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addons-seller-api's Issues

Regarding 500 error while uploading the Attachment

Hi,

In the send message API, We are getting 500 error while uploading the file (Sending the attachment as well).

We are using these API from around 2 years & it was working fine till 8-10 days back but now API is throwing 500 error. Kindly note that "Send message" API without attachment is working fine.

CURL Info response is below.

  | HTTP/1.1 500 Internal Server Error
  | Server: nginx
  | Date: Wed, 17 Oct 2018 09:39:06 GMT
  | Content-Type: text/html; charset=utf-8
  | Transfer-Encoding: chunked
  | X-XSS-Protection: 1; mode=block
  | X-Content-Type-Options: nosniff
  | Cache-Control: no-cache
  | Access-Control-Allow-Origin: *
  | X-UA-Compatible: IE=Edge,chrome=1

sending attachment to the message send post api not working

Array
(
    [api_key] => my_key
    [message] => 'data with attachment'
    [attachment] => CURLFile Object
        (
            [name] => /tmp/phpudvSqe
            [mime] => 
            [postname] => 
        )
)

we got this error in response:
"{"errors":{"code":"0000","label":"Wrong Parameters - Wrong file extension"}}"
{"errors":{"code":"0000","label":"Wrong Parameters - Wrong file extension"}}

I have provided mime and postman also but still this error.

Other, if I send directly array not CURLFile like this

Array
(
    [api_key] => my_key
    [message] => 'data with attachment'
    [attachment] => Array
        (
            [name] => demo.png
            [type] => image/png
            [tmp_name] => /tmp/phpHXsq7p
            [error] => 0
            [size] => 1009
        )
)

I got the success message, and message is sent also. But I can not see the attachment on the seller addon support ticket page , see this screenshot for this case,
download (12)

Please check this issue.

Thanks,

Addons Sellers API stopped response to the request

The issue start 5 days ago. Addons Seller API, not response content.

I am trying to send POST and GET requests to the endpoint https://api.addons.prestashop.com/request/seller/threads?api_key=******* with API key from my contributor dashboard. But the result is always "Whoops, looks like something went wrong."

I wrote to support PrestaShop Addons and to our Partner manager but the result is the same. :(

Help me please, because we can't track very well our support tickets
Screen Shot 2021-10-15 at 11 30 49 AM
.

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