RingCentral Integration for HubSpot

Make/sync phone calls, send SMS and schedule meetings with RingCentral in HubSpot.

Use

The best way is watch our video, it will show every step of installation and all features: https://youtu.be/wOQ7-t4o0Qo

Visit https://ringcentral.github.io/apps/hubspot and install, then when click call button in Hubspot, you could choose call with RingCentral, check the video for detail.
After installation, user would be able to choose RingCentral as call provider.
After installation, Every user who want to use RingCentral as conference integration still need to authorize, click the Enable RingCentral as HubSpot conference/SMS integration button to get authorize url and share with your team members.
To use RingCentral as SMS integration, every single user who is contact owner(SMS will be sent by owner's RingCentral account) need to authorize, click the Enable RingCentral as HubSpot conference/SMS integration button to get authorize url and share with your team members.

Important & Trouble shooting

Not available to free HubSpot users.
Only HubSpot super admin user can install.
Team member's HubSpot id must be the same as Team member's RingCentral account email, which can be edit in service.ringcentral.com.
For Safari 13+ user, must disable Prevent cross-site tracking in Prefrence->Privacy

Features

Calls can be made using RingCentral from directly in HubSpot. After each call, the call will be automatically synced to the HubSpot call log for tracking. It also works as conference integration for HubSpot when enabled in install page.

You can follow our feature roadmap for this integration here:

https://github.com/ringcentral/ringcentral-integration-for-hubspot/blob/master/todos.md

We also have RingCentral for Browser extension which provide some additional features you can use: https://www.ringcentral.com/apps/hubspot

It is powered by Hubspot's calling-extensions-sdk.

Video Demo

Video demo will show every step of installation and all features.

https://youtu.be/Jug5NL4B_AA

How RingCentral integrates with HubSpot

Use RingCentral as your Call Provider

After you connect RingCentral with HubSpot, you can choose RingCentral as call provider to make and sync calls with RingCentral.

Listen to Voicemail from HubSpot

The integration allows you to view and listen to voicemail from your contacts from directly within HubSpot.

Send/Receive SMS from HubSpot

You can also send, receive, and view SMS messages using the RingCentral integration for HubSpot.

Access the RingCentral Company Directory

Use the integration to directly call your colleagues in your RingCentral Company Directory.

Access RingCentral Meeting

Use the integration to directly shedule RingCentral meeting.

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