Filter on multiple fields, including state about servicenow-powershell

[Rick-2CA]

The REST API returns a property name called 'state', however the field is called 'case_status' when performing a query.

[pckeith]

Referring to case_status doesn't break the call, however also doesn't filter the data. I got around the issue for now, by doing the following:

SNIncidents = Get-ServiceNowIncident -MatchContains @{assignment_group='My Group';opened_at='2018'}
$SNIncidents = $SNIncidents | where-Object {$.state -ne 'Resolved'}
$SNIncidents = $SNIncidents | where-Object {$.state -ne 'Closed'}

Now that I've gotten though this one, I need to pull information from Change Tasks, and I'm not seeing a function for that. I guess I'll file another question for that...

[Rick-2CA]

Seems I remembered incorrectly in my first reply. You do want to use 'state' in your query, but you have to use the state codes. For example 'Closed' is '7':

Get-ServiceNowIncident -MatchExact @{state=7} -Limit 1

That should get you a closed incident. Your state list can be customized and apparently be different depending on the SNow version you started with so you'll want to see what's available on your end for other options.

The property is case sensitive.

Regarding Change Tasks - you can look at how Get-ServiceNowChangeRequest works if you dig into the function and use it as a template for a custom ChangeTask function. Submit it as a PR and we'll get it integrated. Otherwise it's on the "to do" list for whenever free time happens to appear out of nowhere. :)