0xffffff7f834299f6] 1-9
     *9  MiniFilter::MessageQueueWorker() + 123 (b9kernelsupport + 174857) [0xffffff7f8342bb09] 1-9
       *9  AutoClearingEvent::WaitForSignal(unsigned int) + 76 (b9kernelsupport + 24684) [0xffffff7f8340706c] 1-9
         *9  IOCommandGate::runAction(int (*)(OSObject*, void*, void*, void*, void*), void*, void*, void*, void*) + 314 (kernel + 7068410) [0xffffff80008bdafa] 1-9
           *9  DoStall(OSObject*, void*, void*, void*, void*) + 103 (b9kernelsupport + 24836) [0xffffff7f83407104] 1-9
             *9  IOEventSource::sleepGate(void*, unsigned long long, unsigned int) + 83 (kernel + 7062931) [0xffffff80008bc593] 1-9
               *9  IOWorkLoop::sleepGate(void*, unsigned long long, unsigned int) + 126 (kernel + 7057822) [0xffffff80008bb19e] 1-9
                 *9  lck_mtx_sleep_deadline + 168 (kernel + 1015688) [0xffffff80002f7f88] 1-9
                   *9  lck_mtx_lock + 653 (kernel + 618173) [0xffffff8000296ebd] 1-9
                     *9  lck_mtx_lock_wait_x86 + 523 (kernel + 2062075) [0xffffff80003f76fb] 1-9
                       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
                         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x37000            9 samples (1-9)           priority 93 (base 93)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 1188298) [0xffffff80003221ca] 1-9
     *9  IOTimerEventSource::timeoutAndRelease(void*, void*) + 192 (kernel + 7083872) [0xffffff80008c1760] 1-9
       *9  Timer::TimeoutHandler(OSObject*, IOTimerEventSource*) + 45 (b9kernelsupport + 27147) [0xffffff7f83407a0b] 1-9
         *9  ??? (kernel + 632211) [0xffffff800029a593] 1-9
           *9  kernel_trap + 755 (kernel + 2088339) [0xffffff80003fdd93] 1-9
             *9  ??? (kernel + 1474822) [0xffffff8000368106] 1-9
               *9  vm_fault_page + 2635 (kernel + 1455099) [0xffffff80003633fb] 1-9
                 *9  vm_compressor_pager_get + 222 (kernel + 1420910) [0xffffff800035ae6e] 1-9
                   *9  vm_compressor_get + 225 (kernel + 1413617) [0xffffff80003591f1] 1-9
                     *9  ??? (kernel + 1413771) [0xffffff800035928b] 1-9
                       *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
                         *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                           *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x37218            9 samples (1-9)           priority 93 (base 93)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 1188298) [0xffffff80003221ca] 1-9
     *9  IOTimerEventSource::timeoutAndRelease(void*, void*) + 103 (kernel + 7083783) [0xffffff80008c1707] 1-9
       *9  IOWorkLoop::closeGate() + 37 (kernel + 7056437) [0xffffff80008bac35] 1-9
         *9  lck_mtx_lock + 653 (kernel + 618173) [0xffffff8000296ebd] 1-9
           *9  lck_mtx_lock_wait_x86 + 523 (kernel + 2062075) [0xffffff80003f76fb] 1-9
             *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
               *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                 *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x37227            9 samples (1-9)           priority 93 (base 93)
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 1188298) [0xffffff80003221ca] 1-9
     *9  IOService::pmDriverCallout(IOService*) + 42 (kernel + 6958474) [0xffffff80008a2d8a] 1-9
       *9  IOService::driverSetPowerState() + 432 (kernel + 6959120) [0xffffff80008a3010] 1-9
         *9  AppleMEClientController::setPowerState(unsigned long, IOService*) + 85 (AppleIntelFramebufferAzul + 269683) [0xffffff7f82bcdd73] 1-9
           *9  IOCommandGate::runAction(int (*)(OSObject*, void*, void*, void*, void*), void*, void*, void*, void*) + 85 (kernel + 7068181) [0xffffff80008bda15] 1-9
             *9  IOWorkLoop::closeGate() + 37 (kernel + 7056437) [0xffffff80008bac35] 1-9
               *9  lck_mtx_lock + 653 (kernel + 618173) [0xffffff8000296ebd] 1-9
                 *9  lck_mtx_lock_wait_x86 + 523 (kernel + 2062075) [0xffffff80003f76fb] 1-9
                   *9  thread_block_reason + 222 (kernel + 1057518) [0xffffff80003022ee] 1-9
                     *9  ??? (kernel + 1062091) [0xffffff80003034cb] 1-9
                       *9  machine_switch_context + 206 (kernel + 2070990) [0xffffff80003f99ce] 1-9

  Thread 0x37236            9 samples (1-9)           priority 93 (base 93)     cpu time 0.005
  <IO tier 0>
 *9  call_continuation + 23 (kernel + 620791) [0xffffff80002978f7] 1-9
   *9  ??? (kernel + 1188298) [0xffffff80003221ca] 1-9
     *9  IOService::watchdog_timer_expired(void*, void*) + 46 (kernel + 6958126) [0xffffff80008a2c2e] 1-9
       *9  IOPMrootDomain::takeStackshot(bool, bool, bool) + 821 (kernel + 7434901) [0xffffff8000917295] 1-9
         *9  stack_snapshot_from_kernel + 364 (kernel + 766156) [0xffffff80002bb0cc] 1-9
           *9  DebuggerWithCallback + 65 (kernel + 2138689) [0xffffff800040a241] (running) 1-9

  Binary Images:
   *0xffffff7f824b8000 - 0xffffff7f8256afff  com.apple.driver.CoreStorage 540.30.1 (540.30.1)             <0E033F13-4AF3-38EB-966E-7FACAAFA222D>  /System/Library/Extensions/CoreStorage.kext/Contents/MacOS/CoreStorage
   *0xffffff7f828e8000 - 0xffffff7f828e9fff  com.apple.driver.AppleOSXWatchdog 1.0 (1)                    <9B1AC3B0-A459-3D88-B43D-428EA39DDB8A>  /System/Library/Extensions/AppleOSXWatchdog.kext/Contents/MacOS/AppleOSXWatchdog
   *0xffffff7f82b8c000 - 0xffffff7f82be3fff  com.apple.driver.AppleIntelFramebufferAzul 10.25.17 (10.2.5) <F205C264-721C-3119-AFF2-5BBEC7910BE0>  /System/Library/Extensions/AppleIntelFramebufferAzul.kext/Contents/MacOS/AppleIntelFramebufferAzul
   *0xffffff7f832ce000 - 0xffffff7f83309fff  org.virtualbox.kext.VBoxDrv 5.2.2 (5.2.2)                    <62C4748E-00E8-38C9-8820-3C8791212EA9>  /Library/Application Support/VirtualBox/VBoxDrv.kext/Contents/MacOS/VBoxDrv
   *0xffffff7f83357000 -                ???  ???                                                          <25D352C1-559E-320C-AA13-6FFE341C6919>
   *0xffffff7f833cd000 -                ???  ???                                                          <F7A13F95-CF3F-363C-9A6D-A2EEF4761D23>
   *0xffffff7f83401000 - 0xffffff7f8349cfff  com.bit9.KernelSupport 7.2.3.3471 Patch 5 (7.2.3fc5)         <9BFE7D48-94E3-37BF-85CD-A565A3CE2664>  /Library/Extensions/b9kernel.kext/Contents/PlugIns/b9kernelsupport.kext/Contents/MacOS/b9kernelsupport
   *0xffffff8000200000 - 0xffffff80009fffff  kernel (3789.72.11)                                          <B814CFE3-B6F6-304F-BFB9-C22EFC948A53>  /System/Library/Kernels/kernel

================================================================
UUID: 25A2BEE1-A02E-4996-975D-819CA1B9AF49�                         
Code: 00000000 00000014�       
Stackshot reason: Watchdog

�  ���Model: MacBookPro11,1, BootROM MBP111.0142.B00, 2 processors, Intel Core i5, 2.6 GHz, 16 GB, SMC 2.16f68
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

WiFi/connectivity issues on GSA Macs

Note from @konklone to TTS staff: Please reply to this GitHub thread with WiFI/connectivity-related issues you're experiencing on your Macs. Please also make sure you've sent that info it [email protected], but post it here so that we have it one place.

---

My wifi connection drops every few minutes throughout the day. During a recent meeting, it dropped 7 times in 61 minutes. The disconnects last for about 10-15 seconds and then it reconnects.

I have deleted the wifi profile and re-added it.
I have reset the SMC and PRAM.
Rebooting does not help.

This has started happening in the last couple of months, so while I'm not sure if JAMF is to blame, the timing is at least curious.

---

I am running MacOS Wireless Diagnostics in monitoring mode for now to see if it captures anything interesting. Will report back here.

Docker Support

Typos, capitalization, and grammar issues during installation process

I took screenshots of all the typo/grammar/capitalization issues I noticed during installation.

File Sync - ICloud & Google Drive

After JAMF install, laptop battery charge life degraded

After installing JAMP last week, my laptop battery will only hold a charge for about an hour.

This means that I'm pretty much desk-bound, as my computer can't be unplugged for a productive amount of time. This makes it hard to work remotely since I can't attend meetings or do any work away from a power outlet.

(in slack, Jessica Milcetich said she was also having this problem, but I can't find her on GitHub to tag into this issue)

OSx - Menu bar items not preserved on reboot

Notes:

Several menu bar items do not remain in the menu bar after rebooting the machine including: Clock, audio, and bluetooth. Their corresponding functions appear to be unaffected (i.e., bluetooth is still on and working) but their status icons must be re-added every time the computer restarts.

USB Externals - Keyboard Directional Cursor

Antivirus Email - “Install Anti-Virus Software on Your GSA Mac”

McAfee install only (see #TBD) to dicuss longterm Anti-Virus Roadmap

After Jamf install, system idling to sleep causes complete logout

Now that I have Jamf installed, when my system idles to sleep after the mandatory 10 minutes, I am logged out entirely. Waking up my system requires logging in (i.e., typing in my both username and password), reopening all programs, Chrome reloading all tab contents from remote servers, etc. I assumed that this was an intended behavior, but @konklone requested that I file a ticket here.

To reproduce this:

1. Install Jamf Pro
2. Leave system to go to sleep
3. Wake system from sleep

Software - Add Firefox to JAMF Self-service Software Catalog

Also: can we have Firefox added to the catalogue? It’s trying to update and getting stuck.

Retrospective - JAMF Pilot Rollout

(18F | NYC | he) [2:08 PM]
just wanted to thank you again for being so responsive in here. also, just had a thought: doing a slow rollout in terms of number of people is a good idea, but it may also be useful to roll out the rules (policies? what's the right term?) slowly as well. that way, when someone hits a problem, it might be easier to determine the cause, since things arent changing for people all at once

KeePassX blocked from opening: Unidentified developer

The password manager KeePassX cannot be launched when downloaded from its website because it is not from an identified developer or installed from the App Store. Since iCloud is locked, the app store couldn't be installed from there even if KeePassX was listed. The app is also not available in Self Service.

As far as I know the setting to allow unidentified developers is restricted by either Jamf or MaaS360 on our Macs. Since KeePass is an approved application, we should have some way to install and use it.

Fan running constantly after jamf install

Since installing JAMF, the fan on my macbook pro has been running constantly, even when the computer is in Sleep mode

?

Installer process hangs with no visible feedback for >5 minutes

After the "we need to restart in 5 minutes" message, the installer just hung with no visible feedback on anything for more than 5 minutes. (Might have been 10?)

The issue here is really about it having no visible feedback, more than the time it took. I was concerned the installation process might have frozen, and had no idea what it was doing during the process.

Login experience is not accessible

When logging into a Mac with JAMF Pro running, you must enter your credentials, accept a warning, accept another warning, and then enter your credentials again, before being able to access your device. The second warning screen can only be interacted with using a mouse/trackpad, which is a definite accessibility problem as not all users can use a pointing device (ex. someone with visual impairments or motor problems).