ladybirdweb / faveo-helpdesk-ios-pro Goto Github PK

Version:1.0
First name has no validation (accepting n no of characters) and if we give smiley it is accepting but showing as no data.

Version:1.0
The passcode is not having eye icon .

Version:1.0
We should get a notification whenever a ticket has created either from web or ios.

Version:1.0
Pop up should be shown like tickets are loading and all caught up, but here nothing is showing.

Version:1.0
Change the icons of attributes in sidebar as web application so that it will look user friendly.

Version:1.0
Ticket created in ios and showed successful message but not showing in inbox in ios and also web.

Select a ticket and click on internal notes and write message and click on done.It is displaying "Faveo helpdesk kindly refresh".If we click on ok then again refresh then internal notes is displaying.But it is displaying in between, it should display on top.And no confirmation message.

Version:1.0
There is no welcome note when we open the application.

Version:1.0
We should get a notification whenever a ticket has created either from web or ios.

In server 192.168.0.192, We created ticket from IOS and Web. Agent don't have permission to assign ticket but in ios he is able to assign.

Version:1.0
If we create ticket in web and showed successful message it is showing in web but not showing in IOS.

Version:1.0
If we give invalid email and remaining all valid then it is showing "invalid email id", instead it can show please enter valid email id.

Version:1.0
Phone is accepting 'n' number of numbers.
Code should be there with mobile number and for phone it is extension, so we have to modify here phone as mobile number.

Version:1.0
In conversation if we give null value the done button is disabled and no error message.

Version:1.0
If we are giving null values in place of username and pass code, the exception is showing as "please enter username".

Version:1.0
When we click on details of a ticket, and select priority and helptopic and click on save.It is showing priority and help topic are not available.
And if they show priority and hepltopic also click on save then also no confirmation message and also it is not changing when we view the same ticket .

V.1.7.3
In web application we have ban, inactive, deactive agents those are showing in IOS , in place of assignees.

Version:1.0
We have to put forgot password.

Version:1.0
Provide valid inputs and null in message then we are getting error message as please enter ticket message ,
Because no where we are using ticket, so please enter ticket message has to be modified as please enter message.

Version:1.0
If we click on any attributes it should show no records.

Version:1.0
The tickets belongs to the agent department is not displaying in ticket inbox

IOS Version:1.0
While giving credentials to login it is asking username but accepting email also so we have to put email/username.

Version:1.0
If we click on side bar able to see the details of the user who has logged.

Version:1.0
There is no icon for password in login page.

Version:1.0
When we click on internal notes while loading it is showing as Empty but it should show loading

Give valid username and invalid pass code, the exception is showing as "please enter password".
Make sure both should be either pass code or password.

Version:1.0
In ticket creation provide all null values and click on submit , it is showing please enter email id.
As we don't provide any values it should throw error message as please fill the mandatory fields.

Version:1.0
It is taking any mail in cc and accepting and showing success message but the mail is not going to concerned mail id. To email id is also not visible.
If we put null in reply and click on send error message is not diplaying.

Version:1.0
In web we put invalid attempts and lock out period but it is not working in ios

Version:1.0
Last name has no validation (accepting n no of characters) and if we give smiley it is accepting but showing as no data.

Version:1.0
We have to provide thread count so that user easily understand about the count of their tickets.

Version:1.0
If we give username as valid and passcode invalid it throws error message as wrong credentials.
If we give username as invalid and passcode valid it throws error message as wrong credentials.
Please show the proper exception or user friendly message.

Version:1.0
Should display the tickets which is not assigned and till no one replied to that ticket but displaying assigned tickets also.

Version:1.0
Subject has no validation.It is accepting special characters and smileys also but when viewing it is displaying as no data.