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cet-dashboard's Issues

Managed Migration AS - Customer Page - Overview

Show

  • Amount exported in the last 24 hours (size)

  • Whether it is above or below the average which was specified / defined on the customer page

  • Amount imported in the last 24 hours (size)

  • Whether it is above or below the average which was specified / defined on the customer page

  • Amount exported in the last 7 days (size)

  • Whether it is above or below the average which was specified / defined on the customer page

  • Amount imported in the last 7 days (size)

  • Whether it is above or below the average which was specified / defined on the customer page

If it's BELOW average, use a red-type colour for the background. Use green is ABOVE average. If it's below average have a down facing arrow, if it's above average have an up facing arrow.

Total number of users completed.

  • Show the number completed out of the total number discovered as a horizontal bar chart with the percentage show on the bar

Stage 1 completed.

  • Show the number completed out of the total number mapped as a horizontal bar chart with the percentage show on the bar

Sage 2 completed.

  • Show the number completed out of the total number enabled as a horizontal bar chart with the percentage show on the bar

Show same/similar pie charts to on AS performance page:

Exported Size
Imported Size
Exported Count
Imported Count

QFE Closed TIckets

The columns should be updated as follows:

  • Opened (date / time)
    The format of this should be just date. Eg 11th November 2016

Management Overview -> Urgent cases

Currently this gets the case list as tickets where 'flag' is set. These are escalated tickets in the new escalation process.

Should we:

a/ Change the query to get those, like now, and also tickets where the priority field is Urgent?

b/ Change the query to just get the ones where the priority field is urgent?

Managed Migration AS - Customer Page - Export/Import Stats

Show:

  • Amount exported in the last 24 hours (size)

  • Whether it is above or below the average which was specified / defined on the customer page

  • Amount imported in the last 24 hours (size)

  • Whether it is above or below the average which was specified / defined on the customer page

  • Amount exported in the last 7 days (size)

  • Whether it is above or below the average which was specified / defined on the customer page

  • Amount imported in the last 7 days (size)

  • Whether it is above or below the average which was specified / defined on the customer page

If it's BELOW average, use a red-type colour for the background. Use green is ABOVE average. If it's below average have a down facing arrow, if it's above average have an up facing arrow.

List item counts for export (24 hours, and 7 days) and import (24 hours and 7 days) as a table below the 'graphic'.

Managed Migration AS - Customer Page - Time spent

Show

  • Total time spent for this customer on all tickets with this customer in it.
  • Total time spent this week for this customer on all tickets
  • Total time spent this week on the Daily Checks ticket for this customer

Below the table, show a graph which shows the minutes spent in the above three categories as a line item one entry per week

Managed Migration - Overview Page

On the Managed Ops Overview page add a new table which shows:

  • Ninja Name down the left

Then as columns

  • Number of owned Managed Ops (Daily Checks) tickets which are open
  • Total number of minutes logged this week on all Daily Checks tickets

Charts at bottom of top 10 time takes is 'bad'

It has all customers in the drop down list - not just the ones that have Daily Check ticket (Ticket Type)....

It has them listed in some sort of strange random order -- not alphabetical

Closed Cases

I think we should update the columns as follows:

  • Status = Not needed
    It's closed cases so the status is closed on them all

  • Opened (date / time)
    The formating of this column is wrong. It should be: date. eg 21st November 2016

  • Add Customer
    The customer field should be visible, after the case title, before the 'first response'

Managed Migration Customer Menu list

Following from:

Managed Migration Customer Selection Page

We need to show a menu drop down under 'Ops' which shows the customers that I have currently 'enabled' in my profile.

Sort order of drop down on graph

On the OPS Overview page, the graph at the lower right hand side allows you to select a customer from a list of customers.

Change the drop down list to order the customers alphabetically

Managed Migration Customer Selection Page

For an individual logged in user, I want to be able to customize what is shown on the 'Ops' menu.

In other words, for FD people they won't need to see all the 'rubbish' relating to AS customers. Likewise each Ops person has specific customers that they are monitoring. They don't (usually) want to see other customers.

I suggest an ALPHABETICAL list based on the Ticket Type 'Daily Checks'. For each row we should indicate the ticket title (which is usually the customer), date ticket was created, date ticket was last updated (if possible) and the product. Those products that contain .Cloud should have a nicely coloured background.

Below the main list we should have 'closed' tickets shown (of type Daily Checks) so that we can pick recently closed Managed Operations.

On this screen we should be able to select (check boxes?) zero or more customers.

These selected ones are different per logged in user. These selected ones will then be available on the drop down list of customers under Ops.

Also on this screen I want to be able to set the expected export / import GiB per day per row in the table.

Aged Cases

The columns should be updated as follows:

  • Opened (date / time)
    The format of this should be just date. Eg 11th November 2016

  • Customer
    We should add customer name after case title, before 'First Response'

Managed Migration AS - Customer Page

Implement a customer specific page for each Cloud based managed migration that we have got data collection for.

The page should show the following pieces of information:

Overview
#24

Time Spent
#25
And add the chart which is on the Ops overview page showing the time spent for this specific customer.

Link Information
#18

Staging Area information
#19

Import / Export Stats
#20

  • We might need to think about the stats relating to IMPORT, because the link will be for the SOURCE.

Error counts for the link
#21

Wide graph
#22

Completion Time Estimate
#27

Date controls in bad place

On the OPS Overview page, the date range controls are at the top of the page, but they refer to the chart at the bottom right of the page.

We should move them to the bottom right.. that way it will be clear to people that they need to click on APPLY.

Is there anyway to make it so that when you change the customer in the drop down list, it applies that change (rather than having to click on Apply) ?

Sort order of tickets

On the OPS-Overview page, change the sort order of the Daily Checks tickets to be alphabetical based on customer name.

Top ten time takers is wrong data

Not sure of the query that is being used, but the results are wrong. We see people like Airbus, Denmark Radio and so on, in the report, which shouldn't be there.

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