Simple but powerful help desk.
Configure in .env:
[email protected] IMAP_HOST=ruby-code.com IMAP_PASSWORD=asdfsajdf MAILBOX_NAME=support
foreman start
Problems to fix before opensourcing:
-
Says ‘your request has been recieved’ when the agent opens the ticket
-
Move ticket import code out of model
-
Assigned to stuff for tickets
-
filter tickets on /tickets