We recently acquired the capability to track all of our patients’ ER visits and hospital admissions and found that a small proportion of our patients have been to the ER four or more times in a 14 month period.
We would like to evaluate to what extent these patients share common risk factors that CrossOver is able to influence to reduce their and similar patients’ ER utilization in the future
.
This is our first time undertaking such an evaluation and, as a first step, would like you to research if similar evaluations have been done and, if so, use the findings of these studies to document the common risk factors correlated with high ER utilization
. You will then use these findings to develop a similar analysis using our frequent ER user patient data. These data can be collected via database queries, chart reviews and patient interviews
.
The two key project deliverables are a report describing your methodology and results and a PowerPoint presentation
summarizing the same to be presented to our Clinical Operations Committee.