Revision 23A-INIT1, Initial Enforcement, May 2023
This handbook will contain all of Pointcove's operations guidelines. There may be some other guidelines where for the respective section, will be referred to another set of guidelines. However, this handbook contains all of the general expectations for all of Pointcove's operations.
The following sections are under review and will be published as soon as review is approved:
- Section A - Staff Guidelines (select sections)
- Section B - Facilities (select sections)
- Section C - Social Media (select sections)
- Section E - Group Structure (role hierarchy as of early-2023 applies)
Pointcove has the right to update these guidelines at any given time.
Pointcove is recognized for its exceptional products and services, which are made possible by its exceptional staff. Others expect group staff to show good conduct, be respectful towards others, and demonstrate Pointcove's values.
Being a Pointcove UM member is a serious responsibility. Keep in mind you are part of the management group responsible for every single operation in Pointcove. With this said, some of your responsibilities include utilizing common sense for everything and following all of the Pointcove ECH guidelines. YOU MUST ALSO FOLLOW ALL RULES that will be referenced below:
- UM members are to not evade their position of power for any given reason.
- UM members are to respond to a mandatory bi-weekly activity check. [IN]
- UM members are not allowed to leak any unreleased Pointcove product or project to the public. [LK]
- UM members are not allowed to give moderation powers to unauthorized users in any platform without consent of any founder.
Rarely anyone is able to become a UM member of Pointcove. Developers are also considered UM staff as they share the same Team Create permissions with all other UM roles. The only possibilities for one to become a UM member is if:
- the member was a high rank at an acquired group showing good conduct
- a founder had appointed someone to UM
- majority of UM considered someone for a UM position
| Code | Consequence |
|---|---|
| IN | UM ONLY - Failiure to reply to the bi-weekly activity check five times will result in complete removal from their role. |
| LK | Leaking will result in immediate removal from current role, a ban/block from all social platforms, and a ban from all Pointcove experiences. |
Pointcove welcomes everyone to access our facilities. However, we have strict rules for guests who come in to Pointcove establishments of any sort. Below are some guidelines for all members who enter any Pointcove establishment.
- Guests must not attempt to evade any security measures put in place in Pointcove buildings, including locked doors.
- You are not to activate any false emergency alarms.
- ANY sexual acts are forbidden. You are not to engage in any sexual act, or promote any sexual act/content in any Pointcove facility.
- Please utilize the restrooms with good conduct.
- Inciting violence or RP terrorism in a Pointcove facility is strictly prohibited. This includes but is not limited to:
- Shooting
- Bombing
- Suicide (will result in refferal to appropriate agencies)
- Visitors should comply with any instructions provided by Pointcove SecureTeam or other Pointcove staff in the event of an emergency or other situation.
- The use of exploit software (Synapse X, etc.) is not allowed.
Once in a while, Pointcove will host events outside of their facilities for any reason. We have regulations for these circumstances too.
NOTICE: Guidelines from the venue the event is hosted at will apply on top of these additional guidelines. Please consult the moderation department for the venue of the event for more information.
- Attendees are not to enter any restricted areas of both Pointcove and the venue.
- Attendees must follow all orders given by Pointcove SecureTeam, higher ranked staff, and venue staff.
- At least 2 Pointcove UM or SecureTeam members should be on-site monitoring the event.
| Code | Consequence |
|---|---|
| W1/3 | First warning |
| W2/3 | Second warning |
| W3/3 | Third warning, next consequence in O (Above Warning) stage. |
| O1/5 | Above Warning Level 1, 48 hour ban, report to Roblox |
| O2/5 | Above Warning Level 2, 168 hour ban, report to Roblox |
| O3/5 | Above Warning Level 3, 730 hour ban, report to Roblox |
| O4/5 | Above Warning Level 4, 8760 hour ban, report to Roblox |
| O5/5 | Above Warning Level 5, Permanent ban, report to Roblox |
| W1/1 | First and only warning. The next infraction will be a more severe punishment. |
| SOV-#### | Strike Override, a permban, tempban, permaban, or kick will be carried out instantly. Administrators have the right to override the standard consequences if a situation gets out of hand. May be reported to Roblox. |
| MQT | Ongoing investigation, for community safety, the user will be banned for 730 hours. |
Users will keep their warning streak for two weeks from the first warning. If a user recieves another warning in the second week of the warning streak period, the period will reset and expire two weeks after.
Pointcove has various social media channels for others to increase interaction within the Pointcove community. However, we do have several ground rules for others interacting with these social platforms. By joining, commenting, chatting, or interacting in any other form in any Pointcove Social Media space, you automatically agree to comply with the following rules whilst present on accounts ran by Pointcove on these platforms.
Our Discord Server, or our Communications Server, is a place where others can chat, recieve support on services and products, keep up to date with the group, and conduct many other activities while on the server. Upon joining, users will be screened to agree to the rules of the server. If users fail to comply, they will recieve moderation actions defined in C1B. We expect for all users to show good conduct to others in the server, and utilize common sense.
- You must not harrass, bully, or be borderline rude. Be respectful.
- The use of any sexual content, predatory behavior, and NSFW material is not allowed on any platform managed by Pointcove. Users must refrain from posting or sharing any sexual content, including pornographic material, CSAM material, and suggestive phrases that could be interpreted as sexual. These guidelines are further outlined in Section Z1 of the Pointcove ECH document.
- Racism against a minority, a specific group, or a specific person is prohibited.
- Do not spam messages, mass-ping, or excessively flood text channels
- You are not to conduct a scam operation. It is prohibited in any Pointcove-ran platform, including in this Discord server.
- Advertising or self-promotion outside of #promo is not allowed. This includes DM Advertising.
- You are not to start or organize a raid against the server.
- Impersonation or personal info leaking of any person in the server is not permitted.
- Do not encourage activities that are immoral and obscene
- You are not to intentionally start or extend drama in/to Pointcove grounds.
- Toxicity is strictly prohibited
- You are not to distribute malware by the means of DMs or on server grounds. This includes but is not limited to any website that is able to log IPs, cookies, or tokens.
- Do not distrubute assets that you do not have permission to distribute on Pointcove grounds.
- Hate speech against a minority, a specific group, a specific religion, or a specific person is strictly prohibited
Note: All incidents shall be properly reviewed by UM and cascada.rblx. Messages are not to be deleted until the situation is assessed by the parties mentioned prior.
On top of all rules stated, users are to abide by all regulatory documents of Discord, including the community guidelines.
On top of all rules stated, users are to abide by the latest version of the Pointcove ECH Handbook.
Users are encouraged to report anything to moderation by using the /moderation report [message] and !report [message] commands.
When a moderator hands out an infraction to a user, they must give a valid reason for giving an infraction, and state the reason with a code first, followed by the reason. For instance:
[W1/3] - Please be respectful in the server! You have demonstrated behavior that did not comply with rule C1A-G1.
| Code | Consequence |
|---|---|
| W1/3 | First warning |
| W2/3 | Second warning |
| W3/3 | Third warning, hardmuted, next consequence in O (Above Warning) stage. |
| O1/3 | Above Warning Level 1, 48 hour ban |
| O2/3 | Above Warning Level 2, 168 hour ban |
| O3/3 | Above Warning Level 3, Permanent ban |
| W1/1 | First and only warning. The next infraction will be a more severe punishment. |
| SOV-#### | Strike Override, a permban, tempban, permaban, kick, or hardmute will be carried out instantly. Administrators have the right to override the standard consequences if a situation gets out of hand. |
| MQT | Ongoing investigation, for community safety, the user will be placed in hardmute status for 730 hours. |
Users will keep their warning streak for two weeks from the first warning. If a user recieves another warning in the second week of the warning streak period, the period will reset and expire two weeks after.
PLEASE NOTE: Pointcove does not give infractions to others currently in the server to those who broke a rule in another server, unless if the consequence is very severe.
Kumo Airlines is a subgroup of Pointcove with partial ownership. It is managed by comis and Pointcove UM.s all This subgroup is creating.
Pointcove SecureTeam is a suboperation of Pointcove with complete management by Pointcove UM. Pointcove is creating its own guidelines that will be placed here on top of the Pointcove guidelines.
Freshwater Schools is a subgroup of Pointcove for ro-education managed primarily by JoshElevator and cascada.rblx. This subgroup is creating its own guidelines that will be placed here on top of the Pointcove guidelines.
Pointcove Mobility is a suboperation of Pointcove with complete management by Pointcove UM. It is responsible for maintaining and operating all vehicle equipment Pointcove currently has in storage or is operating in service.
The Stockroom Shops Team is a suboperation of Pointcove with complete management by Pointcove UM. This suboperation is the department responsible for all operations at Stockroom Shops Mall, a Pointcove flagship project. All guidelines for Stockroom Shops can be referred to in Sections A, B1, B3, and B4.
Blissful Cafe is a subgroup of Pointcove with complete management by Pointcove UM. As of the publication of this document, it is currently pending conversion to suboperation status. This suboperation is the department responsible for all operations at all Blissful Cafe locations.
Julian Venues is a subgroup of Pointcove with complete management by Pointcove UM. As of the publication of this document, it is currently pending conversion to suboperation status. This suboperation is the department responsible for all operations concerning Julian Theatre, and future Julian Venues operations.
Pointcove allows other groups to partner with the group by filling out a form.
There are certain prerequisites when applying for partnership:
- Must have at least 20 members in Roblox group
- Must have at least 20 members in the group Discord Server (excluding bots)
Partners must have the ability to comply with the following:
- Maintain good relations with Pointcove
- Must not abuse partnership in any way
Pointcove classifies as an independent, "decentralized" and neutral safe space, part of a greater collection of other companies called the Roblox Tech Community. In this case:
- Pointcove disregards all other RTECH-related drama.
- Pointcove does not punish visitors or members for matters that are not strictly or directly related to Pointcove.
- You will not be punished for what you haven't done in Pointcove.
Sexual Material
- Intentially suggestive content showing or directing attention to human genitalia or any other private parts
- Content that encourages any sexual act of any form
- Phrases that are meant to be taxen in a sexual context
- ANY content containing minors participating in any sexual act, or CSAM material
Notice: Not all definitions of sexual material are defined in this list. In which case, any Pointcove staff member with permission to moderate can determine if such content additionally fits the definition of sexual content or sexually immoral content.
Guidelines shall be identified by following the example provided below:
C1A-G1
React
Typescript
Django
Laravel
Facebook
Microsoft
Google
Alibaba
D3
Tencent