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Micke3rd avatar Micke3rd commented on May 27, 2024 1

sorry, you are absolutely right about the versions. I only looked at the latest release here on the site.
I use TB under Windows, where the behavior you describe does not occur.

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Micke3rd avatar Micke3rd commented on May 27, 2024

Your environment

TbSync version: 4.7 EAS-4-TBSync Version: 4.7 Thunderbird version: 115.3.1 OS: Ubuntu 20.04

last tbsync version is 4.3
last supported TB version is 102

your environment is not part of this

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gerardcanal avatar gerardcanal commented on May 27, 2024

Hi @Micke3rd,
Where can I find that those are the latest supported versions?

As far as I can see on the Thunderbird addons page and in the manifest, the latest available version is 4.7, which states it supports until TB 115.*. Therefore, I understand that my environment should work. Even so, this has been happening for a while though (surely before 102 was released), but it seems to be worse lately.

I am unsure if the issue belongs here or in EAS-4-TBsync (as I don't know if the freeze comes from the UI or the sync plugin), this could be moved there if more suitable. The issue may be related to jobisoft/EAS-4-TbSync#245.

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jobisoft avatar jobisoft commented on May 27, 2024

TbSync is trying to be asynchronously, so it surprises me that it can freeze your computer. Servers may not respond directly which forces TbSync to wait for the answer, but it should not "freeze" your computer.

Could you give more details?

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gerardcanal avatar gerardcanal commented on May 27, 2024

Hi @jobisoft,
Thanks for the reply. To clarify, what freezes is Thunderbird's GUI, not the whole computer. What happens is that Thunderbird becomes unresponsive every certain time. When this happens, the UI does not update (doesn't show anything if I am writing a new email), clicks don't seem to get registered. After some seconds, it seems to refresh and register some of the keys/clicks.

For instance, the "new message" button will not do anything until some seconds later, and Ubuntu displays the "Thunderbird is not responding" popup. Every time this happens, TBSync is synchronising, though it does not happen every time TBSync syncs (I believe it's only the times when the long wait happens).

I have recorded a video, and I sent it over email.

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