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empty notification emails about activity HOT 12 CLOSED

mokkin avatar mokkin commented on June 10, 2024
empty notification emails

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Comments (12)

mstoss avatar mstoss commented on June 10, 2024

Hello, I have the same issue with Nextcloud 27.1.5, php 8.1, debian 12. Many empty notifications are sent empty.

Where did you install Nextcloud from:
Owncloud upgrade many years ago

Database: mariadb

Web server: nginx

in the log:
1","data":{"app":"activity"}} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"user_ldap","method":"","url":"--","message":"Calling LDAP function ldap_read with parameters [{},\"uid=gxxxx,ou=people,dc=inha,dc=fr\",\"objectClass=*\",[\"displayname\"],0,-1]","userAgent":"--","version":"27.1.5.1","data":{"app":"user_ldap"}} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"user_ldap","method":"","url":"--","message":"Calling LDAP function ldap_first_entry with parameters [{},{}]","userAgent":"--","version":"27.1.5.1","data":{"app":"user_ldap"}} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"user_ldap","method":"","url":"--","message":"Calling LDAP function ldap_get_attributes with parameters [{},{}]","userAgent":"--","version":"27.1.5.1","data":{"app":"user_ldap"}} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Email transport \"Symfony\\Component\\Mailer\\Transport\\Smtp\\SmtpTransport\" starting","userAgent":"--","version":"27.1.5.1","data":[]} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Email transport \"Symfony\\Component\\Mailer\\Transport\\Smtp\\SmtpTransport\" started","userAgent":"--","version":"27.1.5.1","data":[]} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Sent mail to \"Array\n(\n [[email protected]] => GXXXX PXXXXX\n)\n\" with subject \"Activit\u00e9 sur INHA Cloud\"","userAgent":"--","version":"27.1.5.1","data":{"app":"core"}} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Email transport \"Symfony\\Component\\Mailer\\Transport\\Smtp\\SmtpTransport\" stopping","userAgent":"--","version":"27.1.5.1","data":[]} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Email transport \"Symfony\\Component\\Mailer\\Transport\\Smtp\\SmtpTransport\" stopped","userAgent":"--","version":"27.1.5.1","data":[]} {"reqId":"JuwODwZVLa7DXTOpnlfh","level":0,"time":"2024-01-20T21:00:06+00:00","remoteAddr":"","user":"--","app":"activity","method":"","url":"--","message":"Activity \"\" was not parsed by any provider","userAgent":"--","version":"27.1.5.1","data":{"app":"activity"}}

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mstoss avatar mstoss commented on June 10, 2024

I wonder if there is not a relation with the last upgrade of deck ...

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kunago avatar kunago commented on June 10, 2024

I recently upgraded to NC28 and having the same issue. Hard to tell whether it's an app issue. I looked at the database, the table "oc_activity_mq" and it is properly populated with changes that should be sent later on. But instead of being sent, an empty template is sent. So is it likely to be a template issue?

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mokkin avatar mokkin commented on June 10, 2024

But it happens only with some message. Some other ones are filled with content as always.

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kunago avatar kunago commented on June 10, 2024

It might be linked with deck but I am unable to verify as I upgraded a few versions at once. I am on deck 1.12.1. What versions are you running? And can you think of a version which worked, unless you upgraded NC as well?

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mstoss avatar mstoss commented on June 10, 2024

I'm using 1.11.3 with nextcloud 27.1.5. I think 1.11.3 is the last compatible version with NC 27. But both versions were released last week.

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mstoss avatar mstoss commented on June 10, 2024

Still the problem in 27.1.6

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susnux avatar susnux commented on June 10, 2024

yes this happens due to invalid rich objects set by deck app

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bentuna avatar bentuna commented on June 10, 2024

We can confirm that the issue persists in 28.0.2.

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kunago avatar kunago commented on June 10, 2024

I can on the other hand confirm the Deck notifications are passing fine. The issue has been fixed on my installation, running NC 28.0.2 and Deck 1.12.2.

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susnux avatar susnux commented on June 10, 2024

This is fixed in Deck 1.12.2

Please update the deck app on your instance, if it still happens after the update, please reopen.

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