I'm an IT generalist, software developer (self-taught), living aboard my sailboat in Salé, Morocco and at the age of 42.
+10y. employed in enterprise IT, prior to that self-employed (consumer IT) and part-time teaching IT.
My skills:
• WEB DEVELOPMENT • IT / APPLICATION SUPPORT • DEVOPS / CLOUD • DATABASES • TESTING • LANGUAGES (NL/FR/EN) / COMMUNICATION
Experience:
(September 2018 - Present) IT Generalist at a small software company. My current position requires:
- Application support: handling a business app (+200 user base)
- DevOps: automating the software delivery process, managing infra, ChatOps
- Databases: handling MySQL daily, building reporting queries
- Testing: test automation, manual testing
- Communication: collaboration with dev team and product owner
🔧 My current toolset
MySQL Windows Server Hyper-V Docker Bash/Powershell Linux Apache Cloud infrastructure Git/SVN Tomcat Maven Java Spring Eclipse Visual Studio Code Chrome DevTools Selenium Postman Jenkins Crystal Reports Keycloak Elasticsearch Node-RED RocketChat JIRA SwaggerSide projects::
- Software development: I'm developing a web app allowing educators to search, submit, download or share educational resources using Java, Spring, Javascript, React and I published my 20y.-old bookkeeping app (PHP).
- Infrastructure using Azure / AWS / Hyper-V / Linux / Docker / Apache / Networking
(May 2013 - August 2018) Service Desk Technical Lead and Service Desk Coordinator for a large enterprise (5 000 managed workstations). I created a self-help tool, a Skill Matrix, for Service Desk agents.
My activities
Incident handling (5y.), Single Point of Contact for Service Desk agents (4,5y.), Single Point of Contact for customer (3y.), Knowledge management (3y.), SLA reporting (2y.)(January 2002 - April 2013) IT shop owner, IT teacher (side job)