faveo-helpdesk-ios-pro's People
faveo-helpdesk-ios-pro's Issues
In ticket creation first name has no validation
Version:1.0
First name has no validation (accepting n no of characters) and if we give smiley it is accepting but showing as no data.
There is no eye icon for pass code
Version:1.0
The passcode is not having eye icon .
No notification or pop up message whenever a ticket has created
Version:1.0
We should get a notification whenever a ticket has created either from web or ios.
Try to view tickets scrolling up and down but no message is coming
Version:1.0
Pop up should be shown like tickets are loading and all caught up, but here nothing is showing.
Change icons of attributes in sidebar
Version:1.0
Change the icons of attributes in sidebar as web application so that it will look user friendly.
Ticket creation
Version:1.0
Ticket created in ios and showed successful message but not showing in inbox in ios and also web.
While writing internal notes and click on done no confirmation message
Select a ticket and click on internal notes and write message and click on done.It is displaying "Faveo helpdesk kindly refresh".If we click on ok then again refresh then internal notes is displaying.But it is displaying in between, it should display on top.And no confirmation message.
No welcome note
Version:1.0
There is no welcome note when we open the application.
Whenever a ticket has raised there is no notification or pop up message
Version:1.0
We should get a notification whenever a ticket has created either from web or ios.
Permission is not working for Agent.
In server 192.168.0.192, We created ticket from IOS and Web. Agent don't have permission to assign ticket but in ios he is able to assign.
Ticket creation
Version:1.0
If we create ticket in web and showed successful message it is showing in web but not showing in IOS.
Auto-Ticket Assignment not working.
Give invalid email id and remaining valid error message is not proper
Version:1.0
If we give invalid email and remaining all valid then it is showing "invalid email id", instead it can show please enter valid email id.
In ticket creation phone has no validation and has to be modified as mobile number
Version:1.0
Phone is accepting 'n' number of numbers.
Code should be there with mobile number and for phone it is extension, so we have to modify here phone as mobile number.
In conversation put null no error message
Version:1.0
In conversation if we give null value the done button is disabled and no error message.
Improper error message
Version:1.0
If we are giving null values in place of username and pass code, the exception is showing as "please enter username".
Priority and helptopic is showing as not available.
Version:1.0
When we click on details of a ticket, and select priority and helptopic and click on save.It is showing priority and help topic are not available.
And if they show priority and hepltopic also click on save then also no confirmation message and also it is not changing when we view the same ticket .
Showing inactive,deactive,ban agents in IOS for assigning
V.1.7.3
In web application we have ban, inactive, deactive agents those are showing in IOS , in place of assignees.
Forgot password is not available
Version:1.0
We have to put forgot password.
In ticket creation if we put null in message then exception is improper
Version:1.0
Provide valid inputs and null in message then we are getting error message as please enter ticket message ,
Because no where we are using ticket, so please enter ticket message has to be modified as please enter message.
Instead of empty we can make no records
Version:1.0
If we click on any attributes it should show no records.
In agent inbox tickets are not displaying
Version:1.0
The tickets belongs to the agent department is not displaying in ticket inbox
Username/email (enhancement)
IOS Version:1.0
While giving credentials to login it is asking username but accepting email also so we have to put email/username.
Click on sidebar unable to see login user details
Version:1.0
If we click on side bar able to see the details of the user who has logged.
For password there is no eye icon
Version:1.0
There is no icon for password in login page.
In inbox select a ticket and click on internal notes
Version:1.0
When we click on internal notes while loading it is showing as Empty but it should show loading
Add, Edit, Delete & view clients
Improper error message for passcode
Give valid username and invalid pass code, the exception is showing as "please enter password".
Make sure both should be either pass code or password.
In create ticket give proper message when we give null values
Version:1.0
In ticket creation provide all null values and click on submit , it is showing please enter email id.
As we don't provide any values it should throw error message as please fill the mandatory fields.
CC is not working
Version:1.0
It is taking any mail in cc and accepting and showing success message but the mail is not going to concerned mail id. To email id is also not visible.
If we put null in reply and click on send error message is not diplaying.
Invalid attempts and lockout period is not working
Version:1.0
In web we put invalid attempts and lock out period but it is not working in ios
Last name in ticket creation has no validation
Version:1.0
Last name has no validation (accepting n no of characters) and if we give smiley it is accepting but showing as no data.
No ticket thread count
Version:1.0
We have to provide thread count so that user easily understand about the count of their tickets.
Improper error message while logging
Version:1.0
If we give username as valid and passcode invalid it throws error message as wrong credentials.
If we give username as invalid and passcode valid it throws error message as wrong credentials.
Please show the proper exception or user friendly message.
Unassigned tickets showing tickets which are assigned.
Version:1.0
Should display the tickets which is not assigned and till no one replied to that ticket but displaying assigned tickets also.
Subject has no validation in ticket creation
Version:1.0
Subject has no validation.It is accepting special characters and smileys also but when viewing it is displaying as no data.
Recommend Projects
-
React
A declarative, efficient, and flexible JavaScript library for building user interfaces.
-
Vue.js
๐ Vue.js is a progressive, incrementally-adoptable JavaScript framework for building UI on the web.
-
Typescript
TypeScript is a superset of JavaScript that compiles to clean JavaScript output.
-
TensorFlow
An Open Source Machine Learning Framework for Everyone
-
Django
The Web framework for perfectionists with deadlines.
-
Laravel
A PHP framework for web artisans
-
D3
Bring data to life with SVG, Canvas and HTML. ๐๐๐
-
Recommend Topics
-
javascript
JavaScript (JS) is a lightweight interpreted programming language with first-class functions.
-
web
Some thing interesting about web. New door for the world.
-
server
A server is a program made to process requests and deliver data to clients.
-
Machine learning
Machine learning is a way of modeling and interpreting data that allows a piece of software to respond intelligently.
-
Visualization
Some thing interesting about visualization, use data art
-
Game
Some thing interesting about game, make everyone happy.
Recommend Org
-
Facebook
We are working to build community through open source technology. NB: members must have two-factor auth.
-
Microsoft
Open source projects and samples from Microsoft.
-
Google
Google โค๏ธ Open Source for everyone.
-
Alibaba
Alibaba Open Source for everyone
-
D3
Data-Driven Documents codes.
-
Tencent
China tencent open source team.