samtregar / scoutbot Goto Github PK

In PR #7 I sent the wrong file. (I think it was a early version from when I was futzing on laptop before uploading it to test.) Messing around now, new PR coming shortly.

Possible solution: notify channel without @channel first. Then escalate to @channel later as needed.

AK customers and all their problems. Sheesh.

Cal spammed the hell out of Slack this morning, not knowing support was closed.

We need a way to tell cal to ignore everything for a fixed length of time, like 'holiday 2015-12-25'

I'd love something between 'ignore' and 'unignore' so I can get cal to shut-up while I'm actively working (or have asked someone else to work on) a ticket. i.e. 'wait XXX YYY' will not alert me on ticket XXX for the next YYY minutes.

cal is smart enough to stop tracking a thread when it gets to 'thanks for the help!' -- but thinks email signatures are meaningful content.

It'd be great if cal ignored everything past "--\n" when doing word counts.

Feature suggestion from October:

Any time someone mentions /(hs|helpscout||bug|bugzilla) [#]?(\d+)/i, reply with a link to the relevant HelpScout / Bugzilla page, unless you've already posted that link in the last five minutes.