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客服管理系统:主要是调用订单完成订单的售后服务,比如受理单、退换货单;调用会员接口查询会员信息,并通过工单记录客服的工作流程。

Java 90.07% JavaScript 9.93%

cl-cs's Introduction

cl-cs

客服管理系统

一、前置项目依赖

配置中心:https://github.com/pumadong/cl-privilege

订单中心:https://github.com/pumadong/cl-order

会员中心:https://github.com/pumadong/cl-member

二、项目说明

客服中心,这个系统,主要是调用订单完成订单的售后服务,比如受理单、退换货单;调用会员接口查询会员信息,并通过工单记录客服的工作流程。

客服中心一般不需要提供对外的接口服务。

客服中心,可能会有一些需要定时处理的任务,比如:订单把客户的咨询邮件导入系统中供客服处理。

三、mybatis-generator

ORM框架采用MyBatis,为了提高开发效率,先根据数据库表单结构自动生成Model和MyBatis相关类,生成命令如下:

java -jar mybatis-generator-core-1.3.1.jar -configfile config_cs.xml -overwrite

生成时需要把mybatis-generator-core-1.3.1.jar、mysql-connector-java-5.1.24-bin.jar、config_cs.xml放到一个目录下,生成的相关类和XML会放置到CreateResult文件夹下面。

jar下载地址:http://pan.baidu.com/s/1qW98L0C

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