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jobisoft avatar jobisoft commented on May 13, 2024 1

probably fixed in v0.7.1

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jobisoft avatar jobisoft commented on May 13, 2024

Could you disconnect the failing account in TbSync Account Manager, enable the debug Log (@ Help) and reconnect again and send me the debug log? It does not contain any passwords but your contact and appointment data and your user name.

I need the full debug log, because your "user data" is the reason for the error, which somehow breaks the XML, so I cannot parse it correctly. You can send the log directly to my email address.

Thanks for your time
John

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jobisoft avatar jobisoft commented on May 13, 2024

Can you retry with the latest beta TbSync v0.6.8.3 (2017.12.28) ?

Can i have a debug log of when that error happens?

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jobisoft avatar jobisoft commented on May 13, 2024

Cannot fix this without proper debug log. Added better error identification, so XML parse errors now have a dedicated error message with instructions on how to help me to fix this bug.

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bumface11 avatar bumface11 commented on May 13, 2024

Fixed for me. Thanks very much!

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jobisoft avatar jobisoft commented on May 13, 2024

Please update your beta version of TbSync to 0.7.6.8 or any later version available at the release page.

This version now includes an update notification, so I no longer have to contact all beta users, to update their TbSync versions:

https://raw.githubusercontent.com/jobisoft/TbSync/master/screenshots/update_notification.png

While on the beta release channel, I strongly suggest to update, if a newer version is available. Once a new stable version gets released, you automatically switch back to the stable release channel (you no longer receive update notifications for beta versions).

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