sdrh / v4.0

GOautodial Multi-channel Contact Center Suite v4.0

GOautodial Open source Multi-channel Contact Center Application

https://goautodial.org/projects/goautodialce

The GOautodial CE Application (also called "GOautodial app") is the next generation open source omni-channel web based contact center application.

Rewritten from ground up using the following standards and technologies:

Bootstrap 3
WebRTC
HTML5
PHP7
JQuery
REST API

Major Features:

Multi-channel contact center application (voice and non-voice) Predictive dialer + Inbound IVR and ACD Ticketing system (under development) Live chat SMS (under development) Fax (under development) Email Social media (under development) CRM type application Responsive design supporting major web browsers Modular API and plugin based system Reports and analytics Multi-language

To install (assumming your document root directory is /var/www/html):

cd /var/www
git clone https://github.com/goautodial/v4.0 html

cd /var/www/html
git clone https://github.com/goautodial/goAPIv2

Edit the 3 configuration files (inside /var/www/html/):

1. astguiclient.conf
2. php/Config.php
3. php/goCRMAPISettings.php

cd /var/www/html/
cp astguiclient.conf-sample astguiclient.conf
nano astguiclient.conf

cd /var/www/html/php/
cp Config.php-sample Config.php
nano Config.php

cd /var/www/html/php/
cp goCRMAPISettings.php-sample goCRMAPISettings.php
nano goCRMAPISettings.php

Replace the default database name, users and passwords according to your preference.

Wiki: https://goautodial.org/projects/goautodialce/wiki