cet-dashboard's People
cet-dashboard's Issues
Managed Migration AS - Customer Page - Overview
Show
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Amount exported in the last 24 hours (size)
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Whether it is above or below the average which was specified / defined on the customer page
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Amount imported in the last 24 hours (size)
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Whether it is above or below the average which was specified / defined on the customer page
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Amount exported in the last 7 days (size)
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Whether it is above or below the average which was specified / defined on the customer page
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Amount imported in the last 7 days (size)
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Whether it is above or below the average which was specified / defined on the customer page
If it's BELOW average, use a red-type colour for the background. Use green is ABOVE average. If it's below average have a down facing arrow, if it's above average have an up facing arrow.
Total number of users completed.
- Show the number completed out of the total number discovered as a horizontal bar chart with the percentage show on the bar
Stage 1 completed.
- Show the number completed out of the total number mapped as a horizontal bar chart with the percentage show on the bar
Sage 2 completed.
- Show the number completed out of the total number enabled as a horizontal bar chart with the percentage show on the bar
Show same/similar pie charts to on AS performance page:
Exported Size
Imported Size
Exported Count
Imported Count
Improve individual charts
QFE Closed TIckets
The columns should be updated as follows:
- Opened (date / time)
The format of this should be just date. Eg 11th November 2016
Show Ops in 'Tickets logged in last years'
We should add Ops into the dropdown list of departments.
Managed Migration AS - Customer Page - Count and Size for period
Show a line graph going back say 24-48 hours.
The graph should show:
- Item Count
- Item Size
... exported in the last 24 hours
We need to think about how to show imported figures, but, that link won't have exported figures.
Man Ops -> Overview -> Daily time spent for.. graph
When I choose THIS MONTH.. the date pickers change to the right dates, but even when I click on APPLY, the chart still shows back to October last year.
Managed Migration AS - Customer Page - Error counts
Show:
- Count of items permanently failed export
- Count of items permanently failed import
- Total count of failures
Add a small pie chart of the failed exports, versus imports
Management Overview -> Urgent cases
Currently this gets the case list as tickets where 'flag' is set. These are escalated tickets in the new escalation process.
Should we:
a/ Change the query to get those, like now, and also tickets where the priority field is Urgent?
b/ Change the query to just get the ones where the priority field is urgent?
Managed Migration AS - Customer Page - Export/Import Stats
Show:
-
Amount exported in the last 24 hours (size)
-
Whether it is above or below the average which was specified / defined on the customer page
-
Amount imported in the last 24 hours (size)
-
Whether it is above or below the average which was specified / defined on the customer page
-
Amount exported in the last 7 days (size)
-
Whether it is above or below the average which was specified / defined on the customer page
-
Amount imported in the last 7 days (size)
-
Whether it is above or below the average which was specified / defined on the customer page
If it's BELOW average, use a red-type colour for the background. Use green is ABOVE average. If it's below average have a down facing arrow, if it's above average have an up facing arrow.
List item counts for export (24 hours, and 7 days) and import (24 hours and 7 days) as a table below the 'graphic'.
Managed Migration AS - Customer Page - Time spent
Show
- Total time spent for this customer on all tickets with this customer in it.
- Total time spent this week for this customer on all tickets
- Total time spent this week on the Daily Checks ticket for this customer
Below the table, show a graph which shows the minutes spent in the above three categories as a line item one entry per week
Managed Migration - Overview Page
On the Managed Ops Overview page add a new table which shows:
- Ninja Name down the left
Then as columns
- Number of owned Managed Ops (Daily Checks) tickets which are open
- Total number of minutes logged this week on all Daily Checks tickets
Charts at bottom of top 10 time takes is 'bad'
It has all customers in the drop down list - not just the ones that have Daily Check ticket (Ticket Type)....
It has them listed in some sort of strange random order -- not alphabetical
Managed Migration AS - Customer Page - Estimate completion
Show how long, at the current speed, it will take to complete the:
- Export
- Import
... record it in minutes, or hours, or days (whichever is appropriate ... changing the units as we get closer to a small value)
get CET dashboard to use bambooHR
Please see this:
https://www.bamboohr.com/api/documentation/time_off.php we need to use the API as an option in the settings and update cet/index and big_screen with it.
TASK: Collect and store some data from all cloud tenants daily
In order to further enhance the dashboard reporting capability we need to collect 'some' metadata, daily, from all cloud tenants.
Let's define that, and implement that.
Top 10 Time Takers needs adding to Weekly Report
Currently it is missing.
Closed Cases
I think we should update the columns as follows:
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Status = Not needed
It's closed cases so the status is closed on them all -
Opened (date / time)
The formating of this column is wrong. It should be: date. eg 21st November 2016 -
Add Customer
The customer field should be visible, after the case title, before the 'first response'
TASK: Cases which have breached SLA on Mgmt Page
Currently it never shows any cases which have breached SLA. I suspect the query is wrong.
Managed Migration Customer Menu list
Following from:
Managed Migration Customer Selection Page
We need to show a menu drop down under 'Ops' which shows the customers that I have currently 'enabled' in my profile.
Sort order of drop down on graph
On the OPS Overview page, the graph at the lower right hand side allows you to select a customer from a list of customers.
Change the drop down list to order the customers alphabetically
Managed Migration AS - Customer Page - Staging Area Info
Show:
- Low watermark
- High Watermark
- How much free space there is
Show the above is a table/widget
- Pie chart showing used/free space
Is the time cut off?
Managed Migration Customer Selection Page
For an individual logged in user, I want to be able to customize what is shown on the 'Ops' menu.
In other words, for FD people they won't need to see all the 'rubbish' relating to AS customers. Likewise each Ops person has specific customers that they are monitoring. They don't (usually) want to see other customers.
I suggest an ALPHABETICAL list based on the Ticket Type 'Daily Checks'. For each row we should indicate the ticket title (which is usually the customer), date ticket was created, date ticket was last updated (if possible) and the product. Those products that contain .Cloud should have a nicely coloured background.
Below the main list we should have 'closed' tickets shown (of type Daily Checks) so that we can pick recently closed Managed Operations.
On this screen we should be able to select (check boxes?) zero or more customers.
These selected ones are different per logged in user. These selected ones will then be available on the drop down list of customers under Ops.
Also on this screen I want to be able to set the expected export / import GiB per day per row in the table.
Sort order on 'Tickets Assigned Last Years'
The drop down list of staff names should be sorted alphabetically.. currently I don't think it's sorted at all.
Aged Cases
The columns should be updated as follows:
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Opened (date / time)
The format of this should be just date. Eg 11th November 2016 -
Customer
We should add customer name after case title, before 'First Response'
Support Page
On the support page (at the bottom?) we should a list of expired KB's:
Managed Migration AS - Customer Page - Link Info
Show:
- Basic information about the source link, eg:
- When was data updated
- Link GUID
- Link Name
Show these a widget/table.
Managed Migration AS - Customer Page
Implement a customer specific page for each Cloud based managed migration that we have got data collection for.
The page should show the following pieces of information:
Overview
#24
Time Spent
#25
And add the chart which is on the Ops overview page showing the time spent for this specific customer.
Link Information
#18
Staging Area information
#19
Import / Export Stats
#20
- We might need to think about the stats relating to IMPORT, because the link will be for the SOURCE.
Error counts for the link
#21
Wide graph
#22
Completion Time Estimate
#27
Date controls in bad place
On the OPS Overview page, the date range controls are at the top of the page, but they refer to the chart at the bottom right of the page.
We should move them to the bottom right.. that way it will be clear to people that they need to click on APPLY.
Is there anyway to make it so that when you change the customer in the drop down list, it applies that change (rather than having to click on Apply) ?
Sort order of tickets
On the OPS-Overview page, change the sort order of the Daily Checks tickets to be alphabetical based on customer name.
Big Screen
We should add a list of expired KB's to the big screen page
Top ten time takers is wrong data
Not sure of the query that is being used, but the results are wrong. We see people like Airbus, Denmark Radio and so on, in the report, which shouldn't be there.
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