mozilla / netops-slackbot

netops-slackbot

This code is loosely based on https://github.com/mattmakai/slack-starterbot and code the Mozilla Operations Center was already using to interact with PagerDuty.

To install:

• copy config.yml.dist to config.yml
• edit config.yml to suit. At a minimum you need:
  • your Slack API key
  • your PagerDuty API key
  • the schedule ID and escalation policy ID that you wish to grab the oncall from (you need both for it to be accurate)
• virtualenv env
• source env/bin/activate
• pip install -r requirements.txt

netops-slackbot's Issues

Dates should be localized

Right now the oncall announcements have the beginning and ending time of an oncall shift listed in UTC. Slack has a feature to allow you to encode a date such that it displays to the user in their own local timezone. It should use that instead.

Docs: https://api.slack.com/messaging/composing/formatting#date-formatting

Wiki changes

FYI: The following changes were made to this repository's wiki:

• defacing spam has been removed

• Restricting write access to contributors is strongly encouraged. Please make that change (documentation).

These were made as the result of a recent automated defacement of publically writeable wikis.

Bot needs to be able to connect using a proxy server

This was the reason for porting to SlackClient 2.x in #7 because 1.3.x didn't support it. Now that we have the support we need to use it.

Rewrite bot to use SlackClient 2.0.0

SlackClient 1.3.1 doesn't support proxy servers, need it to support that to run in the datacenter.

Alternatively: port the whole thing to Hubot. (hat tip to cshields)

Prefix character should be in the config file

I changed the bot earlier today to respond to "!oncall" instead of needing to address the bot by name when giving it a command. The ! prefix character is in a variable, but it's currently defined at the top of the file. It should get it out of the config instead. Then I can have the staging version of the bot use a different prefix and not have both copies answer when someone gives it a command.

Default channel should be in the config file

Right now, the channel to join is defined near the top of the code. This ought to be in the config file, so you don't have to worry about changing it back before you commit if you had it changed for testing.

CODE_OF_CONDUCT.md file missing

As of January 1 2019, Mozilla requires that all GitHub projects include this CODE_OF_CONDUCT.md file in the project root. The file has two parts:

1. Required Text - All text under the headings Community Participation Guidelines and How to Report, are required, and should not be altered.
2. Optional Text - The Project Specific Etiquette heading provides a space to speak more specifically about ways people can work effectively and inclusively together. Some examples of those can be found on the Firefox Debugger project, and Common Voice. (The optional part is commented out in the raw template file, and will not be visible until you modify and uncomment that part.)

If you have any questions about this file, or Code of Conduct policies and procedures, please see Mozilla-GitHub-Standards or email [email protected].

(Message COC001)

Poll PagerDuty periodically to get oncall changes

right now the bot grabs the oncall from PagerDuty when it starts (just to make sure it was working).
It needs to do it on a timer and check periodically, then announce it on #netops when it changes.

Set the topic on #netops when the oncall changes

Parse Slack and IRC nicks from Bio field in Pagerduty profile

Bio is exposed as "description" on the user object in the API