Comments (2)
@YiffyToys Do you see the supplement-part (addressAddition) actually getting transmitted to DHL in the SOAP request?
If you see the apartment data in the request, I suspect this is (once again) the problem we already had in the past, meaning DHL decides based on the destination country if the supplement gets printed on the label or not.
A solution (or workaround, if you will) to prevent this problem altogether is explained in the above FAQ article (also available in English).
from dhl-shipping-m2.
Seems to be that known issue.
from dhl-shipping-m2.
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