jhanley87 / plugin-raise-hand

A Twilio Flex custom plugin that adds a raise hand feature to the agent interface and supervisor view

Worker Hand Plugin

This plugin adds the ability for an agent to raise thier hand to gain the attention of the supervisors on the supervisor panel. The supervisor also has the ability to lower the agents hand.

Get up and running

Make sure you have Node.js as well as npm. Twilio CLI supports Node >= 10.12 (and recommend the even versions of Node).

1. Install the Twilio CLI following the instruction on the Twilio CLI Quickstart
2. Install the Flex Plugin CLI following the instructions on the Install Flex Plugins CLI
3. Install dependencies

npm install 

4. Select (or add) your Twilio Flex project to the Twilio CLI

$ twilio profiles:use

5. Deploy the plugin

$ twilio flex:plugins:deploy 

6. Follow the instructions provided by the deploy command to create a release