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ngolatka avatar ngolatka commented on May 28, 2024 2

That sounds like a useful feature. We'll have a look into it and talk to DHL, if necessary.

Thanks for the suggestion @in-session !

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mam08ixo avatar mam08ixo commented on May 28, 2024 2

The requested feature is available in the latest extension version, see documentation.

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ngolatka avatar ngolatka commented on May 28, 2024 1

@in-session I'm not quite sure what you are trying to accomplish. Why do you want to send the shipping labels somewhere via email? They are intended to be used by the merchant to put them onto the box during processing the customer's order.

Did you actually mean the return shipping labels? Those can be created on-demand by the customer in their account.

Nevermind, I got it now (brain too slow). You probably have some kind of print-server that accepts printing jobs from incoming emails.

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mam08ixo avatar mam08ixo commented on May 28, 2024 1

But we could as well add the email address / addressee name to the DHL config for this purpose, no big deal.

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in-session avatar in-session commented on May 28, 2024

@ngolatka
Thanks for your feedback, currently it is only possible to download the label via admin or DHL interface.
We have a print server that automatically prints the attachment for all incoming mails. Therefore, the basic idea would be to say that after creating the label, the label is automatically sent to a specific email, for example [email protected].
This gives the bearing the right label right away, without you having to trigger anything. I also think that this is practical without having a special printing service.

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ngolatka avatar ngolatka commented on May 28, 2024

internal ref: DHLGW-1240

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mam08ixo avatar mam08ixo commented on May 28, 2024

Hi @in-session,

the idea is to trigger a simple text email on the save_after event, with the shipping label attached, to one of the email identities defined in General → Store Email Addresses. In the DHL configuration, all it takes is to enable the feature and select one of these identities as email receiver. Would this work for you?

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in-session avatar in-session commented on May 28, 2024

@mam08ixo

That sounds good, but I would suggest to use a separate field for the mail address and not the defaults adresses. I think just for the sending of the labels this should go to a diffrent mail address, like warehouse or some else.
In most cases we work with bcc, which makes no sense for the labels.

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mam08ixo avatar mam08ixo commented on May 28, 2024

@in-session Sorry, I do not get your point. The store email addresses config offers five identities in standard Magento. One of them could be used for the printer service, e.g. the "Custom Email 1" identity, no?

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in-session avatar in-session commented on May 28, 2024

@mam08ixo
Yes that would also be a good idea.

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